About Our Team

International Volunteer Day

December 2nd, 2020

December 5th is International Volunteer Day and we thought it would be fun to highlight different volunteer organizations that our team members contribute to in our community.


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda and her husband volunteer with the Fort Wayne chapter of Sleep in Heavenly Peace. SHP utilizes groups of volunteers to build bunk beds and deliver them to children, who don’t currently have a bed, in the greater Fort Wayne area. On build days, you might be cutting, pre-drilling or sanding the pieces of wood, pre-assembling the head and footboards, or branding them with the SHP logo. Rhonda’s main responsibility is to vet the applicants and schedule the deliveries. During the deliveries they provide the children with complete beds including a mattress and bedding. They assemble the bunks and make the beds; it is so rewarding to see the happiness in their faces and to know that they won’t be sleeping on a couch or the floor that night.

International Volunteer Day - Orthodontic Specialty Services | Dr. Aron Dellinger

For more information on Sleep in Heavenly Peace click here.


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Robin volunteers with CASA of Kosciusko County. CASA stands for Court Appointed Special Advocate (for children). The CASA is a trained citizen who is appointed by a judge to represent the best interest of a child in court. They provide the judge with a carefully researched background of the child to help the court make a sound decision about that child’s future.  Robin’s caring spirit makes her a perfect fit for being a CASA volunteer.

For more information visit CASA's website.


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Marissa participates in Boomerang Backpack for Churubusco students K-12. Each month churches in her community send small snacks or meals home to students in need. It is packed once a week and the student takes the backpack home on Friday.  Marissa said, "It gives the volunteers good fellowship time together!". She's grateful that our office has chosen to participate by donating toothbrushes, toothpaste and floss for the last couple of years.

For more information on Boomerang Backpack click here.


One of the organizations Dr. Aron has worked with for nearly his entire career is a Cleft Palate and Craniofacial Team/Clinic called “Kids First”.

The Kids First Clinic meets at both Parkview and Lutheran hospitals in Fort Wayne on alternating first Fridays of each month (unfortunately the team has not been able to meet during COVID). The clinic/team is comprised of various health professionals who will spend time diagnosing and advising treatment options for cleft palate individuals, and other patients who have structural/developmental issues involving the head and face. The consultations and services provided directly in this clinic are fully donated by the doctors and other healthcare professionals on the team. [There is a minimal hospital processing charge that is necessary for the hospitals to comply with insurance and to cover cleaning and disposable items used by the clinic.] The hospitals donate the space for the clinic and also donate the time of their nursing staff and others who serve the team.

Because the patients have multiple health needs the team is diverse in training and background. We have pediatric dentists, orthodontists, oral surgeons, and dental assistants working the dental aspects of these cases. Plastic surgeons perform the facial reconstructions, lip and nose surgeries, and palatal repairs. Ear nose and throat physicians treat the hearing problems, nasal, sinus, and airway issues. Dieticians assist with feeding issues of new born cleft babies and assist with nutritional concerns as the patients grow and mature. Speech pathologists also help with feeding issues and provide speech and language skill therapies to help the patients compensate for their structural challenges. There are also social workers who help families find ways to obtain services and other resources that are needed for the patients to achieve successful outcomes.

On clinic days, all of the various specialties perform their individual assessments for each patient. Then the team meets as a whole to discuss immediate and long term needs for those patients. This timely sharing of information between specialists and the ability to discuss details with one another allows us to prioritize and sequence the order of events that will provide the best outcome for our patients.


International Volunteer Day - Orthodontic Specialty Services | Dr. Aron Dellinger

Various team members from our office volunteered with Mission of Mercy at their last event. Mission of Mercy (MoM) is a large scale dental clinic that provides dental care for people of all ages who otherwise wouldn't be able to afford it. The MoM clinics take place every 2 years and the most recent clinic took place in 2019 at the Allen County War Memorial Coliseum. Our team was able to use our unique talents/skills from completing restorations, helping create dental prosthetics and helping keep paperwork and patient flow organized.

For more information on Mission of Mercy click here.


Heather French Henry said, "Volunteering is at the very core of being a human. No one has made it through life without someone else's help.". We would love to hear about the organizations you volunteer with. Leave us a comment below or visit our Facebook page and leave a comment there.

Celebrating Kristine!

November 18th, 2020

You may remember our blog post series last year where we celebrated each team member on their OSS anniversary. Kristine is celebrating her first anniversary with OSS this month, and we couldn't leave her out...so we are bringing back the series to celebrate her!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristine was actually a part of our clinic team from 2013 to 2017. During those years, she got married and started a family. After her second child was born, she decided to stay at home with her two littles. In 2019, she was ready to rejoin our team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

She currently works at the front desk on Fridays at our Dupont Road location. She also has the time consuming and painstakingly detailed job of staying up-to-date on the ins and outs of HIPAA. [Fun Fact: we actually have 5 team members, including Kristine, that have take a sabbatical during their career with OSS.]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristine lives in Ohio, is a busy wife and mom of three young kids (ages range from 5 years to 7 months old). One of Kristine's biggest hobbies is taking photos. She says she is not a professional photographer by any means, but she takes "a ton of photos" of her family and she proudly displays them around her home. Reliving the memories through photographs is she something she greatly enjoys. Kristine also freely admits she has an "unhealthy obsession" with Kohl's, and she spends EVERY SINGLE Kohl's Cash she gets.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristine is hilarious and her laugh is contagious. We're so grateful that she has rejoined our team and we appreciate all of her hard work. Biggest congrats, Kristine, on celebrating another year with OSS!

Breast Cancer Awareness

October 28th, 2020

Inspiring genuine smiles is something we are passionate about, but did you know that finding a cure for breast cancer is another passion of ours? According to breastcancer.org: "about 1 in 8 U.S. women (about 12%) will develop invasive breast cancer over the course of her lifetime". Our team has been affected by breast cancer in many ways; Dr. Aron's mom passed away after a long battle with breast cancer in 2007. And we've had a few team members who have battled breast cancer as well, including one of our current treatment coordinators, Dee.

Today Dee wants to share her story with all of you:

"9 years ago I turned the BIG 4-0. My OBGYN, who I will ALWAYS be thankful for as he truly saved my life, suggested I get a baseline mammogram. Please note: I had a breast reduction 18 months prior to this and NOTHING was found in that breast tissue. I have NO family history of breast cancer, had NO current lumps or symptoms, but he said, “lets get one” so I complied…..

First, I received a phone call about a "suspicious area” and they needed a more detailed mammogram. Then a second phone call saying a biopsy was needed. Then the third phone call, the ever dreaded phone call, saying my OBGYN would like to meet with my husband and me to discuss the results of the biopsy. Basically I knew right then...I had breast cancer. We met with my OBGYN a few days later, and honestly I have no idea what the conversation was. All I kept hearing was “YOU. HAVE. BREAST. CANCER”. A very aggressive form of breast cancer. One that if left go, I likely wouldn’t be here today….

