Indiana

20 Questions with Dr. Aron

September 3rd, 2021

It's Dr. Aron's birthday! We started a 20 questions blog series to celebrate teammates' birthdays and are so excited to share his answers today.


1. What is your favorite childhood memory?

My dad, Dr. Gene, and my mom, Rosalie, loved fine food and made fancy meals as a regular family event. We spent many evenings around the dinner table with my dad sharing words of wisdom and teaching valuable life lessons. It was a wonderful way to learn!

2. What is your dream vacation?

I love spontaneity, so my dream vacation would be freeform and adventurous. Sports and physical challenges would be intermixed with nature's beauty and great food. Something like snow skiing from village to village and always ending-up in the most fantastic kitchen at dinner time.

3. If you could only eat one meal for the rest of your life, what would it be?

One food only?! This is too hard! I love all things seafood, so...sushi?

4. Favorite restaurant?

Oh, this one goes back to when I was a kid...I have the fondest memories of Café Johnell. I miss that fine, old restaurant.

5. Favorite movie?

I love the epic long ones like Forrest Gump and Australia. Truth be told... probably Grand Prix with James Garner and Eva Marie Saint is my favorite.

6. Favorite book?

I prefer the non-fiction genre. Anything by Malcolm Gladwell, but my personal favorite is “Outliers”.

7. Biggest pet peeve?

Slow drivers in the left lane

8. As a child, what did you think you wanted to be when you grew up?

A professional racing driver.

9. Beach or mountains?

How about Lake Tahoe...that way you get both!

10. Which celebrity would you love to have over for dinner and why?

The late, great Sean Connery. His true life story sounds almost as interesting as the characters he played on screen.

11. If you could donate $1,000,000 to the charity of your choice what would it be?

My first choice is always our local church. This allows for work to be funded around the world and near home.

12. What is your proudest accomplishment?

Raising two children to be functional adults.

13. What song would you say sums you up?

"10,000 Reasons" by Matt Redman.

14. What hobby makes you the happiest?

I love being physically active. I also love sports that put you into a state of flow (wake surfing, racing cars, snow skiing, tennis). Those are some of my favorites and I can’t pick just one!

15. If you had 3 wishes, what would you wish for?

Love, Peace and Kindness- those are always needed.

16. Dogs or cats?

Yes! I love all kinds of animals. We currently have two cats, Al & Jazzy.

17. What's your most hated chore?

The one that needs to be done right now.

18. Do you have any phobias?

I’m not a fan of poisonous snakes. I wouldn’t say it's a phobia, but they are scary! [Editor's note: you need to check out Dr. Aron's "Travel to Spain" blog post. For someone who doesn't like snakes, he sure did get close to a BIG poisonous one!]

19. If you could have a super power, what would it be?

Being in two places at once or being able to teleport instantly. Something that would help me with my severe case of FOMO.

20. What is your favorite snack/treat?

I have a lot of weaknesses with snack food...I get that from my dad! Girl Scout Peanut Butter Sandwich Cookies don’t last long around me.


Thank you so much, Dr. Aron, for taking the time to answer these questions! We hope you have a very HAPPY BIRTHDAY!

20 Questions with Lisa

September 1st, 2021

Lisa is a member of our Front Desk Team and she recently celebrated a birthday! You know what that means...she's on the blog today answering 20 questions to celebrate!!


1. What was your favorite childhood memory?

The Christmas season. I loved everything about it; the decorating, spending time with family, food, presents, etc. I still love it now as much as I did as a child.

2. What is your dream vacation?

Mackinac Island. I've went every year for the past 20 years, and I actually lived there for 4 months during my husband's sabbatical.

3. If you could only eat one meal for the rest of your life, what would it be?

Roast, potatoes, carrots and gravy.

4. Favorite restaurant?

Casa; my favorite dish is the Alberto Risotto.

5. Favorite movie?

Really anything sappy.

6. Favorite book?

Gone with the Wind.

7. Biggest pet peeve?

Unkind people.

8. As a child, what did you think you wanted to be when you grew up?

A teacher. As a kid, I would "teach" the younger kids in the neighborhood...I even had a real grade book and planner. I would let "my students" smell my Lifesavers to get them to listen, but my mom always made me give them one.

9. Beach or mountains?

Both.

10. Which celebrity would you love to have over for dinner and why?

Shadrach, Meshach and Abednego. I would love to talk to them about what it felt like to be thrown into the fire and then see Jesus walking with them. What faith and what a story!

11. If you could donate $1,000,000 to the charity of your choice what would it be?

American Cancer Society.

12. What is your proudest accomplishment?

Our two kids, Katie and AJ. (Even though I can't take credit for them-God has done the work!) I love them so very much!

13. What song would you say sums you up?

I had a hard time coming up with a song, so I asked my teammates for help. Immediately, Maekenzie asked if there was a song about talking! Dr. Aron happened to be standing nearby and suggested "Talk, Talk" by Talk, Talk. I, admittedly, give myself the title of "social chairman" around the office, so I guess I shouldn't have been surprised that this was their suggestion.

14. What hobby makes you the happiest?

Reading.

15. If you had 3 wishes, what would you wish for?

1.) That my kids would grow-up slower. 2.) We would find a cure for cancer. 3.) 3 more wishes.

16. Dogs or cats?

Both. We have an 18 year old cat, Boo, and a dog, Nattie.

17. What's your most hated chore?

Laundry!

18. Do you have any phobias?

Spiders and snakes!

19. If you could have a super power, what would it be?

Time Travel. I would love to see what my family's lives were like and maybe help make a difference.

20. What is your favorite snack/treat?

Warm "fluff" tapioca pudding.


Thank you so much, Lisa, for answering our questions! We hope you had a very special birthday!

20 Questions with Dee

August 25th, 2021

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dee is one of our Treatment Coordinators and today she is on the blog answering 20 Questions to celebrate her recent milestone birthday...the BIG 5-0!


1. What is your favorite childhood memory? 

I would go camping with my grandparents just about every weekend! They would get all dressed-up to go square dancing and it was so fun watching them!! “Allemande Left: ... Do Si Do ….Right and Left Grand: ... Promenade”

2. What is your dream vacation?

I have many! Bungalow over the ocean in Bora Bora/Figi... African Safari…Alaskan Cruise…Australia. Maybe I should just say “to tour around the world”!

3. If you could only eat one meal for the rest of your life, what would it be?

Pepperoni pizza!

4. Favorite restaurant?  

Salvatori’s and Casa.

5. Favorite movie?

Elf and Wedding Crashers (any movie with Will Ferrell or Vince Vaughn).

6. Favorite book?

The Nightingale by Kristin Hannah

7. Biggest pet peeve?

Gum smacking and driving slow in the fast lane…UGH...move over already!!

8. As a child, what did you think you wanted to be when you grew up?

A flight attendant.

9. Beach or mountains?

Can I answer tropical? I dislike sand; it reminds me of “glitter”...you’ll understand this as you read on!

10. Which celebrity would you love to have over for dinner and why?

George and Laura Bush plus their family. They just seem like a fun, down to earth family. I think we would have a fun time

11. If you could donate $1,000,000 to the charity of your choice what would it be? 

Riley Children’s Foundation.

12. What is your proudest accomplishment?

Ringing the bell to celebrate my last chemo treatment. I felt a sense of accomplishment that I was still standing. [Editor's note: you can read more about Dee's Breast Cancer journey here.]

13. What song would you say sums you up?

It’s My Life by Bon Jovi.

14. What hobby makes you the happiest?

Shopping. I also enjoy boating and spending time at our cottage on Lake Eerie.

15. If you had 3 wishes, what would you wish for?

1.) I’d wish that my family and friends would never get sick, have pain or problems. 2.) I’d wish that the world were safe for all (children, all people and animals). 3.) I’d wish for a private jet with our own captain that could fly my family back and forth to Chicago! Both of my sons will be moving to Chicago for college and hockey later this month! I can't believe I'm going to be an empty nester!

16. Dogs or cats?

Dogs! We have a French Bulldog and his name is Oliver. We LOVE him! (So, she won’t really have an empty nest.)

17. What's your most hated chore?

Cleaning toilets...I have boys. Enough said!

18. Do you have any phobias?

I have two: sparkalaphobia and ophidiophobia...glitter and snakes!!

19. If you could have a super power, what would it be? 

Being in two places at the same time

20. What is your favorite snack/treat? 

My favorite snack is popcorn, and my favorite treat is anything sugary! Ha!


Thanks, Dee, for answering all of our questions! We hope you had a wonderful birthday!

20 Questions with Becca

August 13th, 2021

Becca is a member of our Clinic Team and our Front Desk Team, and she recently celebrated her birthday! She's on the blog today answering 20 questions to celebrate!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What is your favorite childhood memory?

Camping during 4th of July weekends! Every year my dad’s side of the family would camp on my uncle's property. We would swim, ride 4-wheelers and play games all weekend.

2. What is your dream vacation?

Staying in one of those bungalows over the water in Bora Bora. It would be a dream come true!

3. If you could only eat one meal for the rest of your life, what would it be?

I LOVE food so this is hard! I’d have to say pizza...I honestly could eat it everyday! Or pasta! Give me all the carbs! LOL!

4. Favorite restaurant?

I don’t think I have a favorite, but I love going out for Mexican food. I do LOVE Los Cabos.

5. Favorite movie?

I’m a sucker for a chick-flick or a romantic comedy.

6. Favorite book?

With 2 kiddos it’s been a while since I’ve read a good book. I have a couple on my nightstand that I’ve been trying to get through, but I usually fall asleep. LOL!

7. Biggest pet peeve?

When people slurp and smack their lips when eating; especially when eating cereal.

8. As a child, what did you think you wanted to be when you grew up?

I wanted to be an anesthesiologist, but I loved the transition and confidence I felt after I went through orthodontic treatment in high school. I wanted to be part of that process for other people!

9. Beach or mountains?

Another hard one! I love to hike, but I could spend all day on the beach soaking up the sun. It's a toss-up for me!

10. Which celebrity would you love to have over for dinner and why?

I don’t think I would do this...I’d be way too nervous.

11. If you could donate $1,000,000 to the charity of your choice what would it be?

Any charity raising money for Cystic Fibrosis. I have a niece with CF and it's so hard seeing all the stuff she has to go through -especially the treatments. BUT she’s a tough one, and she doesn’t let it hold her back or stop her from doing anything!

12. What is your proudest accomplishment?

Marrying my best friend and having our 2 kids; Emmitt (age 3) and Thea (age 2).

13. What song would you say sums you up?

Hmmm...I have no idea! The only songs in my head are from Cocomelon. (My daughter, Thea, is obsessed!)

14. What hobby makes you the happiest?

Not sure it’s a hobby, but I LOVE hanging out with my kids. They always amaze me with things that they learn.

15. If you had 3 wishes, what would you wish for?

1.) A cure for Cystic Fibrosis. 2.) Being able to eat pizza and pasta all the time without gaining weight! 3.) Can I wish for more wishes??

16. Dogs or cats?

Dogs; although we do have 2 cats-Chloe and Cali.

17. What's your most hated chore?

Laundry! Where does it all come from?! My husband would tell me to stop buying so many clothes for our kids and then I wouldn’t have as much to wash.

18. Do you have any phobias?

Spiders!!! Even thinking about them freaks me out! It doesn’t matter if they are big or small.

19. If you could have a super power, what would it be?

If you asked my 3 year old son, he would say to get bit by a spider so that he could be Spider-man, but I think super-speed would be awesome! I could clean the house in minutes and have more time to play.

20. What is your favorite snack/treat?

Popcorn, but really it could be anything salty.


Thank you so much, Becca, for taking the time to answer these questions. It was so great getting to know more about you! We hope you had a very HAPPY BIRTHDAY!!