February 8, 2012 the journey began…

  • I had a bilateral mastectomy, tissue expanders placed and a port for chemo.

  • 8 rounds of chemotherapy followed by a year of an additional chemotherapy. I lost all my hair, my eyelashes and my eyebrows….basically I lost my self esteem.

  • Breast augmentation (ironic due to me already having a reduction. Needless to say I was not my plastic surgeon’s “typical” patient!).
  • Partial hysterectomy with NO hormone therapy since my cancer was Her2 /PR/ER+ (basically hormone fueled).

In the end though, I WON, and I NEVER let cancer define me…

So please, I urge you…GET YOUR MAMMOGRAM, do NOT put it off!!"


Thank you, Dee, for sharing your journey with us! You are such a warrior and we are so proud of how bravely you fought this battle!


For many years now, our office has been helping to find a cure for breast cancer by donating to breast cancer research.

• Each October, we offer a chance for our patients to help in the fight by choosing to do all pink ties on their braces. We donate $1 to breast cancer research for each patient who chooses to do so.

• We offered to donate $1 to breast cancer research for each "like" on this Facebook post!

Orthodontic Specialty Services - Dr. Aron Dellinger - Breast Cancer Awareness

Needless to say Dr. Aron had to wear a tutu! You can see the video HERE.

• Our team has participated in breast cancer walks for over fifteen years.

Orthodontic Specialty Services - Dr. Aron Dellinger - Breast Cancer Awareness

• Dr. Aron's wife, Robin, has participated in the Vera Bradley Classic Tennis Tournament.


It is our hope that a cure is found very soon for this disease, but until that moment comes, we will continue to support the researchers in finding a cure.

You're Never Too Old for Braces

August 19th, 2020

I was overjoyed to have straight teeth as a teen and to never need orthodontics. Then during my first year of college, my lower central teeth started to overlap slightly. I easily hid those crooked teeth behind my lip for 40 years and only my hygienist knew my secret.

Orthodontic Specialty Services - Dr. Aron Dellinger

About 2 years ago, I noticed that my lower teeth were starting to shift more. I commented about it within the office and someone told me that is was an “age” thing.  “Great!  Just one more reminder that I’m growing old. Even though I’ve worked with Dr. Aron for almost 14 years, I’d never seriously considered fixing my 2 lower teeth until it started to look like a traffic jam and they became extremely difficult to keep clean.

Orthodontic Specialty Services - Dr. Aron Dellinger Adult Orthodontics

I decided that “if” I was going to have braces, I was going to do it right. I had an old filling that my dental office had wanted to restore for some time, but the time was never right for me. So….it was time to take care of that tooth. I was able to get it restored prior to the COVID shutdown and then waited for my semi-annual cleaning appointment. At that appointment, the dentist looked at my lower central teeth and sarcastically asked if I knew a good orthodontist. Hmmm….

Orthodontic Specialty Services - Dr. Aron Dellinger Adult Orthodontics

I jumped in with both feet. Within 2 weeks of the cleaning, I had photos and x-rays, met with Dr. Aron for my treatment plan, and got upper and lower braces (I’ll go into more detail on that process in my next post). I have to admit that when I stood-up from the clinic chair and ran my tongue over my teeth, I questioned, “What have I done?”  Oh well, I’m not turning-back now.

Orthodontic Specialty Services - Dr. Aron Dellinger Adult Orthodontics

Here’s the best thing that’s happened in the first week of having braces: I don’t feel the need to snack anymore. If you snack, then you brush your teeth and I don’t need to brush my teeth several more times a day….5 times a day is enough for me. I’ve actually lost a few pounds from not snacking; if I can “kill 2 birds with 1 stone” (straight teeth and lose some weight) that will be even better.

If you’ve ever considered having braces, there’s no better time than now! Contact our office and we can have you on your journey to a “Genuine Smile” within the next few weeks.

Celebrating Kelly!

August 5th, 2020

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Last August, we started sharing OSS anniversaries and allowed you to learn more about most of our amazing team. We saved the most difficult for last: Kelly celebrated her 16th anniversary earlier this summer. Kelly’s celebration is the most “difficult” because she is our social media coordinator and the one who always writes these blog posts. She has a gift when it comes to social media, so there are big shoes to fill when writing a post about her.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly started her career with OSS as a clinic tech and volunteered with the Kids First Cleft Palate team. She has a huge heart for our cleft patients and they love her in return. You will most often see her in the clinic at our Warsaw office, since it’s only a 45 minute drive from her home. Several years ago we asked Kelly to fill-in as our social media coordinator while a team member was on maternity leave and she has never looked back. Kelly is responsible for our all of our social media posts (Facebook, Instagram, etc.), maintaining our website (including 2 major overhauls), writing and/or editing blog posts, prompting Dr. Aron to write posts, and much, much more. She puts her creative talents to use as part of our marketing team and you will often hear, “Hey Kelly, can you make a sign for us?  By the way, we need it tomorrow!”

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly is a wife, a mother to a 12 year-old miracle, a dog mom to 2 sibling rescues and a cat mom to 3. Her son was born at 26 weeks and weighed less than 2 pounds; if you were to see him today, you’d never have any clue. Her husband’s family owns a restaurant and you just might see Kelly working in the kitchen on Fridays. If you love fish, you need to ask for her recommendation.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly’s true second career is scrapbooking….only it’s not a normal person’s scrapbooking. It’s creating YouTube videos and blog posts about her techniques (she has over 1500 followers on her YouTube channel), being selected to serve on multiple design teams, participating in scrapbooking blog hops, and creating the most beautiful pages you can imagine. I don’t know how she fits it into her day when she drives for 90 minutes, is at the office for 9 ½ hours, takes care of her husband, son and furry family members and loves on her nearby family.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly is a “go to” team member; she takes morning huddle notes to communicate daily updates via email to the entire team. She is conscientious regarding how information is shared with our team and truly makes sure that our #1 team principle (communication) is always on point. She is compassionate from the top of her head to the tips of her toes and has an infectious laugh. We are blessed beyond measure to have her on our team. Thanks Kelly! Here’s to 16 more years….

Celebrating Paula!

July 22nd, 2020

Paula recently celebrated 15 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've never visited our Dupont Road location then you may have never had the pleasure of meeting Paula. Paula joined our team in 2005 and is part of our financial team as well as handling many of our “secretarial” (isn’t that an outdated term)  duties.  She is one of our main contacts with insurance companies; she verifies benefits and follows-up on outstanding claims.  She also processes a majority of our outgoing correspondence.  For many years, she was Dr. Gene’s right-hand and he greatly appreciated her compassionate attention to his outside appointments, travel arrangements and dinner reservations.

Paula was raised in Fort Wayne, except for the three years she lived in Chicago as a young child. She started working at the age of 15 in a downtown Fort Wayne restaurant, Hobby House. She said most of us have probably never heard of it, but she's sure you know someone else who worked there...Dave Thomas - the founder of the Wendy's fast food franchise. He was a baker at Hobby House before Wendy's was even thought of! Paula attended Snider High School and Ivy Tech for college. She graduated as a Medical Secretary; which is now referred to as an "administrative clerk".

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Paula enjoys riding bikes, going for walks and traveling; especially to anywhere that is warm. She visits her sister, who resides in Florida, every chance she gets. Paula has been married to her husband, Kirk, for 29 years. She has 5 children and 14 grandchildren. She's grateful that she gets to see them often and greatly enjoys their family get-togethers. Kirk and Paula also have a toy poodle, Daisy, who is "in charge" of their home!

Paula enjoys her sewing room immensely, and sometimes even get projects completed! Her favorite past time (aka: therapy) is shopping for fabric. She's always telling Kirk that she's planning for retirement with all her fabric...just in case she doesn’t have money when she retires. She enjoys revamping “vintage” furniture and she can't pass by an ice cream parlor...she prefers to stop and evaluate the product. HA!

Paula is a loyal friend and has a great laugh. We enjoy the spirit she brings to the office, and we appreciate all of the duties, both large and small, that she does on a daily basis. Congrats, Paula, on celebrating 15 YEARS with OSS!

Celebrating Anne Marie!

July 15th, 2020

Today we are celebrating Anne Marie's 32nd anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We're thinking it too! Anne Marie can't possibly be old enough to have worked at OSS for 32 YEARS! Anne Marie started her career with OSS immediately after graduating from the IPFW Dental Assisting Program in 1988. Her first role at OSS was a TMD Clinic Tech working alongside Dr. Ketcham. She remained working as a clinic tech for 17 years and then transitioned to working at the front desk in 2005; which is where you will still find her today! She primarily works at our Dupont Road location, but you will see her from time to time at our Warsaw office.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Anne Marie was born, raised and still resides in Fort Wayne. She's the youngest of 7 kids and is close with all of her siblings to this day. She's been married to her high school sweetheart, Mike, for 31 years, is a mom to 4 awesome kids, and has 2 grand-dogs. Her favorite activities include reading from her Kindle, baking and she LOVES online shopping. She said her husband (who recently retired from being a UPS driver) rolls his eyes every time a package is delivered. This tells me that she may need an intervention! HA! Did you know that she recently had braces? She had her braces removed in 2019 after 14 months of treatment, so she now has a gorgeous OSS smile!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Anne Marie has the calmest, sweetest disposition; she is caring, genuine and just an all around great person. She is the influencer that everyone needs in their life; she always thinks the best of other individuals and gives them “the benefit of the doubt”, no matter what.  We are so blessed to have her as a part of our team. Biggest congrats, Anne Marie, on 32 YEARS with OSS. We appreciate you!

Celebrating Laurie!

July 8th, 2020

Today we are celebrating Laurie's 6th anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie joined our team as our Marketing Coordinator in 2014. She has since transitioned into our Marketing Team Leader and one of our Treatment Coordinators. Those roles require her to juggle many balls in the air at once! As our Marketing Team Leader her main duties include: visiting general dentist offices, taking sponsorship and donations requests, ordering marketing supplies and organizing future marketing projects. As a Treatment Coordinator she is responsible for being Dr. Aron's translator! HA! She works closely with new patients and explains Dr. Aron’s treatment plan that will inspire a genuine OSS smile! That job is a big one because Dr. Aron meticulously and uniquely creates a treatment plan to meet each individual patient's needs.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie was raised on a farm east of New Haven. [Fun fact: She started driving a truck and tractor at the age of ELEVEN! She questions what her dad was thinking! HA!] Laurie still takes care of the bookkeeping and she continues to drive a combine when she has free time.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie is a wife and mom to three grown sons and she just welcomed her first grandbaby to the family.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We can't forget her cute shih tzu, Molly. [She actually shares custody of Molly with a friend. The next time you see her be sure to ask her how that situation works!]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie is such a fun team member, has a contagious laugh, and we are all envious of her perfect hair! She's genuine, caring and down to earth. We know if you've met her then you love her too! Thank you, Laurie, for all you do and congrats on celebrating 6 YEARS with OSS!

Celebrating Annie!

July 1st, 2020

Annie recently celebrated her FIRST ANNIVERSARY with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Annie joined our team in 2019 immediately after graduating from the PFW Dental Assisting Program. We knew Annie was a hard worker and would fit well with our team after she visited our office during a student internship. We have many PFW assisting students complete a rotation in our office, but she clearly stood-out and got our attention.  Annie currently works full time as a member of our clinic team at both locations.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Annie was born, raised and still resides in Fort Wayne. She enjoys exercising, going to the lake and spending time with her boyfriend, Nick. She's very close with her family and loves spending time with her niece and nephews. (Gosh, look how cute they are!!).

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team  Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We can't forget to tell you about her sweet Golden Doodle, Remi. Annie also works part time at a store in the Glenbrook Mall, so you may see her there from time to time.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Annie is sweet, fun and very compassionate. She has a HUGE heart and we love having her on our team! We appreciate you, Annie, and we look forward to celebrating many more anniversaries with you!

 

Celebrating Becca!

June 24th, 2020

Becca recently celebrated FIVE YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becca joined our team in 2015 and works at both of our locations in the roles of a Clinic Tech and a Front Desk team member. Recently you may have seen her monitoring the parking lot to screen patients and obtain COVID forms. She also has the duties of organizing our CPR training and she calibrates our 3D CBCT x-ray machine and our intra-oral scanner. That calibration is important to ensure that both of those machines are working properly which makes the clinic move so much smoother!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becca was raised in Columbia City and moved to Fort Wayne in 2012. She attended Ivy Tech for her prerequisites and then transferred to IPFW to attend the Dental Assisting Program. Becca had an internship with our office as a student and then joined our team immediately after graduation.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becca is a wife and a mom to two young kiddos. She loves spending time outside and spending time with her large family. She recently purchased a Cricut and likes to craft when she has free time.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Now onto the fun facts:

• Becca is a TWIN!
• She has 6 sisters and a brother.
• She became a great-aunt at the age of 23!
• She could eat hot dogs every day! [I can hear her laughing as I type this, and if you know her then you are hearing her laugh too!]

Becca has a sweet smile that you won't forget! She's fun, caring and always willing to take on anything that is thrown her way. We are so grateful to have her on our team! BIGGEST CONGRATS, Becca, on celebrating 5 YEARS with OSS! We appreciate you!

Celebrating Ronda!

June 15th, 2020

Ronda is celebrating her 1st anniversary with OSS...well sort of! HA!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Ronda worked for OSS from 2000 to 2012 and she returned to our team in May 2019. Ronda has worked in the dental field her entire adult life. Her career has consisted of working as a hygienist assistant, an assistant for a general dentist and she's also worked at the front desk. Ronda has worked as a Clinic Tech during her entire career with OSS.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Ronda was born, raised and still resides in Ohio. She's the mom to four kids under the age of 17; including a set of twins. She loves spending time with her family, camping, attending her kids' sporting activities and just being outdoors in general. She collects lighthouses and has a large collection of Precious Moments figurines (including one signed from the Precious Moments designer, Sam Butcher).