40 YEARS!

August 9th, 2021

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Our teammate, Tami, recently celebrated 40 YEARS with OSS! Yes, you read that correctly...40 YEARS! Tami wears many, many hats in our office and works in multiple areas, including: the Treatment Coordinator Team as our Treatment Coordinator Assistant, our Clinic, Front Desk and Financial Teams.

Tami started with OSS as a “temporary position” until she could get a real job. Her original training was in the check clinic. There would be 2 clinic techs who checked 4 patients at a time!  She has worked in 9 different buildings in 4 northeast Indiana towns over her 40 years.

We recently had a big celebration at the office to celebrate this major milestone!

Her family, including her mom, daughter-in-law and grandchildren joined us for lunch.


I thought it would be fun to ask our teammates to share things they love/appreciate about her and here is what they had to say:

• Tami has a work ethic that is based in the best possible attitude about the team and the roles she plays. She believes that “getting the job done properly and efficiently” is the key to everything that happens in the office. Tami despises wastefulness, whether it be time, materials or talent. She knows that when the job is being done properly and efficiently then the team wins. Tami also knows that because we spend so much of our time working, we should work hard to have fun on the job!

• Tami is a joy to be around and I love working with her! P.S. Her secret homemade popcorn is AMAZING!!!

• I just love working with Tami! She is a hard worker, fun to be around, and she holds me accountable all the time!!! She is my work mom! LOL!

• Tami is always so polite and willing to lend a helping hand or a listening ear!

• Tami is full of wisdom. I can recall many conversations when she told me how things were going to go down when I got to specific times/milestones in my life. We now jokingly laugh when she says, "I told you that was going to happen!". When I go to her and give her a scenario, she offers great wisdom and I almost always do what she suggests. It is so comforting to see how she’s taught in ways that she never knew she was teaching. She is a very sincere person as well. She truly cares about her teammates and goes out of her way to let others know they are loved.

• Tami knows how to do her job and knows how to do it well. I knew that from the moment I walked in the door and started as a clinic tech. From the very beginning of my career with OSS, she was someone that I felt comfortable approaching with questions about the job. She answered my questions with such understanding, empathy and never once did I feel silly asking her those questions.


As you can see, Tami is a mentor, a friend to her teammates and someone that has helped shape OSS into the place it is today. We hope you know how loved and appreciated you are, Tami! Thank you for your dedication to OSS and for the love you show your patients and teammates each day!

20 Questions with Kristy

July 28th, 2021

Kristy is one of our lab techs and she recently celebrated her birthday! Today, she's in the hot seat answering 20 Questions!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What is your favorite childhood memory?

We would go to Turkey Run every year for a family reunion. We would play with cousins, play games, walk the trails and run around the hotel!

2. What is your dream vacation?

Hawaii.

3. If you could only eat one meal for the rest of your life, what would it be?

Mexican food.

4. Favorite restaurant?

My husband and I like to support family owned restaurants, but if I had to name one...it would be Salsa Grille. It’s close to home and I love Mexican food!

5. Favorite movie?

I can’t name a favorite but I do love true stories, comedies, action and romance. Some of my favorite actors/actresses are Reese Witherspoon, Kristen Bell, Matthew McConaughey and Mark Walberg.

6. Favorite book?

I like true stories and self help books.

7. Biggest pet peeve?

Rudeness.

8. As a child, what did you think you wanted to be when you grew up?

I’m guessing a teacher. As a child, I remember pretending that I was the teacher and my dolls were my students. Haha! [Editor's note: I love that Kristy was able to find this gem of a photo!]

9. Beach or mountains?

Beach! My husband and I even got married on the beach!

10. Which celebrity would you love to have over for dinner and why?

I’m not sure!

11. If you could donate $1,000,000 to the charity of your choice what would it be?

It would be a charity for kids to help with health and educational needs.

12. What is your proudest accomplishment?

My kids- Trey (age 8) and Elin (age 4).

13. What song would you say sums you up?

I can’t think of one.

14. What hobby makes you the happiest?

I like taking my dog for walks. Is that a hobby??

15. If you had 3 wishes, what would you wish for?

Health, Wealth and Happiness.

16. Dogs or cats?

I like both. We currently have a 2 year old Golden Doodle named Trooper.

17. What's your most hated chore?

Cleaning bathrooms.

18. Do you have any phobias?

Public speaking.

19. If you could have a super power, what would it be?

Reading minds!

20. What is your favorite snack/treat?

Crackers or chips with dip.


We loved reading your answers, Kristy! We hope you had a VERY HAPPY BIRTHDAY!

 

20 Questions with Talisha

July 23rd, 2021

It's Talisha's birthday, and today she is answering 20 questions!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What is your favorite childhood memory?

Being in 4-H! 4-H week was always the best week of the summer. I worked with beef, swine, sheep, foods and sewing.

2. What is your dream vacation?

An all-inclusive trip to Turks and Caico.

3. If you could only eat one meal for the rest of your life, what would it be?

Chick-fil-A grilled chicken nuggets and Chick-fil-A Sauce.

4. Favorite restaurant?

Shorty’s Steakhouse in Garrett, IN.

5. Favorite movie?

The Sound of Music.

6. Favorite book?

Where the Crawdads Sing by Delia Owens.

7. Biggest pet peeve?

When people don’t get into the turn lane when making a turn.

8. As a child, what did you think you wanted to be when you grew up?

Wife of a farmer.

9. Beach or mountains?

The BEACH...hands down!!

10. Which celebrity would you love to have over for dinner and why?

Joni Erickson Tada. I'm not sure if she’s considered a celebrity, but she is such an encouragement in the midst of a life-changing spinal cord injury.

11. If you could donate $1,000,000 to the charity of your choice what would it be?

I would donate it to our church; Headwaters Church in Fort Wayne.

12. What is your proudest accomplishment?

Raising two kids to be independent and living on their own. To quote my favorite theologian Dr. Gene Dellinger, “your job as a parent is to raise your kids to be independent and to be able to support themselves. You don’t want them living in your basement until they're 30 years old.".

13. What song would you say sums you up?

House Party by Sam Hunt. If you haven't heard the song, it's basically about being a homebody and not wanting to go out. If I had to choose between going out or staying home, I will always choose to stay home! HA!   

14. What hobby makes you the happiest?

Walking. [Editor's note: Talisha is a CRAZY fast speed walker! Her walking pace is most people's jogging pace.]

15. If you had 3 wishes, what would you wish for?

1.) The outside temperature would be 80 degrees all year. 2.) I could eat whatever I want and not gain an ounce. 3.) I could bring my dog to work every day.

16. Dogs or cats?

Dogs. I have a sweet Shih Tzu, Zoey. She's 6 years old and I just LOVE her!

17. What's your most hated chore?

Putting away clean laundry.

18. Do you have any phobias?

I don’t have any.

19. If you could have a super power, what would it be?

To be invisible.

20. What is your favorite snack/treat?

Mint chocolate chip ice cream.


Thank you so much, T, for taking the time to answer these questions! We hope you have a VERY HAPPY BIRTHDAY!

20 Questions with Kristine

July 20th, 2021

Kristine recently celebrated her birthday, and we're celebrating today by having her answer 20 Questions!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What is your favorite childhood memory?

Going to Myrtle Beach every summer and camping in our camper. We would go to the beach during the morning and spend the afternoon at the pool!

2. What is your dream vacation?

I want to visit Ireland to see all the beautiful landscapes and have some beers with my breakfast in an Irish pub! Haha

3. If you could only eat one meal for the rest of your life, what would it be?

Tacos, chips and salsa with a Cherry Pepsi. YUM!

4. Favorite restaurant?

Oh, there are waaaayyy too many for me to choose.

5. Favorite movie?

I’m a sap so any romance or romantic comedy.

6. Favorite book?

The Memory Keeper’s Daughter by Kim Edwards

7. Biggest pet peeve?

Rude people, ugh! So annoying.

8. As a child, what did you think you wanted to be when you grew up?

I wanted to be a teacher when I was younger.

9. Beach or mountains?

Beach, definitely beach!

10. Which celebrity would you love to have over for dinner and why?

Justin Timberlake, so he could serenade me with his beautiful voice. : )

11. If you could donate $1,000,000 to the charity of your choice what would it be?

St. Jude’s Children’s Hospital.

12. What is your proudest accomplishment?

Marrying my best friend and having our 3 kids (Henry age 6, Jillian age 4, Bridget age 1).

13. What song would you say sums you up?

Whiskey Girl by Toby Keith.

14. What hobby makes you the happiest?

I love taking pictures of my kiddos!

15. If you had 3 wishes, what would you wish for?

1.) A cure for cancer 2.) That my kids could meet their Papa Dave who passed away before they were born 3.) To own a huge plot of land where all my family could build houses so we could live close together!

16. Dogs or cats?

Dogs.

17. What's your most hated chore?

I have two...grocery shopping and meal prep.

18. Do you have any phobias?

It's not really a phobia but I have a great dislike for bugs; any and all bugs.

19. If you could have a super power, what would it be?

Flying, so I could get places faster!

20. What is your favorite snack/treat?

Wine; any sweet wine.


Thank you so much, Kristine, for taking the time to answer our questions! We hope you had a very special birthday!

July Facebook Giveaway

July 19th, 2021

Back to school is right around the corner, and we have you covered when it comes to school supplies! Visit our Facebook Page for all the details on how you can enter to win this entire bundle (valued at $75)!

(1) Adidas book bag
(2) OSS water bottles  [1 bottle contains: pencil top erasers. 1 bottle contains: floss, toothbrush, mini toothpaste and a pencil]
(1) 12 pack #2 pencils
(1) Mini stapler + staples
(1) 3 count Elmer's glue sticks
(1) 32 count Crayola crayons
(1) Pencil pouch [not in photo]
(1) 24 count mechanical pencils [not in photo]
(1) Composition notebook
(2) Spiral notebooks
(2) Folders
(1) 150 count loose leaf paper
(1) 12 inch ruler
(1) 4 count dry erase markers
(1) 10 count Crayola markers
(1) 12 count Crayola colored pencils
(1) 4 count highlighters
(1) Container of disinfectant wipes
(1) 25 count pencil top erasers
(1) Mini hand sanitizer

+ $25 gift card to Wal-Mart.

Remember to visit our Facebook page for all the details and GOOD LUCK!

Meet our Administration/Special Projects Team

June 30th, 2021

There are some jobs in our office that just don't fall under the teams that we have already mentioned in our AAO Staff Appreciation blog series. Today we want to give a HUGE shout-out to those team members who work so diligently behind-the-scenes to ensure that our office runs smoothly!


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura

Team member since 1999. Laura started her career with OSS working as a Clinic Tech and in 2012 she transitioned to our Scheduling Coordinator when she moved from Fort Wayne to the Chicago suburbs. Laura is the person who makes sure our offices are fully staffed each day, she gets the calls at 4 AM (Central time) when team members are sick and then has the job of figuring out who can cover and she handles vacation requests for all 35 team members. She also puts in our patient schedule templates for each patient day. This allows for our schedule to flow properly.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Marissa

Team member since 2002. Marissa has worked as a Clinic Tech since she joined our OSS team and she was our Clinic Team Leader from 2011-2020. At the start of this year, she transitioned from Clinic Team Leader to our Administrative Support Manager. Marissa helps with interviews for potential new employees, she communicates with a variety of schools for student intern/externships, she assembles work related studies and presentation on different procedures within our offices and she oversees IT issues with our patient software and cameras. She's continually staying up-to-date on advancements within the orthodontic field by watching webinars and then relaying the information to the teams within our office. Marissa said her favorite part of this job is the work related studies; she gets to see the outcome of all the different techniques we use in our office.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda

Team member since 2006. Rhonda has the important job of being our Office Manager. Each team in our office (Front Desk, Treatment Coordinator, Financial, Marketing, Lab, etc.) has a team leader. The team leader is responsible for communicating to their team and then they also communicate to Rhonda; so Rhonda has the responsibility of overseeing all areas/teams of the office (that makes her the work-mother of 34 ladies). Rhonda is also responsible for all of our HR, finance, computer/IT, and property management functions. She also works directly with Dr. Aron on setting goals for our team. Rhonda enjoys taking care of the OSS “business”, so that Dr. Aron can focus on taking care of our OSS patients.