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Ronda's laugh is contagious and she is a very hard worker. We are so blessed that she has returned to our team! Biggest congrats, Ronda, on celebrating another year with OSS!

Celebrating Marissa!

June 10th, 2020

Today we are celebrating Marissa's 18th anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Like many of our clinic team, Marissa visited our office during an internship as an IPFW Dental Assisting student. She started working at our office immediately after graduation in 2002. Marissa currently works as a Clinic Tech and also as our Clinic Team Leader. Clinic tech roles include: putting braces on teeth, bending and placing wires, taking impressions, fitting for appliances, taking x-rays, photos and intra-oral scans. Marissa's role as our Clinic Team Leader includes: helping Dr. Aron put together presentations for dental professionals and medical doctors. She puts together studies of the mechanics and materials we use in the office. She assists in interviewing new hires, handles clinic team performance reviews, coordinates job shadows and rotations for college student internships.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Marissa was raised in Churubusco and still resides in that area. She's married and a mom to two active kiddos. She enjoys spending time outdoors, time with family, and exercising. If it involves being outside then you can almost guarantee that she will be there!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Now onto some fun facts:

• Marissa did not have braces as child, but that changed in 2004. She now has a beautiful OSS smile and still continues to wear her retainers EVERY night!
• Marissa, her husband and two kids recently got dirt bikes. This is currently their favorite thing to do as family.
• She can run a bulldozer and once helped clear an entire field of trees.
• She can bait her own hook when fishing [but can she take the fish off the hook? HA!]
•She hates to fly [even on short trips], but took an extended visit to China several years ago.
• Marissa completed a triathlon in 2017 and finished 5th in her age group!  [You’ll often see her running during lunch hour – she’s addicted!]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Marissa has the unique ability to be a leader and a friend simultaneously. She's a great listener, is sympathetic, gives advice when necessary and is one of those people that you know you can always turn to for anything. She's an amazing team member and we are SO grateful for all she does! Thank you, Marissa, for being you and for being such a huge blessing to the our team! Congrats on 18 YEARS with OSS!

Celebrating Amy!

June 3rd, 2020

Amy is celebrating 19 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Amy started her career with OSS immediately after she graduated the IPFW Dental Assisting Program in 2001. Amy currently works as a Clinic Tech, but oversees many behind-the-scenes duties; including: training new clinic team members, keeping our office procedure/protocol manuals up-to-date, keeping our records room in order, and running OSHA water samples.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Amy was born, raised and still resides in Fort Wayne. She is a wife and a mom to two young children, Gavin (age 12) and Gracie (age 9).

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Amy is an avid crafter and actually owns a small side business, Gorgeous Gracie's Boutique, making and selling hair bows, headbands, etc. If you like to attend craft shows then you have probably seen her there! Amy also enjoys spending time on Hamilton Lake with her family and friends.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Amy is one of those people who just automatically puts you at ease! She's talented, creative and a great teammate! We are so blessed to have her as a member of the OSS family! Congrats, Amy, on celebrating 19 YEARS with OSS!

Celebrating Sandi!

May 6th, 2020

Sandi is celebrating 25 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Sandi was born and raised in Fort Wayne, but moved to Ohio in 1995 when she got married. She attended Bishop Luers High School and IPFW, where she graduated with a Dental Assisting Certificate in 1984. Sandi worked in general dentistry for two years before making the move to orthodontics in 1986.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Sandi currently works as a Clinic Tech and also covers sterilization on Thursdays at our Warsaw location. She has a knack for paying attention to details, so she is responsible for tracking patients’ estimated completion dates and coordinating records for patients who are moving to or from our area.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

She's a wife, a mom to four grown kids and a grandma to TWELVE! She loves spending time with her family and attending car show events showing-off their Mustang GT and 1929 Model A Tudor.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Now some fun facts about Sandi:

• She graduated from the Dental Assisting Program with another team member, Whendy.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

• Her immediate family (her siblings & their children + her own children/grandchildren) equals 84 people!
• She likes to read Christian literature.
• She also helps with the youth in her church, and coordinated Vacation Bible School for a number of years.
• Her dream vacation destinations are Greece & Australia.
• She is currently learning Italian with her daughter-in-law.

Sandi is the type of person who would give the shirt off her back to anyone. She's a fun team member who regularly helps plan baby/wedding showers, birthday celebrations, etc. She is a vital member of our team and we are so grateful for all she does! Thank you, Sandi, and congrats on celebrating 25 YEARS with OSS!

COVID-19 Office Update

April 26th, 2020

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

We are resuming most appointments on April 27th and you may see some changes at your next visit. We made these changes to help protect our patients and staff. For example:

• We will ask you to complete a COVID-19 Informed Consent and a COVID-19 health questionnaire prior to your appointment. [Links to these forms are posted below]

• We will ask that you text us when you arrive and wait in your vehicle.

• We ask that only the patient enter the building, if at all possible.

• We have hand sanitizer that we will ask you to use when you enter the office and we will take a screening temperature.

• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the building at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, your family and every patient, safe in our practice. We will be contacting you to reschedule any postponed appointments.


LINKS TO COVID-19 FORMS

• Click here for the Orthodontic COVID-19 Informed Consent. This form will only need to be completed once.

• Click here for the Orthodontic COVID-19 Health History Form. This form will need to be completed prior to EVERY appointment.

• Click here for the TMD COVID-19 Health History Form. This form will need to be completed prior to EVERY appointment.

These forms can also be found on our website under the Office Visits tab.

These forms can either be printed and turned into the front desk or can be printed, scanned and emailed to info(at)ossfw(dot)com.


Thank you for being our patient. We value your trust and loyalty and look forward to continuing your treatment.

 

Celebrating Laura!

April 22nd, 2020

Laura is celebrating 21 years with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura was raised in Angola, Indiana, and her parents and siblings still live in that area. She moved to Fort Wayne when she graduated from IPFW in 1997 with a certificate in Dental Assisting. Laura worked for a general dentist for 2 years before joining our team in 1999. Laura started her career with OSS as a Clinic Tech, but she transitioned into the role as our Scheduling Coordinator in June 2012 when she relocated to a Chicago suburb.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura works remotely from home and helps create the template that we use to schedule our patients. She also handles our team schedules. This means she is the one who gets text messages at 4 AM (the curse of Illinois time vs. Indiana time) when we are sick and has to rearrange schedules to be sure we are fully staffed to properly care for our patients. Can you imagine trying to coordinate schedules for 29 women???

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura is a wife to Tim (they will be celebrating 20 YEARS of marriage in May!) and they have two children. Her oldest is finishing her freshman year of college at the University of Alabama and her son is finishing his freshman year of high school. She's also a dog mom to a Malshi, Maggie.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura is such a fun team member! We don't get to see her in person as often as we'd like, but when we do she's constantly making us laugh! She's such an important part of our team and we appreciate her! Congrats, Laura, on 21 YEARS with OSS!

Celebrating Becky!

April 2nd, 2020

Becky is celebrating 30 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

30 years! How awesome! Becky primarily works behind the scenes as a lab tech making your retainers, expanders, aligners, etc, etc, etc! She also has one of the most important jobs in the office; she is our OSHA guru. She watches webinars and reads documents that would put most people to sleep in order to make sure we are all following OSHA guidelines. Becky works primarily at our Dupont Road location, but you may see her from time to time at our Warsaw office working in the sterilization area.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becky loves going out to dinner, playing cards or just hanging around a bonfire with her family and friends. She greatly enjoys spending time with her grandkids by attending their sporting events, watching movies or just talking about life with them. Her greatest joy is spending time with her husband, Rick. They enjoy boating, fishing and traveling all around the US. Her ultimate travel dream is to visit her brother and sister-n-law's home in The Netherlands.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becky has a smile and a laugh that warms your heart. She's caring, generous and would do anything for her friends and teammates. She truly is a blessing to our team and we are so grateful for all that she does! Biggest congrats. Becky, on celebrating 30 YEARS with OSS!

Celebrating Michelle!

March 25th, 2020

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle is celebrating 24 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've been part of the OSS family for any length of time then we are sure you recognize this beautiful (OSS) smile and this perfect hair (HA!). Michelle started her career with OSS as a Clinic Tech in 1996 after working for a pediatric dentist for a short time. In 2007, she added the role as our Purchasing Manager for both of our offices. This means she is responsible for making sure our offices have all of the supplies in inventory that are needed for day-to-day operations. Michelle is a master of shopping and finding deals, so this responsibility is perfect for her!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle is a wife and mom to two high school aged children, Dylan (age 18) and Leah (age 15). Her oldest, Dylan, will be leaving the nest this fall to attend Indiana University - Bloomington. Both of her kids keep her busy with all of their sporting activities; she frequently travels to tournaments all across the state.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle enjoys vacationing to anywhere that is warm and has a beach! She also enjoys reading, baking, shopping (did we already tell you that?) and going to bed as early as possible. Michelle's attention to detail and caring disposition makes her an amazing asset to our team. Thank you, Michelle, for your dedication to OSS! We love and appreciate you!

Celebrating Robin!

January 29th, 2020

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Robin is celebrating 17 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

You may have never had the pleasure of meeting Robin, because she is another team member who works diligently behind the scenes. Robin's office is hidden in the basement of our Dupont Road location and she currently works in the office one day a week.  Robin is our accounts payable and payroll manager [which also makes her the most popular person in the office. HA!]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Robin's other role [both inside and outside the office] is being Dr. Aron's biggest supporter. They have been happily married for nearly 27 years and can often be found working side-by-side to entertain their family and friends. Dr. Aron and Robin have two children in college; both of whom attend their alma mater- Indiana University Bloomington.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Robin enjoys spending time at their home on the lake, traveling all over the world, and spending time with friends and family. She plays Mahjong on a regular basis [did you know that Mahjong is more than an app on your phone?] and enjoys having a jigsaw puzzle “on the table” year-round. Robin is an avid tennis player and she was recently appointed as a Court Appointed Special Advocate [CASA] for abused and neglected children.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

As you can tell, Robin has a huge heart! She is kind, generous and so much fun! She is a blessing to our team! Thank you, Robin, for your dedication to OSS! We appreciate you!

Celebrating Dee!

January 15th, 2020

Today we are celebrating Dee's 15th anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dee is one of five team members that took a short sabbatical and then returned to our team. She originally started with OSS in February 1999 and worked as a clinic tech until April 2000 when she moved back to the Toledo area to be closer to family. We were so happy to have her rejoin our team when she relocated to the Warsaw area in 2005. Dee worked as a clinic tech for a number of years and now works exclusively as a Treatment Coordinator at both of our offices. She also fills the role as our Treatment Coordinator Team Leader.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dee is a wife, a mom to two boys (Conner - age 17 & Reid - age 13) and a dog mom to her French Bulldog, Oliver. She thinks he's just about the cutest thing on earth and even has a doggie cam so she can watch his activity during the day! Her son, Reid, plays for a hockey team in Chicago and they travel all over North America for his hockey tourneys. It's a good thing she enjoys traveling!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've met Dee then you know that she has a fun, outgoing personality (did you know that she was in the Miss Teen USA beauty pageant when she was a high school senior?!).

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

She's also kind, loving, tenderhearted and would do anything for her friends and family and is over a 7 year cancer survivor! We are so blessed to have Dee as a member of our team! Please help us in congratulating her on 15 YEARS with OSS!

Celebrating Tina!

December 18th, 2019

Tina is celebrating 19 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you're an orthodontic patient at our office then you probably have not had the pleasure of meeting Tina. Tina works exclusively at our Dupont Road location and she is our main TMD Clinic Technician. She works closely with Dr. Ketcham to help our TMD patients who suffer from jaw joint disorders.

Tina runs many diagnostic tests for Dr. Ketcham to review, and she adjusts appliances that help alleviate jaw pain. Tina also helps packs supplies for our school presentations. (Our rough estimate is that Tina has packed almost 30,000 bags in the past 10 years.)

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team      Orthodontic Specialty Services - Dr. Aron Dellinger

Tina is a wife, has two adult daughters, and is a soon-to-be first time grandma! We can't forget to mention Tina's baby....her dog, Dottie! Dottie is a huge part of Tina's life and she loves her just like she's her child. Tina enjoys traveling and goes to Las Vegas numerous times a year with her husband for his work travels. She also enjoys reading and we can almost guarantee you would find her enjoying a good book during her lunch break!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We are so blessed to have Tina as part of our team! She is patient, kind and one of those people who really gets what it means to be part of a team. There is no task too big or too small; she's always willing to help any way she can! Congrats on 19 YEARS with OSS, Tina! We appreciate you!

Celebrating Bev!

December 3rd, 2019

Today we are celebrating Bev's 22nd anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Bev has worked in orthodontics since 1978 and has worked in offices in Ohio and Virginia as well as Indiana. She started her career with OSS in 1997 as a Clinic Tech. Over the years she has transitioned to working at the front desk, but we still utilize her clinical skills for emergency appointments if they arise. Bev is also a member of our Marketing Team and anytime we need something drawn or hand lettered she is our go-to!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Bev is a mom to two grown children and has two of the cutest grandsons you'll ever see! Bev loves to travel with her husband in their RV. They started traveling the country in 2016 and have visited Illinois, Ohio, Michigan, Kentucky, Tennessee, North Carolina, South Carolina, North Dakota, South Dakota, Montana, New Mexico, Texas, Arkansas, Missouri, Wisconsin, Minnesota, Nebraska, and Oklahoma. (That’s almost half of the contiguous states in just 3 years) One of the favorite places she's visited was the Hot Air Balloon Festival in Albuquerque, New Mexico earlier this year.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've ever been to our Warsaw office then you know Bev's smile! When you walk through the door she greets you by name; she takes a genuine interest in getting to know our patients and their families. Thank you, Bev, for your dedication and congrats on 22 YEARS with OSS!