We are so grateful that we have such amazing team members who are willing to take on the big responsibilities of the jobs listed above. Without the dedication of these three ladies, OSS would not be able operate to its full potential.

Celebrating Maria!

June 30th, 2021

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've been part of the OSS family for awhile then you know we did a blog series in 2019 where we highlighted our team members on their OSS anniversaries. We are continuing on that tradition for all of our teammates when they celebrate their first OSS anniversary...and today, Maria is celebrating ONE YEAR with OSS!

Maria joined our clinic team in May 2020 after finishing a college rotation in our office. We knew Maria would be a great fit with her thirst for knowledge and her clinical skills. Maria graduated from IUFW with a certificate in Dental Assisting in 2020. She has continued on with her education and received a Bachelor of Science in Dental Technology-Dental Clinician degree in June 2021 from IUFW.

Talk about hard working! She would work all day in the office, attend classes in the evening until 9:00, have an hour drive back home to Warsaw and then have to be back to work at 7:30 the next morning. That doesn't even include sneaking in homework! (She’s even been seen proofreading papers on her laptop during lunch.) Maria also went on to become our office's certified Spanish translator.

Maria loves going to the gym. She said she doesn't do any cardio, but she just "lifts heavy! Ha!". She also took 4 years of piano and said she's "basically like Beethoven". [As you can tell she has a great sense of humor!] She enjoys doing make-up and spending time with her large family. She has 5 brothers and 2 sisters!! She's the second youngest in her family and the first to go to college. She currently lives with her brother in Warsaw and loves spending time with their sweet dog, Abby.

Maria said when she was growing up she did not like her teeth and was very insecure about her smile. After she got her braces off she felt like her life completely changed, so she quickly became interested in going into the dental field. She said she knows that braces can really impact and change a person’s life, so she loves her job and being able to inspire genuine smiles. Fun Fact: Maria is a shining example of a beautiful OSS smile. She was a patient at our office when she was in high school.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Maria is such a great addition to our team. She's inquisitive, dedicated and hard working. We are so grateful to have her as part of the OSS family! Biggest congrats, Maria, on celebrating your first anniversary with OSS! Here's to many, many more!

20 Questions with Ronda

June 29th, 2021

Ronda recently celebrated her birthday, so it's her turn to answer 20 Questions!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What is your favorite childhood memory?

Going to Bird Lake in Hillsdale, Michigan to see my grandparents.

2. What is your dream vacation?

Visiting Hawaii.

3. If you could only eat one meal for the rest of your life, what would it be?

Tacos, Tacos, Tacos!!

4. Favorite restaurant?

Any restaurant that serves authentic Mexican or Italian food.

5. Favorite movie?

Disney Pixar's Up.

6. Favorite book?

I'm not a reader so I don't think I have a favorite book.

7. Biggest pet peeve? 

Hmmm...I have a lot!! HA! Leaving the cabinet doors open when you are done is at the top of the list.

8. As a child, what did you think you wanted to be when you grew up? 

I wanted to work as a pediatric nurse and I was also interested in sports medicine.

9. Beach or mountains?

Mountains.

10. Which celebrity would you love to have over for dinner and why?

Kirk Cameron; I grew up watching him.

11. If you could donate $1,000,000 to the charity of your choice what would it be?

An organization that does research to find a cure for breast cancer.

12. What is your proudest accomplishment?

My 4 kids; Wade (age 18), Cole (age 13), Brett (age 12) and Elle (age12 ).

13. What song would you say sums you up? 

It’s a song by Miranda Lambert.

14. What hobby makes you the happiest?

Watching my kids play sports or participate in band concerts.

15. If you had 3 wishes, what would you wish for?

A cure for cancer times 3!!

16. Dogs or cats? 

Dogs.

17. What's your most hated chore? 

Laundry tied with figuring out what to make for supper.

18. Do you have any phobias? 

I hate snakes!

19. If you could have a super power, what would it be? 

Super mom for sure!!

20. What is your favorite snack/treat? 

Chocolate!! Is there any other snack??


Thank you, Ronda, for answering our questions!! We hope you had a very HAPPY BIRTHDAY!

Meet Our Marketing Team

June 28th, 2021

Our Marketing Team came into existence in 2014 and is responsible for...you guessed it...MARKETING!  Our online presence, giveaways, patient parties, prizes, school presentations, community donations, showing our appreciation and love for our referring dentists, and etc. are all handled by our Marketing Team. Each member of the Marketing Team also has additional roles in our office.


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn

Dawn has been a member of our marketing team since its creation in 2014. Dawn has a fun & outgoing personality that makes her a great asset to this team! Dawn does school presentations where she discusses the importance of oral hygiene, she organizes our annual Patient Appreciation Ice Skating Party and also helps organize/run booths at school carnivals. Dawn also works as a Clinic Tech and a Treatment Coordinator at both of our locations.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dee

Dee lived in Warsaw for a number of years, and is our Treatment Coordinator on Mondays in our Warsaw office, so she has a special place in her heart for the Warsaw community. Dee has a great sense of humor and so many fun ideas which makes her an important member of our Marketing Team!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly

Kelly is our Social Media Coordinator for our offices. She handles the duties of posting to our social channels, oversees website updates, keeps our Google listings up-to-date and writes a majority of the blog posts...which means I am the one writing this post! HA! I absolutely LOVE my job, but in another life I think I would have loved to have been a graphic designer. Being the Social Media Coordinator gives me the opportunity to dabble in that field and allows me to be creative! I also work as a clinic tech; primarily in our Warsaw office, but you will see me from time to time at our Dupont Road location.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristy

Kristy is our master decorator! If we need a backdrop for photos, props made, a goodie bag fancied up, then she is our go-to gal! Kristy designs logos, handles the purchasing of our Phase I Deband gifts, and does so much more! Kristy enjoys being creative and coming up with new ideas-which makes her a great person to have on our Marketing Team! Kristy also extends her creative talents to our Lab Team!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie

Laurie is our Marketing Team Leader. She keeps this crazy group of girls corralled! HA! Laurie helps maintain a budget for the Marketing Team, arranges social gatherings for referring dentists, helps organize office donations, makes logo design changes, and makes deliveries to referring dental offices. In addition to her Marketing Team Leader position, Laurie works as a Treatment Coordinator for our Dupont Road location.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle

Michelle handles all of the purchases for the Marketing Team. Michelle is the person who makes sure that we have all the prizes for giveaways, purchases items for school presentations, items for school carnivals, and the list goes on! Michelle also has the responsibilities of working as a Clinic Tech for both of our locations, along with being our Purchasing Manager for the entire office!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda

Rhonda helps with our Marketing Team budget and as our Office Manager she gives us the green light to make things happen! She also has this great talent of finding AMAZING deals! We have to plan all of our activities for the office at least 3 months in advance...sometimes all the way up to a year in advance and Rhonda has a knack for keeping track of things that could get easily overlooked. She's always one step ahead which is crucial for marketing!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Ronda

Ronda lives in Ohio and we have a number of patients from that area that come to our Fort Wayne location. She helps keep us in the loop to all the happenings in that area so we can continue to stay connected to the community! Ronda also works as a clinic tech at both of our locations.


Our Marketing Team meets on a monthly basis to discuss upcoming events, holidays or anything that we want to celebrate! It's a fun group that allows us to extend our talents to the community that we love to serve!

June 2021 COVID-19 Update

June 25th, 2021

As COVID-19 restrictions start to lift, we want to keep you updated on our office's protocols:

1. We realize that the mask mandate is no longer in place, but as a healthcare facility, we need to request that you wear a mask in the clinic. If you chose to be seated in our reception area, wearing a mask will be optional.

2. Due to our clinic being an open environment, we respectfully request that parents remain seated in the reception area or your vehicle. Please let your clinic tech know if you would like to be present when Dr. Aron checks your child. They will instruct you on the appropriate time to enter the clinic based off the protocols below:

During most 20 to 30 minute check or repair appointments, parents will not be invited to the clinic.

During 30 to 80 minute appointments that do not involve local anesthetic, parents will be invited to the chair only when the doctor is present. During the remainder of the appointment, the parents can remain in the reception area or vehicle.

Procedures involving local anesthetic (i.e. extractions of primary teeth, lasers, temporary anchorage device placements, etc.)  For parents, your presence chairside during these appointments should be dictated by individual patient needs, considering all levels of anxiety, patient age and maturity. We have found that some highly anxious patients do best in the absence of parents. We have also noticed that some feel grounded and secure when a parent is present. We will guide you on what we feel is best.

Many of the appointments involving local anesthetic dovetail with a shorter procedure. Instructions will be given at the completion of the first portion of the appointment. It is encouraged that after instructions are given, the parent return to the car or to the reception area to wait for the completion of the remainder of the appointment.

3. We will continue to take temperatures at the front desk for all patients and anyone remaining inside the building. We will also ask you to use hand sanitizer.

4. Our Starbucks Coffee machine and gaming systems are open and available for you to use. [Note: Currently the gaming systems are only open at our Warsaw location.]

5. We will not be returning the reception area to its prior seating capacity, so for your comfort, it will be best if you limit the number of family members in the office.

6. We continue to ask that you contact us prior to any appointments, if the patient or any family member has COVID symptoms or has tested positive within the last 2 weeks.

Please visit our Coronavirus Page for complete details and more information on all of our COVID-19 protocols. We thank you for your partnership with us as we work to keep your family and our team safe and healthy.

Meet our Purchasing Team

June 24th, 2021

We are continuing on celebrating the individual teams that make up OSS! Our OSS Purchasing Team consists of TWO team members, Michelle and Talisha. They oversee and ensure that the practice has everything it needs to run at full production, and they make sure the office has ample inventory ready and available to distribute to both offices when requested by our team and doctors.


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle

Team member since 1996. Michelle is our Purchasing Manager, She handles placing orders via fax, online, email and/or by phone. Our purchasing department has a detailed inventory system where we can track and check current inventory on every item we have on hand and Michelle keeps that inventory/ordering list up-to-date. Michelle also does research on product availability with different orthodontic manufacturers.

Michelle has multiple roles in our office and is also a member of our Clinic Team and our Marketing Team. She said her favorite thing about working as part of the purchasing team is finding deals and making sure the practice has everything it needs to run at full production every day!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha

Team member since 1991. Once our orders are shipped and delivered, Talisha unpacks each item, puts the items away in our supply offices, and then “checks-in” all items. Talisha is also in charge of filling the offices “wish lists.” When an item needs to be re-stocked/re-filled in any area of the office, a team member will add this item to their “wish list” and then Talisha fills/packs the list and sends these items to either our Dupont Road or Warsaw locations. Talisha works as a member of our Front Desk Team, is our Front Desk Team Leader and is a member of our Clinic Team.

Talisha said her favorite part of this job is the fact that she doesn't have to exercise in the evening on her supply days, because she spends her morning carrying the heavy boxes from upstairs where they are delivered to our supply room in the basement. HA!


The fact that two people handle the purchasing of ALL items for both of our locations is unreal and means both of these ladies are very organized. We are so grateful for the hard work you put in each week to keep our offices running smoothly!

Meet Our Lab Team

June 21st, 2021

Today we are celebrating our lab team!