Celebrating Kristy!

December 3rd, 2019

Kristy is celebrating 18 YEARS with OSS [she doesn’t look old enough to have been here 18 years does she?]!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Did you know our office has an in-house lab? It's located in the basement of our Dupont Road office and Kristy is one of our talented lab techs! She designs the most amazing, unique retainers and customizes appliances for our patients.

Orthodontic Specialty Services - Dr. Aron Dellinger - Retainers

Kristy is part of our Marketing Team, she decorates all of the cake boxes that we give out when you get your braces off and she also bakes A LOT of cookies each week for our patients! <<< You really love her now, don't you?! HA!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristy is a wife, a busy mom to two children and a dog mom to one. She enjoys playing sports and actually played for an extramural volleyball team until her son was a year old. I asked Kristy if there is anything special that she likes to do for fun. Her answer was, "Weellll...we have small kids. So, our lives pretty much just revolve around that." HA! If you're a parent then you can completely relate to that response!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

As you can tell, Kristy has a great sense of humor and is one of the kindest people you will ever meet. She always greets you with a smile and we absolutely LOVE having her as part of our team. Congrats on 18 YEARS with OSS, Kristy! We appreciate you!

Celebrating Joelle!

November 20th, 2019

Joelle has been with OSS for 2 YEARS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've worked in the dental field or have paid close attention at your dental office then you may have noticed that running the sterilization area is usually a team effort. We are so blessed at OSS to have team members designated to sterilization, and Joelle is one of those team members. Dr. Gene would always say that the person running sterilization is the most important person in the office, because without them we would have to close the office!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Joelle heads up the sterilization area at our Warsaw office on Mondays. This requires keeping all of the instruments sterilized to OSHA standards, pouring models, waxing bands for soldered appliances, maintaining our sterilization equipment, putting away all of the sterilized instruments and so much more! Joelle has worked in the dental field since 1996. Tuesday through Friday you can find her working as an Expanded Duties Dental Assistant with Dr. Jasmine Schlitt, DDS.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Joelle is a wife and a mom to two high school aged boys. They keep her very busy with their sporting activities! In her limited spare time, she enjoys reading and watching TV. Joelle is one of those people who you feel like you've known forever. She's a compassionate team member with a bright smile, and we are SO thankful to have her as part of our team! Biggest CONGRATS on celebrating 2 YEARS with OSS, Joelle!

Celebrating Talisha!

November 12th, 2019

Talisha is celebrating 28 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha started her career with OSS in 1991 as a clinic tech with Dr. Gene. She was trained by Whendy; who also recently celebrated an OSS anniversary! Talisha went to college for Secretarial Administration, and before starting in the dental field she worked for a book binding company in North Manchester as a Data Entry Clerk. She then transitioned to the world of dentistry in 1988 and worked for a general dentist. She loved orthodontics and she knew she wanted to work for an orthodontic specialist when she moved to the Fort Wayne area...that's when she joined our team. [Interesting fact about Talisha: after being on the team for so many years, she finally decided to have orthodontic treatment for herself.  She recently got her braces off, so be sure to ask to see her beautiful smile the next time you’re in the office.]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha still works in the clinic, but her primary job is at the front desk and she also serves as our Front Desk Team Leader. She works a majority of the time at our Dupont Road office, but you will see her smiling face on occasion at our Warsaw office. Another important job title Talisha holds is our Purchasing Assistant. She unpacks the crazy amount of boxes that arrive each day and then packs supplies from our "wish lists" to keep the offices stocked and running smoothly for day-to-day operations.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha is a wife, a mom to two grown children and a dog mom to her Shih Tzu, Zoey. She enjoys exercising [You'd be impressed with how fast her short legs move! HA! Her walking pace is basically a fast jog!]. She also enjoys vacationing anywhere warm. She's one of our team members who has a heater on underneath the counter ALL. YEAR. LONG.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha is kind and compassionate and instead of saying “you’re welcome”, she says “my pleasure”. You can be assured that she is speaking from her heart and it truly is her pleasure to assist our patients, parents and her teammates in any way she can. This is transparent in all aspects in her life, and we are so blessed to have her as part of our team! Congrats on celebrating 28 YEARS with OSS, T!

Veterans Day 2019

November 11th, 2019

Veterans Day holds a very special place in the heart of my family as my father and uncle both served and sacrificed for our country in WWII.

My father served in the European African Middle Eastern Theatre in early 1945. He was hit by shrapnel as he led a group into a battle and spent 5 months in a military hospital in England before being honorably discharged. He was awarded a bronze star and purple heart for his sacrifice.

 

This picture taken at my father’s funeral service is so precious to me. Daddy rarely talked about his time in the war and certainly would not have wanted this recognition, but he and the other men who have served deserve the honor that is bestowed gravesite.

Did you know that similar remembrance services take place at U.S. Service Cemeteries around the world? My Uncle Ansel (my mother’s brother) was killed in WWII and is buried at Epinal, France.

 

In the last few years, my sister has met a couple who oversee that soldier cemetery at Epinal and they keep us informed of those events. It is so heartwarming to know that all of the soldiers buried there are still remembered and recognized for the sacrifice they made.

Following is an excerpt from the report we received this past May:

“Extreme weather this 08/05/2019 but the ceremony that we(US MEMORY) organized at the American cemetery for the 75th anniversary of the two landings of 1944 (Normandy and Provence) was magnificent and took place in the presence of a large audience and civil and military personalities(Colonel Air Base Commander, several colonels from the 45th American Division who came as a delegation from Oklahoma, American Admiral from Washington, the French Mayors of Communes, etc…). All the pictures of boys in our possession were shown at the graves, A V of victory was presented on the central lawn made of artificial poppies planted by us and made by residents of retirement homes, nursing homes, schools, individuals, Felt and wire rod. The flags of all the American states were deployed by members of the US MEMORY, hymns and other musical pieces were played by a fanfare of a nearby regiment of tirailleurs, as well as by a group of Celtic-Pipers, school children sang in English, poems of soldiers were read and I had myself, after making the V layout, realized an exhibition in the chapel of the Mausoleum, on the Native American tribes represented among the graves of the cemetery.”

Throughout the year, Uncle Ansel’s cross is decorated; you can even see the picture that was posted so that visitors can put a face with the name.

  

It’s on my bucket list to visit Epinal and Uncle Ansel’s grave in person some day. I can’t imagine the emotions you would feel standing amidst all of these 5,200 men and women who sacrificed for our freedom.


 

Celebrating Whendy!

October 30th, 2019

Today we are celebrating Whendy's 28th anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Whendy graduated from the IPFW Dental Assisting program and immediately started her career with OSS in 1984...[Yes, you read that correctly! She started with OSS 35 YEARS ago]...working as a Clinic Tech with Dr. Gene. She worked with OSS until 1990 and then took a short sabbatical and rejoined our team in 1991.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

She continued to work as a clinic tech for a few more years, but at that time all clinical examination gloves were made of latex and she developed a latex allergy. Whendy was such a vital team member that she was transferred to the lab. [At that time lab techs did not wear gloves, masks or safety glasses. <<< In her own words, "I know, how gross!"]  Whendy is now our Lab Team Leader, and is crazy talented! We're certain she could weld expanders and bend wires with her eyes closed! She is very instrumental in helping Dr. Aron design and make custom appliances for many of our difficult cases.

Now let's share some fun facts about Whendy:

• Whendy spent many years as part of the pit crew when Dr. Aron raced go-karts in the 3 Rivers Festival.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

• Whendy started as a patient with Dr. Gene when she was only 5 years old with a partial cleft palate, and she didn’t complete her ortho transformation until she was 18 years old.
• She's one of four team members who have taken a sabbatical and then returned to working at our office.
•She shares her OSS anniversary AND her birthday with other teammates.
•She attended the Dental Assisting Program with our teammate, Sandi. [You'll get to see Sandi's graduation pic in May!]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

•She's a dog mom to 3 LARGE dogs and a wife of 30 years to her husband, Dan!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

•Until recently, Whendy was an avid motorcyclist. Some days, she even rode her bike to work.

We love Whendy's sense of humor and her laugh! She's such an amazing teammate and we are so thankful and blessed to have her as part of our team!

Celebrating Rhonda!

October 3rd, 2019

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda is celebrating 13 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda is our office manager and handles many behind the scenes duties (she is truly behind the scenes as her office is in the basement). Rhonda is a CPA and also has a degree in Computer Technology. She’s responsible for all of our HR, finance, computer/IT, and property management functions. She works directly with Dr. Aron on setting goals for our team and with our team leaders to implement goal strategies.  Rhonda is constantly juggling many tasks at one time and handles it with grace.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda is a wife, a mom to two grown children (who both have inconveniently relocated to Texas!), and a dog mom to two beagles. She also has the most adorable grandson you will ever see!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda is amazingly creative. She makes the most beautiful quilts and sends them all over the country to friends and family. She is always working on independent personal growth and regularly provides motivational input to the team by sharing ideas from a variety of sources. She lives out her faith at work and at home. Rhonda really walks the walk!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda has the unique ability to be not only a leader, but a friend to all of our team members. We are so blessed to have her on our team. Join us in congratulating Rhonda on celebrating 13 YEARS with OSS!

Celebrating Dawn!

October 2nd, 2019

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn (one of our newer team members, LOL) is celebrating 12 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn has worked in the dental field for many years. She started her career at the age of 17 working in general dentistry. She transferred to the world of orthodontics in 2007 when she started at our office as a clinic tech, putting on braces, taking x-rays, fitting for appliances, taking impressions and so much more. If you ever hear singing or see dancing in the clinic, we can almost guarantee it's Dawn! She is also one of our Orthodontic Treatment Coordinators, working closely with Dr. Aron to help deliver his treatment plans to our patients. We know it already sounds like she does so much, but she is ALSO on our marketing team and is one of our team members who goes into schools to make hygiene presentations. Can you believe she only works part-time? We should say that she works part-time IN the office, because if you see her outside of the office, she will almost always have on OSS apparel and will quickly share with you the reasons why you need to come see Dr. Aron.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn lives in Fort Wayne and is a wife and a mom to 3 kids. Her kids keep her busy with all of their activities: baseball, softball, volleyball, dance, football. Dawn is a HUGE football fan and is always rooting for her favorite team - the Colts. She's such a die-hard fan that she even has season tickets. Dawn is fun and bubbly (sometimes annoyingly so, HA!), and we love having her as part of our team! Join us in congratulating Dawn on celebrating 12 YEARS with OSS!

Celebrating Lindsey!

September 25th, 2019

Today's anniversary shout-out goes to Lindsey! She is celebrating 13 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lindsey joined our team after graduating from the Dental Assisting Program at IPFW in 2006. She is yet another team member who is cross-trained in multiple areas of the office. Lindsey started her career with OSS working full-time in the clinic, and while she still works in the clinic occasionally, she has transitioned to working mainly at the front desk. Lindsey has the important responsibility of tracking patient data and helping Dr. Aron prepare submissions for his ABO Certification and Angle Society cases.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lindsey is a true and die-hard Buckeye. She was born and raised in Ohio, and she continues to live there with her husband and three young kids. Can you imagine what time she has to leave home in the morning to be at the Pine Valley office by 6:25 am to travel to Warsaw? [Fun Fact: she’s one of 3 team members who live in Ohio and leave home before 6:00 am for Warsaw patient days]. In her (very limited) downtime she enjoys reading Christian and historical fiction. Lindsey was raised on a farm and the hard work ethic that is involved with that lifestyle shows through with her work at OSS. Not only is Lindsey hard working but she is also one of the sweetest people you will ever meet (I wouldn’t be surprised if she apologizes before killing a fly). If you've interacted with her at anytime then we are sure you agree! We are so blessed to have Lindsey as a part of our team and we hope you will join us in congratulating her on celebrating 13 YEARS with OSS!

Celebrating Lisa!

September 18th, 2019

Today's anniversary shout-out goes to Lisa...She is celebrating 24 YEARS with OSS! This blog post is full of fun facts so keep reading to learn more about Lisa and her career with OSS.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We are sure that you recognize Lisa's smiling face if you've been hanging around OSS for any length of time. [Fun fact #1] Lisa actually started her career with OSS 30 years ago. A friend, that was an OSS patient, told her that she needed to work here, so she applied in 1989. She worked at the front desk for 3 years before moving to Southern Indiana. She rejoined our team in 1995 when she moved back to the Fort Wayne area. [Fun fact #2] Lisa took a second sabbatical in 2010 for 4 months when her family moved to Mackinac Island.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

{^^^Another fave photo! Circa 1995}

Lisa is currently one of our front desk team members and greets you when you call the office and walk through the front door. Her self-proclaimed favorite part of her job is getting to chat with patients and their families. She's actually the first to admit that she would much rather be the "social chairman" --- sipping coffee, chatting in the reception area, and [Fun Fact #3] trying to keep the Galaga high score on our arcade games in Warsaw. <<< She takes the game very seriously! HA!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

For a number of years, Lisa only worked 1 day a week and that was at the Warsaw office. When she would fill-in on occasion in the Fort Wayne office, the patients and parents thought she was a new employee. Within the last few years, she’s added 2 more days a week to her regular routine and the Fort Wayne families are getting to know her as well.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lisa is a wife and a mom to two kids. [Fun Fact #4] Her daughter was 18 months old and her son was 6 years old when Lisa and her husband, Scott, adopted them from Russia. She's a recent empty nester and has moved from the Fort Wayne area to a lake north of Kendallville. Lisa has one of the biggest, loving and compassionate hearts. Her smile is genuine and her kindness shows through with everything she does. She's a blessing to our team and everyone she meets! Join us in congratulating Lisa on celebrating 24 years with OSS!