Our office has an in-house lab located in the basement of our Dupont Road location. Having an in-house lab has MANY benefits! It allows Dr. Aron and Dr. Ketcham to speak directly to the person making our appliances; giving special instructions and working closely to ensure the quality needed to fabricate individualized appliances for each patient. It also allows us to have quick turn-around time for our appliance deliveries; sometimes even SAME DAY!

The lab techs start their mornings in the "wet lab". This is where they trim all of the models that were poured the day before and mount any models that need mounting (mounting models shows how the bite fits so they know how to create the appliances). The techs also continue to work in the wet lab throughout the day as impressions are taken in the clinic and brought down to the lab.

In the "appliance lab", the lab techs bend/solder wires for all the orthodontic appliances (expanders, retainers, etc.), put acrylic on appliances, and cut out all retainers to make them nice and comfy for our patients. The final step is to pumice the retainers with a super fine sand and water to make them smooth and shiny. The lab also makes splints for Dr. Ketcham's TMD patients who suffer from jaw joint disorders/discomfort.

Another responsibility of the lab is assembling our Magnetainers™. The Magnetainer™ is a fixed (glued-on) retainer that is flossable and an appliance that is patented by Dr. Aron and Dr. Gene Dellinger. The lab also 3D prints our Suresmile® models and then make the aligners from those models. Suresmile® is a similar product to Invisalign® and allows us to use clear aligners for our patients who are looking for something less visible than braces.

Another thing the lab does that you may not be aware of is they make obturators for babies born with a cleft palate. An obturator is an important appliance that covers the opening in the roof of the mouth; allowing the baby to be able to eat. Our lab also makes ortho appliances (space maintainers, etc.) for referring dentists.

Another important part of our Lab Team is our Sterilization Techs. We have a specific person for each office who handles sterilizing all of our instruments each patient day! That's a big job!!! There are 6-7 clinic techs continuously working on patients throughout the day and only 1 person to sterilize, put away instruments, run the needed tests for our sterilization equipment and pour models!

Now let's meet our Lab Team members!


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Alaina

Team member since 2016. Alaina covers the sterilization area as needed at both of our locations. Alaina also works as a Clinic Tech at both of our locations.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becky

Team member since 1990. Becky is our OSHA guru. She makes sure our offices stay up-to-date on all OSHA policies and procedures. She also works in our lab creating appliances for our patients. She said that she enjoys the variety of duties that working in the lab offers. There are always new techniques being developed by Dr. Aron or updates in technology in the lab field. Whether it's bending wires to help move a tooth or being creative with acrylic; she said she enjoys it all.

Joelle

Team member since 2017. Joelle heads up the sterilization area at our Warsaw location on Mondays. The other days of the week she works as an expanded duties dental assistant at a general dentist office.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristy

Team member since 2001. Kristy primarily works behind the scenes in our lab at our Dupont Road location. Her favorite part is the creative aspect of her job. She likes making fun designs with the retainers.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lynn

Team member since 2008. Lynn has the important job of making sure all of our instruments get sterilized. She works primarily at our Dupont Road location on Tuesdays and Wednesdays. She said that she likes that she is busy all day. There is never a dull moment and there is always a challenge. She likes knowing that at the end of the day she has done her best to keep the patients safe and the techs equipped.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Sandi

Team member since 1995. Sandi heads up the sterilization area at our Warsaw office on Thursdays. Sandi also works as a Clinic Tech primarily at our Dupont Road location.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Whendy

Team member since 1991. Whendy started out her career with our office as a Clinic Tech, but she has since transitioned to our lab. She said she loves a good challenge, and loves being able to design special appliances that Dr. Aron designs to meet our patients' needs. Whendy is also our Lab Team Leader.


We are so grateful for our lab team members and the expertise they bring to our office. Their skills and work go above and beyond each and every day.

Meet Our Financial Team

June 17th, 2021

We are continuing on with our celebration of our team for the American Association of Orthodontists Staff Appreciation Day! Today we are highlighting the financial team within our office.

Our financial team duties are wide ranging and include: all insurance duties (verifications, filing claims, following-up on all claims, etc.), setting-up patient contracts, posting payments, paying bills, processing payroll for our team, working on the office budget, typing work orders for outside procedures, typing treatment resumes to be sent to patients and dentists, transcription of letters for Dr. Ketcham’s exams, creating Kid’s First reports, creating and updating forms and letters in the patient management system, answering the phone when the Front Desk team is swamped, keeping the coffee machine supplied, tracking doctor licensing and membership requirements, month-end statistics, server maintenance, computer troubleshooting, maintaining the postage meter, and even planting flowers and maintenance of the office vehicles!  For the last year, they’ve played an instrumental role in disinfecting the front desk and waiting room areas throughout the day to keep our patients and their families safe.

Phew! That was a lot!

Now let's meet some of the individual members of the Financial Team now that you have a little insight into their activities.


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Paula

Team member since 2005. Paula handles many of the “secretarial” duties and works exclusively at our Dupont Road location. She contacts insurance companies to verify benefits for our patients and follows-up on outstanding claims. She also processes a majority of our outgoing correspondence. Paula said her favorite part of her job is sending out the post treatment letters to general dentists, because she get to see the before and after photos. She said it never ceases to amaze her how much of a change happens!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Robin

Team member since 2003. Robin is our accounts payable and payroll manager...a fancy way of saying she pays the bills and handles the paychecks for our team. She currently works one day a week at our Dupont Road location. Robin is also Dr. Aron's biggest supporter! They have been happily married for nearly 30 years.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Susan

Team member since 2018. Susan started her career with OSS as a member of the Front Desk Team and has since added the roles as our main TMD Treatment Coordinator and she also verifies insurance benefits and advocates for our TMD patients.  Susan is also the coordinator for the Kids First Craniofacial/Cleft Palate Clinic.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Tami

Team member since 1981. You've seen Tami's name and photo already this month, but she wears a lot of hats in our office! Tami works as a part of the Clinic Team, Front Desk Team, Treatment Coordinator Team and also the Financial Team. Tami's role on the financial team is an important one! She fills in for our financial coordinator when needed. The financial coordinator's job includes accounts receivable, posting patient payments, and helping set-up patient contracts. Tami also helps with paperwork for the Kids First Clinic.


Our Financial Team works diligently behind-the-scenes to help keep the office running! We appreciate all of the hard work they put in each and every day.

Meet Our Clinic Team

June 14th, 2021

Our Clinic Team, like all of our teams, handle a lot of duties throughout the day. Each clinic team member is responsible for: patient charting, putting braces on, bending/changing wires, patient/parent education, cementing appliances, fitting appliances, taking impressions, cementing/delivering appliances, taking 3D intra-oral scans, taking X-rays/photos and assisting Dr. Aron with any procedures.

Techniques and procedures are ever changing as technology advances, so the clinic meets monthly to communicate and stay up-to-date with all of these changes.

Now that you have more of an insight of what this team does on a daily basis, let's meet the individuals that make up our Clinic Team.


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Alaina

Team member since 2016. Alaina works as a clinic tech at both of our locations. [FUN FACT: Alaina was an OSS patient as a child] She also keeps our clinic manual up-to-date. This is a big task, because as I mentioned there are always advances in techniques/technology. Alaina is another team member that is cross trained. You may see her from time to time working as our sterilization tech. She said her favorite part of being a clinic tech is seeing our patients and their teeth transform over the years. She loves the before and after pictures we give to patients when they get their braces off!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Annie

Team member since 2019. Annie works at both of our locations and also has the responsibility of transferring all of our 3D intra-oral scans from our scanners into the patients' charts. She said one of her favorite things about her job is seeing the beautiful transformation in the patients' smiles from start to finish. She said it's amazing to see how much of a difference it makes in their confidence as well.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becca

Team member since 2015. Becca is another clinic tech that works at both of our locations, and she recently took on the role as our Clinic Team Leader. Becca also works as a member of our Front Desk Team, so depending on the day she may be greeting you at the Front Desk or working on your teeth in the clinic!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn

Team member since 2007. Dawn works as a clinic tech primarily at our Dupont Road location. On the days that Dawn is not working in the clinic, she is working as one of our Treatment Coordinators. Dawn is also a member of the Marketing Team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly

Team member since 2004. Kelly works as a clinic tech primarily at our Warsaw location, but you will see her from time to time at our Dupont Road location. [FUN FACT: Kelly was an OSS patient as a child!] Kelly helps train our new clinic team members, is part of the Marketing Team and is our Social Media Coordinator (which means I am the one writing this post! HA!) My favorite part of working in the clinic is the relationships I get to build with the patients/parents and my teammates!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lindsey

Team member since 2006. Lindsey started her career with OSS as a full-time clinic tech, but has transitioned to working primarily at the Front Desk. We still keep her clinic skills up-to-date by having her cover emergency appointments at our Dupont Road location. Lindsey says her favorite part of working in the clinic is seeing how the teeth transform at each wire change.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Maria

Team member since 2020. Maria works as a clinic tech at both of our locations. [FUN FACT: Maria was a patient at our Warsaw location when she was in high school!]. Maria is also our Certified Spanish Translator.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Marissa

Team member since 2002. Marissa works as a clinic tech primarily at our Warsaw location. She was our Clinic Team Leader for almost a decade and has recently transitioned into the role of our Administrative Support Manager. She said her favorite thing about working in the clinic is the relationships the team has with each other.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle

Team member since 1996. Michelle works in the clinic both of our locations. She is also our Purchasing Manager and a member of our Marketing Team. She said she loves the friendly atmosphere of the clinic and helping create genuine smiles.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Ronda

Team member since 2019. Ronda works as a clinic tech at both of our locations. [FUN FACT: Ronda worked at OSS from 2000-2012 before rejoining our clinic team in 2019]. She is also a member of our Marketing Team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Sandi

Team member since 1995. Sandi works as a clinic tech primarily at our Dupont Road location. You will see her in our Warsaw office on Thursdays heading up the sterilization area. Sandi also handles all the paperwork for patients that are moving in/out of the area, and she is responsible for tracking patients’ estimated completion dates. Sandi also fills in as a TMD Clinic Tech when needed.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha

Team member since 1991. Talisha started her career with OSS as a full-time clinic tech, but over the years has transitioned to primarily working at the Front Desk. If you've noticed a pattern, we love to have team members cross trained in multiple areas of the office and T is no exception. We keep her clinic skills up-to-date by having her continue to work on emergency patients at our Dupont Road and Warsaw locations. Talisha is also our Front Desk Team Leader and Purchasing Assistant. She said her favorite part of working in the clinic in connecting with the patients. She loves to hear what their hobbies are or what sports they like to play.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Tami

Team member since 1981. Tami started her career at OSS as a full-time clinic tech. Working at OSS for 40 YEARS means she is cross trained in almost every department of the office! She works as a member of the Clinic Team, Front Desk Team, the Treatment Coordinator Team and the Financial Team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Tina

Team member since 2000. All of the above Clinic Team members work in our ortho clinic, but Tina is extra special! She works exclusively with Dr. Ketcham at our Dupont Road location. Her job is to help our TMD patients who suffer from jaw joint disorders. She loves that she gets the opportunity to help patients who are in pain feel better.


Our Clinic Team is full of talent, knowledge and fun! We feel blessed to have such an amazing group of women inspire genuine smiles on a daily basis!

20 Questions with MaeKenzie

June 12th, 2021

Maekenzie is a new team member who joined us in May; just in time to celebrate her birthday. There’s no better opportunity to get to know her, than having her sit in the hot seat and answer 20 Questions!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What is your favorite childhood memory?

Taking a trip out to Kansas. We went and picked up on old vintage truck when I was 7 years old. It was a week-long trip and I packed enough clothes, but I didn’t pack enough shoes... like my parents told me. I only brought one pair of shoes with me and they were yellow rubber boots that I had to wear all week long! HA!

2. What is your dream vacation?

A week long vacation to Hawaii. I would love to do all the touristy stuff, plus a little laying on the beach.

3. If you could only eat one meal for the rest of your life, what would it be?

Hands down...breakfast! Eggs, bacon, pancakes, waffles, hash browns, biscuit and gravy. I love all breakfast food!!!

4. Favorite restaurant?

Bravas. My go-to order is a Slaw Dog (bacon wrapped hot dog, BBQ, mustard, creamy slaw, awesome rub) with Patatas Bravas (potatoes cut into cubes with a spicy sauce). YUM!  Is your mouth watering, yet? Mine is!!!

5. Favorite movie?

Harry Potter.

6. Favorite book?

I don’t really have one.

7. Biggest pet peeve?

People not being on time.

8. As a child, what did you think you wanted to be when you grew up?

A nurse.

9. Beach or mountains?

Mountains.

10. Which celebrity would you love to have over for dinner and why?

I don't have a celebrity that comes to mind!

11. If you could donate $1,000,000 to the charity of your choice what would it be?

AgrAbility. [Editor's note: According to their website, the vision of AgrAbility is to enhance quality of life for farmers, ranchers, and other agricultural workers with disabilities, so that they, their families, and their communities continue to succeed in rural America.]

12. What is your proudest accomplishment?

Definitely getting my Associate Degree in Applied Agriculture Science from Ivy Tech Community College.

13. What song would you say sums you up?

Morgan Wallen: Still Going Down.

14. What hobby makes you the happiest?

Kayaking.

15. If you had 3 wishes, what would you wish for?

I only have one wish! Having a big ranch out west with cattle and horses.

16. Dogs or cats?

Dogs. I have one sweet pup, Angus. He is 5 years old and I refer to him as my fur baby.

17. What's your most hated chore?

Laundry or dusting. Where does it all come from?!

18. Do you have any phobias?

No.

19. If you could have a super power, what would it be?

To be invisible.

20. What is your favorite snack/treat?

I love all kinds of ice cream but if it has chocolate and peanut butter then I’m all over it!


This was so fun, Maekenzie! We look forward to getting to know you better as the years go on!

Meet our Treatment Coordinator Team

June 10th, 2021

If you've had a consultation in our office then you've had the opportunity to meet with one of our Treatment Coordinators. Our Treatment Coordinators have a VERY important job...they are the "translators" for our doctors. They are skilled in knowing the lingo of the dental world and translate the detailed and individualized treatment plan that our doctors create to inspire a genuine smile.

They also have the job of inputting/scheduling the first few appointments to get the Ortho/TMD process started. They write-up the doctors' treatment plans in the patient's charts and send letters to the patients/parents and general dentists. They finalize financial agreements, confer with our Treatment Coordinator consultant, and follow-up with our patients/parents to answer any questions they may have.

Now let's meet our Treatment Coordinator Team!


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn

Team member since 2007. Dawn started her career with OSS as a Clinic Tech, and added the role as an Orthodontic Treatment Coordinator in 2017 at both of our locations. Dawn also works as a member of our Marketing Team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dee

Team member since 2005. Dee is another Orthodontic Treatment Coordinator that started her career at OSS as a Clinic Tech.  Dee also has the role as our Treatment Coordinator Team Leader and is a member of our Marketing Team. Dee says the favorite part of her job is getting to meet new people! She also loves seeing patient’s smiles transform and their confidence grow!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie

Team member since 2014. Laurie works as an Orthodontic Treatment Coordinator primarily at our Dupont Road location, but you may see her from time to time at our Warsaw office. Laurie also has the role as our Marketing Team Leader.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Susan

Team member since 2018. Susan started her career at OSS as a member of our Front Desk Team, but has since added the role as our main TMD Treatment Coordinator. She works closely with Dr. Ketcham to deliver his treatment plans for patients who suffer from jaw joint pain/disorders. Susan is also a member of our Financial Team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Tami

If you've been following along this week then you've seen Tami's name and photo already! Tami works as our Orthodontic Treatment Coordinator Assistant. Tami has the important job of entering Dr. Aron's treatment plans into each and every patient chart. Tami is also a member of our Front Desk Team, Clinic Team and Financial Team.


Communication is our number one principle in our office, and our Treatment Coordinator Team is exceptionally talented with communicating with our team, our patients/parents and the referring doctors. We appreciate all they do, and if you've had a chance to meet them then we know you do too!

Meet Our Front Desk Team

June 7th, 2021

June 2nd was the American Association of Orthodontics Staff Appreciation Day, but we want to take an entire month to celebrate our team! Today we are highlighting our Front Desk Team.

Our front desk team is the first voice that new patients get to hear on the phone and the first face that new patients get to meet. They must be great at multi-tasking, all day long.

The Front Desk Team is typically the first team to arrive and the last to leave at the end of the day. They make sure the doors are unlocked, all lights are on and just the opposite when leaving. Each morning they start out by checking the voicemail for any messages that were left afterhours. They are responsible for answering all incoming calls, checking email and text messages throughout the day. They also take over-the-phone and in-office payments.

The front desk makes sure new patient insurance information has been collected and given to the insurance department to verify benefits, send all letters and paperwork for upcoming consultations, call the general dentist to get recently taken x-rays and any other information the referring dentist believes would be beneficial to give to Dr. Aron for diagnosis and treatment planning. When our office refers out for procedures the front desk helps schedule those patients and coordinate their appointments.

The front desk checks-in patients, and they take temperatures of everyone who arrives in the office. The front desk also checks-out the patients when their appointments are over and schedules the next visit.

Now let's get to know the individual people that make up our Front Desk Team.


Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Anne Marie

Team member since 1988. Anne Marie primarily works at out Dupont Road location and loves having interaction with the patients and parents.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becca

Team member since 2015. When Becca was hired she was simultaneously trained in the clinic and at the front desk, so you will see Becca working in both areas. Becca works front desk at both our Warsaw and Dupont Road locations.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Bev

Team member since 1997. Bev started her career with OSS as a clinic tech, but has since transitioned into a front desk role primarily at our Warsaw office. Her favorite thing about working at OSS is connecting with our patients and parents and having the opportunity to watch them transform with more confidence and an improved smile.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristine

Team member since 2019. Kristine worked at our office from 2013-2017 as a clinic tech. She took a couple years off to be a stay at home mom and then returned to our office in 2019 as part of the front desk on Fridays. Kristine also has the task of being our HIPAA aficionado; which happens to be her favorite part of her job! She says it has been interesting to see all of the policies and procedures that need to be in place for an office to be HIPAA compliant. She also loves working on Fridays with the Friday crew and helping catch up on projects, paperwork or recalls.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lindsey

Team member since 2006. Lindsey started her career at OSS as a clinic tech, but has transitioned primarily to working at the front desk. She still keeps her clinic skills in tact by doing emergency appointments at our Dupont Road location. Her favorite task as a front desk team member is scheduling upcoming appointments.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lisa

Team member since 1995. [FUN FACT: Lisa worked as a member of the front desk team from 1989-1991 and then returned in 1995.] Lisa works  as a member of the front desk team at both of our locations. Lisa also has the unofficial title of "social chairman", so it's easy to guess that her favorite part of her job is chatting and getting to know our patients and their families and having the pleasure of building genuine friendships with them

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

MaeKenzie

Team member since 2021. MaeKenzie just recently joined our team in May 2021. You will see her at both our Dupont Road and Warsaw locations. She said the favorite part of her job is greeting patients and the relationships she is building with our team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Susan

Team member since 2018. Susan primarily works at our Dupont Road location. You will see Susan's face later on in the week; as she is also a member of our Treatment Coordinator Team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha

Team member since 1991. Talisha primarily works at our Dupont Road location, but if you've ever popped into the Warsaw office on a Wednesday then you likely have seen her there as well. Talisha said her favorite part about working at the front desk is seeing how excited the kiddos are to show her what color they picked when they first get their braces on. You'll see Talisha's photo at least 2 more times this month because she is one of our team members who wears many, many hats!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Tami

Team member since 1981, Yes, you read that correctly! Tami will be celebrating 40 YEARS with OSS this year! Tami works at both of our locations regularly so you've likely had the pleasure of meeting her. Tami does a little bit of everything in the office, so you're sure to see her face again in future posts this month!


One of the most important roles of our Front Desk Team is being warm and welcoming to each person who enters the building. They are sure to greet you with a smile and are happy to make you a cup of coffee or tea or grab you a bottle of water.

May 2021 Facebook Giveaway

May 17th, 2021

We have a giveaway happening now on our Facebook page to help you get ready for a day at the beach or pool! Head over to our Facebook page and guess the weight of this beach bag and contents to win the enter bundle.

Orthodontic Specialty Services | Dr. Aron Dellinger

Complete list of items included in this giveaway:

  • (1) Beach Bag
  • (1) Beach Towel
  • (1) Inflatable Intertube
  • (4) Water Bomb Balls
  • (2) Aerosol Sunscreen
  • (1) Dellinger Zipper Pouch
  • (1) Dellinger Water Bottle
  • (1) Package Goldfish Crackers
  • (1) 10 Pack of Capri Sun
  • (1) Package Twizzlers
  • (1) Chapstick
  • (1) Toothbrush
  • (1) Mini Crest Toothpaste
  • (1) Container of Floss
  • (1) Pen
  • (2) Pencils

This contest runs from May 17,2021 - May 21, 2021. Remember you need to go to our Facebook page to enter this fun summer giveaway! Good Luck!

20 Questions with Bev!

May 8th, 2021

We had 3 birthdays in the office this week, so it's time for another round of 20 Questions. This time it's Bev's turn!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. Favorite Childhood Memory?

Camping in a pop-up camper with my family all over the eastern United States. A couple of my favorite places were the Smoky Mountains and Lake Cumberland.

2. What is your dream vacation?

Sleeping in an overwater bungalow in Fiji or Bora Bora.

3. If you could only eat one meal for the rest of your life, what would it be?

Ohhhh...that is a hard decision...either tacos or pepperoni pizza!

4. Favorite restaurant?

Noa Noa in Warsaw: The grilled Mahi Mahi with pineapple rice is my favorite and their Key lime Pie is to die for!

5. Favorite movie?

Pretty Woman. What's better than a classic rom-com?

6. Favorite book?

Anything by Nicholas Sparks.

7. Biggest pet peeve?

People who constantly complain. UGH!

8. As a child, what did you think you wanted to be when you grew up?

I think either a nurse or a teacher.

9. Beach or mountains?

Beach for sure! I must visit a beach every year! Myrtle Beach is our favorite. It has a nice wide beach, lots of shells and it's easy to walk or bike. I have been going there every year since I was 16 years old! That is A LOT of years!

10. Which celebrity would you love to have over for dinner and why?

Matthew McConaughey. He is easy on the eyes and I love to hear him talk.

11. If you could donate $1,000,000 to the charity of your choice what would it be?

Definitely cancer research. I have known too many people that have been affected by this disease.

12. What is your proudest accomplishment?

I would have to say my children! I think they are pretty great. My son lives in the Warsaw area and my daughter lives in Virginia Beach. (You can probably guess with my love of beaches, I love going to visit her!)

13. What song would you say sums you up?

It is Well with My Soul.

14. What hobby makes you the happiest?

I love to grow flowers. All kinds; all colors. They just make me so happy.

15. If you had 3 wishes, what would you wish for?

1.) My idea of perfect weather - 80 degrees and sunny during the day. Followed by a light rain at night to keep everything green and growing. 2.) Good health for my family and friends. 3.) Peace on Earth would be wonderful!! .

16. Dogs or cats?

Dogs; we have 2.