Celebrating Katie!

August 29th, 2019

We have a third August anniversary to celebrate today! Katie is celebrating 18 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Many of our team members wear multiple hats and are cross-trained throughout the office, but Katie takes it to the extreme. She is our main TMD Treatment Coordinator and works closely with Dr. Ketcham by delivering his treatment plans to patients who suffer from jaw pain and discomfort. Katie also works with our patients' insurance companies to determine the TMD benefits that can be applied to their treatment. Katie can also be found at the front desk; greeting you when you call the office and when you walk through the door. In addition, she is one of our team members who go into local schools to make presentations on proper oral hygiene. We're guessing that she has touched the lives of over 15,000 students in the past 10 years!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Katie was born and raised in Fort Wayne. She's a wife and a busy mom to three kids. [Fun Fact: She's one of two team members that has twins!] She was an avid soccer player, soccer referee and now a soccer coach - it's definitely in her blood. She enjoys spending time with her family and vacationing anywhere that is sunny and warm! Katie is a compassionate team member who loves and supports her teammates; these are qualities that transfer to her patient care. She has a welcoming smile that we are sure you won't forget! Congrats, Katie, on celebrating 18 YEARS with OSS!

Celebrating Alaina!

August 22nd, 2019

Dr. Aron Dellinger - Meet the Team - Alaina's 3rd OSS Anniversary

We have our second August anniversary to celebrate today. A few weeks ago we celebrated our team member with the longest tenure and today we're celebrating one of our newer team members. Time must really fly when you're having fun, because it's hard to believe that Alaina is celebrating 3 YEARS with OSS!

Dr. Aron Dellinger - Meet the Team - Alaina's 3rd OSS Anniversary

Alaina was an OSS patient when she was in high school (we could show you some cute pictures); she started working with us after finishing the Dental Assisting Program at IPFW in 2016. Starting at a young age, she worked at her Grandpa’s restaurant and in a nursing home. From day 1 at OSS, it was obvious that she was no stranger to hard work and providing compassionate customer service. She currently works at both of our locations as a Clinic Tech.

Dr. Aron Dellinger - Meet the Team - Alaina's 3rd OSS Anniversary Dr. Aron Dellinger - Meet the Team - Alaina's 3rd OSS Anniversary

Alaina recently married her high school sweetheart and they just purchased their first home together. She enjoys spending time with her family and being outdoors; whether it's at the beach or snow skiing. Alaina is always happy and smiling (showing off that OSS smile). We are blessed to have her on our team and look forward to many years to come!

Celebrating Tami!

August 3rd, 2019

Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary

Our team is a family. We have an average tenure of more than 16 years, so we have known each other for a long time! We love to celebrate each other's accomplishments and today we are going to celebrate Tami's 38th anniversary with OSS! Yes, you read that correctly...Tami is celebrating 38 YEARS with OSS! She started her career with OSS in 1981 working as a Clinic Tech with Dr. Gene, Dr. Aron's father.

Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary

(^^This photo is one of our faves! It was taken in the office circa 1983.)

Tami wears many hats in our office, and you will see her at both of our locations. Currently, she's a member of our front desk team, our financial team, and her main title is our Treatment Coordinator Assistant. She has the very important job of entering Dr. Aron's treatment plan into each patient chart after the exam is complete. This treatment plan is a guideline that we follow at every appointment to keep track of where we are in our patient's treatment. She also performs 3D intra-oral scans to document the starting point of our patients.

Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary

Tami is a wife, a mom to two grown children and a grandma to five. She always has a smile on her face and she enjoys spending time in Florida. She's a friend to everyone in the office and someone that we lean on and look to as an example of hard work and dedication. How often can you say that you have a team member that has worked with multiple generations of families that come into your office? What an amazing blessing to have a team member who sets such a high example.

Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary

Thank you, Tami, for all you do! We appreciate you!

Let us introduce you to...

July 10th, 2019

We have a few new faces in the office and a couple of faces that may look familiar to you. We wanted to take a moment to highlight each of these new/returning team members!

Let's start with Dominik:

Dominik started working at OSS in 2015 as an intern during his senior year of high school. He has since returned each summer to work in the office.

Dominik is a senior in undergraduate school at Indiana University Bloomington. He is majoring in biology and minoring in history. You will see him doing a variety of jobs around the office including, but not limited to, clinic work with patients, cleaning units, and moving heavy boxes around. He also helps his dad, Dr. Aron, put together slideshows for dental presentations. He enjoys spending his free time on the lake; wake surfing and fishing.

Fun fact about Dominik: He eats Mexican food every Monday for lunch with Dr. Aron AND every Wednesday after work with friends.


Let us introduce you to Annie:

Annie - Meet the Team - Orthodontic Specialty Services

Annie recently graduated from Purdue Fort Wayne as a Dental Assistant. She rotated through our office during her school program and is currently completing our clinic tech training. In her spare time she loves to do anything that has to do with being outdoors.

Fun fact about Annie: She LOVES the Chicago Cubs. GO CUBBIES!!


Now let's meet Hope:

Hope - Meet the Team - Orthodontic Specialty Services

Hope is currently working on her Associate Degree in Dental Assisting at the Lafayette campus of Ivy Tech. She is interning in the clinic at our Warsaw office this summer and you will see her cleaning units, stocking supplies and helping the clinic techs with whatever they may need. Some of her hobbies include playing volleyball, water sports, biking, reading and baking.

Fun fact about Hope: When Hope was 5, she broke her foot after jumping off a microwave.


Next up is Ronda:

Ronda - Meet the Team - Orthodontic Specialty Services

Ronda has worked in the dental field since 1991 and she previously worked in our offices as a Clinic Tech from 2000- 2012. She has four kids; Wade age 16, Cole age 12, Elle and Bret age 10. Her hobbies include chasing her kids around (HA!) and taking them to whatever sport is in season.

Fun fact about Ronda: She was a Girl Scout leader for 2 years and all of her kids have been involved in Girl and/or Boy Scouts.


Last, but definitely not least, Katie:

Katie - Meet the Team - Orthodontic Specialty Services

Katie is studying nursing at Purdue Fort Wayne. She is currently interning at our Fort Wayne location in the clinic area; helping keep the area stocked, cleaning units, and grabbing supplies for our Clinic Techs. OSS has been a part of Katie's life for a long time. Katie is a former patient and her mom, Lisa, has worked at OSS for almost 25 years!

Fun fact about Katie: She was born in Russia.


We are so happy to have these smiling faces as part of our team!

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