17. What's your most hated chore?

I hate, hate, hate to unload the dishwasher.

18. Do you have any phobias?

Worms, yuck! They creep me out! One of our clinic techs will save the worms she walks past on the sidewalk when it rains. You will not find me out there helping her! HA!

19. If you could have a super power, what would it be?

I would love to be able to fly. Just think how quick and convenient that would be when traveling; no airport security or airline delays!

20. What is your favorite snack/treat?

I love DeBrand's Dark Chocolate Truffles; they are my “guilty pleasure”. I have been known to hide them at my house so I don’t have to share!


Happy, HAPPY BIRTHDAY, Bev! We hope you have a wonderful day!

20 Questions with Whendy

May 6th, 2021

Whendy celebrated her birthday this week, so it's her turn in the hot seat!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What is your favorite childhood memory?

Riding dirt bikes with my brothers on the trails in the woods behind our house. I was such a tomboy growing up. I wanted to do everything they did and nothing was going to hold me back.

2. What is your dream vacation?

Traveling to Australia. My husband’s brother and wife moved over there a few years ago and the pictures they send us are just amazing. It’s definitely on my bucket list.

3. if you could only eat one meal for the rest of your life, what would it be?

Any kind of seafood.

4. What is your favorite restaurant?

Red Lobster. I told you I love seafood! HA!

5. What is your favorite movie?

Office Space. It makes me laugh out loud every time I watch it.

6. What is your favorite book?

I haven’t read a good book in a long time, but when I do read I like a good love story.

7. What is your biggest pet peeve?

People not putting things back where they got them.

8. As a child, what did you think you wanted to be when you grew up?

A veterinarian. I've always had a strong love for animals.

9. Beach or Mountains?

Beach for sure.

10. Which celebrity would you love to have over for dinner and why?

Keanu Reeves, because he’s such a good guy.  He's always giving back and not needing recognition for doing so.

11.  If you could donate $1,000,000 to the charity of your choice what would it be?

St. Jude’s and Hope For Animals.

12. What is your proudest accomplishment?

Being the first in my family to go to college.

13. What song would you say sums you up?  

Landslide by Fleetwood Mac.

14. What hobby makes you the happiest?

Gardening, cooking, and taking care of my house plants.

15. If you had 3 wishes, what would you wish for? 

Health, wealth and happiness.

16. Dogs or cats? 

I am a dog mom. I have three dogs right now (Gretel, Gemma and Lucy), and I would adopt more if I could afford it. The unconditional love they give me on a daily basis is priceless.

17. What's your most hated chore?

Dusting. Where does it all come from and how does it come back so quickly?!

18. Do you have any phobias? 

Heights and small places both get my heart racing!

19. If you could have a super power, what would it be?

To fly like a bird. (editorial comment:  Wait a minute, didn’t you say you’re afraid of heights???)

20. What is your favorite snack/treat?

Popcorn.


We wish you the happiest of birthdays, Whendy!

20 Questions with Anne Marie

May 4th, 2021

It's Anne Marie's birthday, so it's her turn to answer 20 Questions!!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What is your favorite childhood memory?

Putting up the Christmas tree and nativity set each December. I loved taking the ornaments out of the boxes and reminiscing every year.

2. What is your dream vacation?

Can I have two? I would love to go on an Alaskan cruise and I would also love to visit all the National Parks.

3. If you could only eat one meal for the rest of your life, what would it be?

Any type of Mexican food - tacos, nachos, burritos, etc. etc. etc!

4. Favorite restaurant?

Cork and Cleaver or Granite City.

5. Favorite movie?

Father of the Bride.

6. Favorite book?

Firefly Lane by Kristin Hannah.

7. Biggest pet peeve?

Rudeness.

8. As a child, what did you think you wanted to be when you grew up?

A mom.

9. Beach or mountains?

Mountains.

10. Which celebrity would you love to have over for dinner and why?

Really, no one!!

11. If you could donate $1,000,000 to the charity of your choice what would it be?

Maybe a charity that trains shelter dogs to be comfort dogs for those with PTSD.

12. What is your proudest accomplishment?

Being a mom. It really was what I wanted most growing up! I have four great kids; 3 girls and 1 boy. Their ages range from 30 to 15.

13. What song would you say sums you up?

Any song that talks about being blessed would sum me up!

14. What hobby makes you the happiest?

I love to read! One week I could read about WWII and then the next week, I could be reading about vampires! LOL! The only type of books I don't enjoy are creepy, scary books. (editorial comment: Seriously, you don’t think that vampires are creepy or scary???)

15. If you had 3 wishes, what would you wish for?

1). World peace 2). Owning a vacation house in the mountains. 3). Being able to eat or drink anything I want and not gain weight + stay healthy.

16. Dogs or cats?

Dogs all the way!! Currently we have one dog, Sully. He's 5 years old and just a love bug! We also have 2 granddogs; Cash is 3 years old and Murphy is 1.

17. What's your most hated chore?

Unloading the dishwasher.

18. Do you have any phobias?

Bugs - all types and all kinds! YUCK! I'm also very claustrophobic.

19. If you could have a super power, what would it be?

Communicating with animals. (Can you tell I'm an animal lover?!)

20. What is your favorite snack/treat?

Anything sweet! I'm not picky when it comes to desserts and candy, but I do not like cheesecake!


Thank you so much, Anne Marie, for taking the time to answer these questions! We hope you have a VERY happy birthday!

20 Questions with Becky

April 21st, 2021

It's Becky's birthday! If you've been following along with our new blog series, then you know it's her turn to answer 20 questions!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. Favorite Childhood Memory?

I had so much fun running around my grandparents' farm in Michigan with my three cousins and my two brothers (I was the only girl). We would wonder through all the barns jumping from the bales of hay and pretending that we were driving the tractors. We would walk the lanes between the fields to where the cows were grazing and help my grandpa, dad and uncles call the cows in at the end of the day to be milked.

2. What is your dream vacation?

Melbourne Australia (I don't want to travel anywhere that I would have to learn a new language). The countryside is beautiful and the coast is gorgeous. There is so much to do with markets, music venues, food and site seeing. Plus, I love their accent.

3. If you could only eat one meal for the rest of your life, what would it be?

Lobster and mashed potatoes!

4. Favorite restaurant?

Anywhere that serves good seafood.

5. Favorite movie?

"Legends of the Fall". It has everything: wartime, the older days in the west, a love story, family, betrayal, and of course Brad Pitt when he was young. He is so hunky!

6. Favorite book?

I don't have a favorite. I like to read romantic fiction, but I haven't read a book in quite some time. My go-to authors are Danielle Steel and Nora Roberts. I also like biographies.

7. Biggest pet peeve?

Irresponsible people! I can't stand it!

8. As a child, what did you think you wanted to be when you grew up?

I wanted to be a nurse. My aunt was a nurse and I thought she was so cool.

9. Beach or mountains?

100% beach. I love the water; whether it is a lake or an ocean. My husband and I lived by the coast in Texas when my boys were little. We were at the beach every weekend with our friends riding our 4 wheelers in the dunes or along the shore.

10. Which celebrity would you love to have over for dinner and why?

Oh, I really don't know. I would rather go to their house so I could see how elaborate they live.

11. If you could donate $1,000,000 to the charity of your choice what would it be?

(I have a few I would donate to, because they are the ones that have affected my loved ones.) Organizations that help with Muscular Sclerosis, cancer, and Alzheimer's Disease.

12. What is your proudest accomplishment?

My sons! Just to know I had a hand in helping them become the men they are today. I am so proud of them!

13. What song would you say sums you up?

Be Kind by Zak Abe.

14. What hobby makes you the happiest?

Flower gardening and hiking/strolling the trails in state parks.

15. If you had 3 wishes, what would you wish for?

To heal everyone, peace, and lots of money.

16. Dogs or cats?

Dogs. Right now I have what I call my granddogs; Max is a blonde Cocker Spaniel and Oakley is a Golden Retriever.

17. What's your most hated chore?

House work- it never ends!

18. Do you have any phobias?

I don't like it when I can't see. My husband took me scuba diving in Lake James. When I got down to where I could no longer see my hand in front of my face, I tapped him and motioned UP!!! I did not like the darkness! I think I was really afraid that I couldn't see what might touch me.

19. If you could have a super power, what would it be?

Flying. BUT if I could have the magical powers of Samantha from the TV show "Bewitched" I would choose that one - twitch my nose and change anything for the better.

20. What is your favorite snack/treat?

My snack is chips and salsa, but my treat would be the carrot cake at Ruth Chris Steakhouse. Yummy!!!!!!!!!!


Thank you so much for sharing your answers with all of us, Becky! We hope that you have a very special birthday!

April 2021 Coronavirus Update

April 6th, 2021

In response to Governor Holcomb’s mask advisory effective April 6, 2021:

1. Our team will not be required to wear a mask when they are behind the plexiglass shields at the front desk.

2. Any person in the clinical area will be required to wear a mask, except for patients seated in an exam chair. Keep in mind that there can be 6 to 8 patients in our clinic at any one time with their mouth open. We will continue to do all that we can to protect them.

3. If you chose to be seated in our reception area, wearing a mask will be optional. We realize that some of you have received the vaccine, have antibodies, or have conditions that make wearing a mask difficult. We will respect your decision to wear or not to wear a mask. If you chose to wear a mask, we will do our best to reciprocate in kind when speaking to you within a reasonable distance.

4. We will not be returning the reception area to its prior seating capacity, so for your comfort, it will be best if you limit the number of family members in the office. Parents will be invited to the clinic per the protocols below, siblings should be supervised and remain in the reception area or your vehicle.

5. We ask that you contact us prior to any appointments, if the patient or any family member has COVID symptoms or has tested positive within the last 2 weeks.

6. You can send the patient into the office when you arrive; you no longer need to wait for a text message from our office.

7. We will take temperatures at the front desk for all patients and anyone remaining inside the building. We will also ask you to use hand sanitizer.

8. We will continue to follow the appointment protocols that were put in place last year.

- During most 20 to 30 minute check or repair appointments, parents will not be invited to the clinic.

-During 30 to 80 minute appointments that do not involve local anesthetic, parents will be invited to the chair only when the doctor is present. During the remainder of the appointment, the parents can remain in the reception area or vehicle.

-Procedures involving local anesthetic (i.e. extractions of primary teeth, lasers, temporary anchorage device placements, etc.) For parents, your presence chairside during these appointments should be dictated by individual patient needs, considering all levels of anxiety, patient age and maturity. We have found that some highly anxious patients do best in the absence of parents. We have also noticed that some feel grounded and secure when a parent is present. We will guide you on what we feel is best.

-Many of the appointments involving local anesthetic dovetail with a shorter procedure. Instructions will be given at the completion of the first portion of the appointment. It is encouraged that after instructions are given, the parent return to the car or to the reception area to wait for the completion of the remainder of the appointment.

We thank you for your partnership with us over the past year and into the future as we work to keep your family and our team safe and healthy.

20 Questions with Kelly

March 25th, 2021

We've started a new series on our blog where we highlight each team member on their birthday and have them answer 20 questions.

Today it's Kelly's turn!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team


1. What's your favorite childhood memory?

Loading up in the van with my family and going on vacation. It didn’t matter where we were going...I just loved being together and the anticipation of the fun I knew was coming.

2. What is your dream vacation?

A vacation to Europe. I would want to see as much as possible, so I wouldn’t want any time constraints. Just to travel around until my heart was content.

3. If you could only eat one meal for the rest of your life, what would it be?

Burger and fries.

4. Favorite restaurant?

Outback. Alice Springs Chicken and a sweet potato is my usual order.

5. Favorite movie?

I’m more of a TV watcher & don’t watch a lot of movies. So, I don’t know if I have a favorite movie, but my favorite movie genres are Thriller, Comedy and Documentary.

6. Favorite book?

Anything written by Riley Sager.

7. Biggest pet peeve?

People stopping by my house unannounced. I won’t answer the door. HA!

8. As a child, what did you think you wanted to be when you grew up?

A teacher or a nurse. I actually started college with my major in nursing, but realized early on it wasn’t for me.

9. Beach or mountains?

Beach.

10. Which celebrity would you love to have over for dinner and why?

I don’t know if I would! This just sounds incredibly stressful and like an uncomfortable evening. I’m an introvert if you can’t tell!

11. If you could donate $1,000,000 to the charity of your choice what would it be?

My son was born very premature, so I would love to donate to an organization that helps with research, care for premature babies, and parental support.

12. What is your proudest accomplishment?

It’s cliché, but becoming a mom.

13. What song would you say sums you up?

I don’t think I have one. I have favorite songs and a playlist on my phone, but I can’t think of one that sums me up. In the past few years, I’ve become more of a podcast listener (crafty podcasts and murder/mystery podcasts).

14. What hobby makes you the happiest?

I’m an avid scrapbooker and try to do something scrapbook related at least 5 days a week (whether it’s editing/printing photos, working on YouTube videos, watching crafty YouTube videos, shopping for crafting supplies, scrolling IG-my feed is basically all scrapbooking related, organizing my craft room or actually scrapbooking!)

15. If you had 3 wishes, what would you wish for?

Health for my family & friends, happiness and a stress-free life.

16. Dogs or cats?

BOTH! We have 3 of each!

17. What's your most hated chore?

Can't they all be hated? HA! Putting away laundry. I don't mind the sorting, loading the washer, switching to the dryer or folding...but I HATE putting it away.

18. Do you have any phobias?

Heights. I’m not afraid to fly, but I’m afraid of rooftops, etc. Any time there is a real risk of falling or being so high that it creates dysphoria (skyscrapers, etc).

19. If you could have a super power, what would it be?

Time travel.

20. What is your favorite snack/treat?

If I could only pick one it would have to be popcorn, but I love chips & salsa + homemade guacamole.


Thanks for sharing, Kelly. We hope you have a great birthday!

20 Questions with Alaina

March 17th, 2021

We thought it would be fun to start a new series on our blog highlighting our team members on their birthday. We're asking each team member to answer 20 questions to help you get to know them better.

First up is Alaina!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

1. Favorite childhood memory?

Playing with my cousins at my grandma's house every Sunday after dinner.

2. What's your dream vacation?

I would love to go to Ireland! My husband and I are both of Irish decent, and you may have noticed that my birthday is on St. Patrick's Day!

3. If you could only eat one meal for the rest of your life, what would it be?

Steak and potatoes.

4. Favorite restaurant?

Red Robin. I always get a burger and steak fries with campfire sauce. The campfire sauce is AMAZING.

5. Favorite movie?

How To Lose a Guy in 10 Days.

6. Favorite book?

The Nightingale by Kristin Hannah

7. Biggest pet peeve?

When people move my things out of place!

8. As a child, what did you think you wanted to be when you grew up?

A Nurse or Anesthesiologist.

9. Beach or mountains?

Mountains to ski! Since 2013, my husband and I try to go skiing for one weekend every year. Last year we went to Colorado for a week in February and it was amazing!

10. Which celebrity would you love to have over for dinner and why?

Matthew McConaughey so I can listen to him say “Alright, alright, alright” all evening. HAHA!

11. If you could donate $1,000,000 to the charity of your choice what would it be?

No Kid Hungry.

12. What is your proudest accomplishment?

Graduating college and working at a place I love.

13. What song would you say sums you up?

"Fully Known" by Tauren Wells

14. What hobby makes you the happiest?

Reading. I probably read 2 books a month from the library...mostly fiction, mystery and/or drama.

15. If you had 3 wishes, what would you wish for?

-Traveling would be free.
-Not being able to get sick.
-Not being able to get sunburnt!

16. Dogs or cats?

Cats! My husband and I have a very sweet/ornery cat, Stella. We love her!

17. What's your most hated chore?

Washing the dishes.

18. Do you have any phobias?

Nope.

19. If you could have a super power, what would it be?

To be invisible.

20. What is your favorite snack/treat?

Chocolate!


Thank you for sharing, Alaina! We hope you have a very happy birthday!

Celebrating Kristine!

November 18th, 2020

You may remember our blog post series last year where we celebrated each team member on their OSS anniversary. Kristine is celebrating her first anniversary with OSS this month, and we couldn't leave her out...so we are bringing back the series to celebrate her!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristine was actually a part of our clinic team from 2013 to 2017. During those years, she got married and started a family. After her second child was born, she decided to stay at home with her two littles. In 2019, she was ready to rejoin our team.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

She currently works at the front desk on Fridays at our Dupont Road location. She also has the time consuming and painstakingly detailed job of staying up-to-date on the ins and outs of HIPAA. [Fun Fact: we actually have 5 team members, including Kristine, that have take a sabbatical during their career with OSS.]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristine lives in Ohio, is a busy wife and mom of three young kids (ages range from 5 years to 7 months old). One of Kristine's biggest hobbies is taking photos. She says she is not a professional photographer by any means, but she takes "a ton of photos" of her family and she proudly displays them around her home. Reliving the memories through photographs is she something she greatly enjoys. Kristine also freely admits she has an "unhealthy obsession" with Kohl's, and she spends EVERY SINGLE Kohl's Cash she gets.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristine is hilarious and her laugh is contagious. We're so grateful that she has rejoined our team and we appreciate all of her hard work. Biggest congrats, Kristine, on celebrating another year with OSS!

Travel to Spain

October 15th, 2020

One my favorite things about being an orthodontist is the various opportunities for continuing education. Continuing education insures that my professional skills are up to date and keeps me constantly learning and growing. There are several local, regional, national and international professional groups that I am affiliated with, and these groups offer a variety of educational opportunities throughout the year.

I regularly attend monthly meetings of a local dental society in Warsaw, Indiana. I also attend the annual meetings of the Great Lakes Association of Orthodontists [GLAO] and the American Association of Orthodontists [AAO]. These meetings move around the US from year to year and provide an opportunity to meet and study with orthodontists all over the country. I also attend meetings of the World Federation of Orthodontists [WFO] and once every five years there is an International Orthodontic Congress. This year's International Congress was scheduled to be held in Yokohama Japan, but it was canceled due to COVID-19.

I have great relationships with several orthodontic manufacturers with worldwide distribution and they often have meetings outside the US. Forestadent is an international company that manufactures our braces and many of our wires. Each year Forestadent holds a symposium, and the location of that meeting moves all around the world. The 2019 symposium was held in Malaga, Spain.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Malaga is located in an area of Spain called Andalucia, specifically a long stretch of shoreline called the Costa Del Sol. This area lies along the southwestern coast of Spain and is just a few short miles above the northern tip of Africa. Morocco is only a 30 minute ferry ride from Port Tarifa, Spain, so it is very easy to travel from the Costa Del Sol area to North Africa and back for a day trip. My wife, Robin, and I were blessed to be able to attend last year’s Forestadent Symposium and had a great time touring Spain and North Africa.

We arrived in Malaga three days before the Forestadent Symposium, so there would be time for us to go sight-seeing, and take in the beauty of the Costa Del Sol.

DAY ONE: we did a hike called the Caminito Del Rey  (translated the King’s Little Path). This hike was formerly known as the world's deadliest path. It has recently been made safe for tourists and provides some of the loveliest vistas we’ve ever experienced.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

DAY TWO: we took a day trip to Tangier, Morocco. We took a bus from Malaga to Port Tarifa and along the way we got a glimpse of the Rock of Gibralter! Then we ferried over from Tarifa to Tangier and explored the ancient North African city. We saw a place called Hercules Cave.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

We rode camels along the beach.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

We walked through the Kasbah market place in the ancient “medina” area of the city.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

We had lunch in a local restaurant, and we were even entertained by a snake charmer. The snake charmer is an interesting story! We were enjoying lunch and the next thing we knew a basket was set down next to Robin. When the lid came off we quickly realized a LARGE snake was inside and Robin literally jumped out of her seat! It is an experience we will not forget!

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

DAY THREE: We stayed in Malaga and explored the lovely city. There is an ancient fortress, and a Moorish castle atop the cliffs of the beautiful coastal city. We climbed on the walls of the fortress and explored the rooms and gardens of the Alcazaba Castle.  These two ancient (10th to 15th century) structures overlook the coast and the beauty of Malaga below.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

The rest of the trip I spent in lectures and attending the evening dinners and events that Forestadent had planned for the attendees. There were excellent programs of research and clinical technique presented by some of the most famous researchers and clinicians in the world. New technologies and the use of 3D imaging and printing were the major focus of last year’s program.

Robin and other spouses of symposium attendees continued to shuttle back and forth from the hotel each day exploring southern Spain. They took a day trip to the Alhambra, one of the world’s most beautiful Moorish Palaces.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

The next day they traveled to the beautiful city of Ronda. Ronda is situated around a mountainous gorge and has views and gardens that are breathtaking.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

There is a bridge that connects the two sides of the El Tajo Gorge and can be walked easily. This city is one of the most visited sights in all of Andelusia.

Traveling to Spain | Orthodontic Specialty Services | Dr. Aron Dellinger

These memories of the people of Spain, the Andelusian food and culture, and time spent learning and growing with friends will always hold a special place in our hearts!

Continuing to Keep Our Patients, Parents, and Our Team Safe

October 9th, 2020

In response to the COVID-19 pandemic and official guidelines, it became necessary for us to implement a number of more time-consuming protocols including additional health questionnaires, temperature screening, increased sanitation of the facilities, social distancing, and a limit to the number of people in the office, just to name a few. This necessitated that we evaluate our previous practice of inviting parents into the clinic for every orthodontic appointment. We thoroughly enjoy building relationships with the entire family and are happy to be at a point where we are able to loosen some of our restrictions. We will be adding additional seating in our waiting areas (the coffee and games will remain out of service) and implementing the following guidelines for when parents will be invited into the clinic. For the safety of you and our team and the efficiency of our clinic, we ask that you please respect these requests and recommendations on when and how your presence can provide the best quality outcome, the most efficient utilization of time, and for us to keep sanitation protocols in place.


Appointment Type “A”

20 to 30 minute appointments

No parent will need to join the patient in the clinic; a clinic tech will come to the parking lot or reception area or call you to communicate pertinent information at the end of the appointment. For our adult patients, we ask that you leave other family members at home or under supervision in the reception area or parking lot.


Appointment Type “B”

30 to 80 minute appointments

Depending upon the type of appointment, for parents, you will be invited to join your child in the clinic at either the start or at the end of the appointment to receive instructions and details of upcoming appointments. For the bulk of the appointment, you can remain in your car or the reception area to relax.


With only the patient in the clinic during types A and B, it will accelerate the clinical process and doctor and technician efficiency. It will help us to maintain an on-time schedule and shorten appointment times. As a parent, it will shorten your time in the office and in some cases; you will be able to run other errands while your child is in the office.


Appointment Type “C”

Procedures involving local anesthetic (i.e. extractions of primary teeth, lasers, temporary anchorage device placements, etc.)

For parents, your presence chairside during these appointments should be dictated by individual patient needs, considering all levels of anxiety, patient age and maturity. We have found that some highly anxious patients do best in the absence of parents. We have also noticed that some feel grounded and secure when a parent is present. We will guide you on what we feel is best.

Many type C appointments dovetail with a type A or B appointment. Instructions will be given at the completion of the C portion. It is encouraged that after instructions are given, the parent return to the car or to the reception area to wait for the completion of the type A or B portion of the appointment.


Based on the recommended protocol for our practice, it is best for the entire family, other patients and our team that the number of persons in the clinic is minimized. If at all possible, siblings and children of adult patients should not be present during any part of an appointment.

The front desk and/or clinic techs will inform you of the appointment type and your recommended involvement at each visit. We will never deny you the right and obligation as a parent to be present during any portion of the orthodontic process. However, we do ask again that you respect our recommendations on when and how your presence can provide the best quality outcome, the most efficient utilization of time, and the safety precautions to keep everyone healthy. These measures are tailored to current circumstances and could be modified as health risk and state regulations continue to change.

Thank You, Dr. Aron Dellinger and the OSS Team

You're Never Too Old for Braces PART II

October 1st, 2020

I’ve said it before and I’ll say it again…you are never too old for braces!

In my last post, I explained why I decided to get braces at a point in my life when I should be making decisions about retirement. Since I never had orthodontic treatment as a teenager, I really had no idea of what I would experience as a patient. I want to share my “start appointment” observations with you in this post.

Orthodontic Specialty Services - Dr. Aron Dellinger Adult Orthodontics

Orthodontic Specialty Services - Dr. Aron Dellinger Adult Orthodontics

If you had braces more than 5 years ago, you will recall that the first step in treatment was to take start models or in other words “impressions”. Impressions involve arch-shaped trays of “goop” that form around your teeth and must remain in place for a minute or two. If you’re a gagger, these impressions can be difficult and to be honest, the thought of taking impressions probably kept me from having braces earlier. Fortunately, in the age of technology, we have the ability to take scans of your teeth with an intra-oral camera to create a digital model for the start records. Yah-rah! I didn’t need impressions!!!

Once my scan was completed, I had separators placed between my molars. I have several dental crowns and orthodontic brackets don’t adhere well to crowns; as a result those teeth needed to be banded (see picture below). The separators are very small elastic loops that are put in place for 1 to 2 weeks to create the room for the metal bands. I had a total of 8 separators and immediately could feel the pressure between my molars. Shortly after my separators were put in place, I went out for lunch. I had an ortho-compliant lunch of a hamburger and salad; but the grinding action of the molars caused one of my separators to break. Over the next several days, I broke several more and learned the importance of soft foods and chewing with my front teeth while I had the separators.

Within the next week, there was enough space in between my molars to place those bands. For a proper fit, you need the smallest band possible that will still slide down over the molars, so it’s a process of trial and error. The process also includes patient participation to help bite the bands into place. Once the clinic tech has determined the best fitting band and you’ve “bit” it into place, they have to remove the band in order to apply adhesive and then you bite it into place again. At the same appointment, orthodontic brackets were placed on my other teeth (clear ones on the top and metal on the bottom) and I got 2 wires in my upper brackets and just 1 wire in the lower. As soon as several teeth in the lower arch start moving into place, I’ll be able to get a second wire there as well.

There’s some icky tastes involved in this process and an extended period with your mouth held open, but I was surprised to say “no pain.” Even though there was “no pain”, there was some discomfort when I ate and an immediate need to change my food preferences. Soft foods…pulled pork, mashed cauliflower, and smoothies became regulars on my menu. It was difficult to grind with my molars; don’t even think about trying pork chops or steak. I’m glad to say that in less than a week the discomfort subsided and I was able to return some “harder” foods to my diet, especially if they were cut in small pieces.

With my braces in place, I started to document my progress on a daily basis. (If someone were to find my phone and look at the pictures, they’d surely wonder) It’s kind of like starting a diet and you step on the scales every day hoping to see 10 pounds melt away; I’ve learned that the small changes are more visible when you look at them on a weekly basis. Let me just say, my teeth are moving!!!

In my next post, I’ll share some of the tips and tricks that I’ve learned very quickly. Just remember, you’re never too old to have the genuine smile you’ve always dreamed about. Contact our office to start your journey.

You're Never Too Old for Braces

August 19th, 2020

I was overjoyed to have straight teeth as a teen and to never need orthodontics. Then during my first year of college, my lower central teeth started to overlap slightly. I easily hid those crooked teeth behind my lip for 40 years and only my hygienist knew my secret.

Orthodontic Specialty Services - Dr. Aron Dellinger

About 2 years ago, I noticed that my lower teeth were starting to shift more. I commented about it within the office and someone told me that is was an “age” thing.  “Great!  Just one more reminder that I’m growing old. Even though I’ve worked with Dr. Aron for almost 14 years, I’d never seriously considered fixing my 2 lower teeth until it started to look like a traffic jam and they became extremely difficult to keep clean.

Orthodontic Specialty Services - Dr. Aron Dellinger Adult Orthodontics

I decided that “if” I was going to have braces, I was going to do it right. I had an old filling that my dental office had wanted to restore for some time, but the time was never right for me. So….it was time to take care of that tooth. I was able to get it restored prior to the COVID shutdown and then waited for my semi-annual cleaning appointment. At that appointment, the dentist looked at my lower central teeth and sarcastically asked if I knew a good orthodontist. Hmmm….

Orthodontic Specialty Services - Dr. Aron Dellinger Adult Orthodontics

I jumped in with both feet. Within 2 weeks of the cleaning, I had photos and x-rays, met with Dr. Aron for my treatment plan, and got upper and lower braces (I’ll go into more detail on that process in my next post). I have to admit that when I stood-up from the clinic chair and ran my tongue over my teeth, I questioned, “What have I done?”  Oh well, I’m not turning-back now.

Orthodontic Specialty Services - Dr. Aron Dellinger Adult Orthodontics

Here’s the best thing that’s happened in the first week of having braces: I don’t feel the need to snack anymore. If you snack, then you brush your teeth and I don’t need to brush my teeth several more times a day….5 times a day is enough for me. I’ve actually lost a few pounds from not snacking; if I can “kill 2 birds with 1 stone” (straight teeth and lose some weight) that will be even better.

If you’ve ever considered having braces, there’s no better time than now! Contact our office and we can have you on your journey to a “Genuine Smile” within the next few weeks.

Celebrating Kelly!

August 5th, 2020

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Last August, we started sharing OSS anniversaries and allowed you to learn more about most of our amazing team. We saved the most difficult for last: Kelly celebrated her 16th anniversary earlier this summer. Kelly’s celebration is the most “difficult” because she is our social media coordinator and the one who always writes these blog posts. She has a gift when it comes to social media, so there are big shoes to fill when writing a post about her.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly started her career with OSS as a clinic tech and volunteered with the Kids First Cleft Palate team. She has a huge heart for our cleft patients and they love her in return. You will most often see her in the clinic at our Warsaw office, since it’s only a 45 minute drive from her home. Several years ago we asked Kelly to fill-in as our social media coordinator while a team member was on maternity leave and she has never looked back. Kelly is responsible for our all of our social media posts (Facebook, Instagram, etc.), maintaining our website (including 2 major overhauls), writing and/or editing blog posts, prompting Dr. Aron to write posts, and much, much more. She puts her creative talents to use as part of our marketing team and you will often hear, “Hey Kelly, can you make a sign for us?  By the way, we need it tomorrow!”

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly is a wife, a mother to a 12 year-old miracle, a dog mom to 2 sibling rescues and a cat mom to 3. Her son was born at 26 weeks and weighed less than 2 pounds; if you were to see him today, you’d never have any clue. Her husband’s family owns a restaurant and you just might see Kelly working in the kitchen on Fridays. If you love fish, you need to ask for her recommendation.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly’s true second career is scrapbooking….only it’s not a normal person’s scrapbooking. It’s creating YouTube videos and blog posts about her techniques (she has over 1500 followers on her YouTube channel), being selected to serve on multiple design teams, participating in scrapbooking blog hops, and creating the most beautiful pages you can imagine. I don’t know how she fits it into her day when she drives for 90 minutes, is at the office for 9 ½ hours, takes care of her husband, son and furry family members and loves on her nearby family.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kelly is a “go to” team member; she takes morning huddle notes to communicate daily updates via email to the entire team. She is conscientious regarding how information is shared with our team and truly makes sure that our #1 team principle (communication) is always on point. She is compassionate from the top of her head to the tips of her toes and has an infectious laugh. We are blessed beyond measure to have her on our team. Thanks Kelly! Here’s to 16 more years….

Back to School Contest

July 30th, 2020

It's hard to believe that summer is almost over, but we've got your covered when it comes to purchasing your back to school supplies! We have a contest happening on our Facebook Page giving away this entire bundle.

Orthodontic Specialty Services - Dr. Aron Dellinger - Facebook Contest

All you have to do is head to our Facebook Page and guess the weight of all the items pictured above (+ $25 Kohl's Gift Card). The person closest to the correct weight wins the entire bundle.

Complete List of Items:

• 1 Adidas Bookbag
• 1 Box of 12 Colored Pencils
• 8 Glue Sticks
• 5 Dry Erase Markers
• 1 Box of 10 Crayola Markers
• 1 Pencil Box
• 1 Water Bottle
• 1 bottle of Elmer's Glue
• 1 Travel Kleenex
• 1 Eraser
• 1 Chapstick
• 1 Box of 24 Crayola Crayons
• 1 Pack of 100 Index Cards
• 1 Mask
• 1 Lanyard
• 2 Pencil Pouches
• 1 Composition Notebook
• 1 Spiral Notebook
• 1 Pack of 150 Loose Leaf Paper
• 1 Pencil Sharpener
• 103 #2 Pencils
• 5 Ink Pens
• 2 Travel Hand Sanitizers
• 1 Toothbrush + 1 Travel Toothpaste
• 4 Highlighters
• 12 Mechanical Pencils
• $25 Kohl's Gift Card (not photographed)

This contest is happening from July 31, 2020 (7:00 AM)- August 4, 2020 (11:59 PM). All of the details on how to enter and how to claim the prize is located on our Facebook Page.

Celebrating Paula!

July 22nd, 2020

Paula recently celebrated 15 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've never visited our Dupont Road location then you may have never had the pleasure of meeting Paula. Paula joined our team in 2005 and is part of our financial team as well as handling many of our “secretarial” (isn’t that an outdated term)  duties.  She is one of our main contacts with insurance companies; she verifies benefits and follows-up on outstanding claims.  She also processes a majority of our outgoing correspondence.  For many years, she was Dr. Gene’s right-hand and he greatly appreciated her compassionate attention to his outside appointments, travel arrangements and dinner reservations.

Paula was raised in Fort Wayne, except for the three years she lived in Chicago as a young child. She started working at the age of 15 in a downtown Fort Wayne restaurant, Hobby House. She said most of us have probably never heard of it, but she's sure you know someone else who worked there...Dave Thomas - the founder of the Wendy's fast food franchise. He was a baker at Hobby House before Wendy's was even thought of! Paula attended Snider High School and Ivy Tech for college. She graduated as a Medical Secretary; which is now referred to as an "administrative clerk".

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Paula enjoys riding bikes, going for walks and traveling; especially to anywhere that is warm. She visits her sister, who resides in Florida, every chance she gets. Paula has been married to her husband, Kirk, for 29 years. She has 5 children and 14 grandchildren. She's grateful that she gets to see them often and greatly enjoys their family get-togethers. Kirk and Paula also have a toy poodle, Daisy, who is "in charge" of their home!

Paula enjoys her sewing room immensely, and sometimes even get projects completed! Her favorite past time (aka: therapy) is shopping for fabric. She's always telling Kirk that she's planning for retirement with all her fabric...just in case she doesn’t have money when she retires. She enjoys revamping “vintage” furniture and she can't pass by an ice cream parlor...she prefers to stop and evaluate the product. HA!

Paula is a loyal friend and has a great laugh. We enjoy the spirit she brings to the office, and we appreciate all of the duties, both large and small, that she does on a daily basis. Congrats, Paula, on celebrating 15 YEARS with OSS!

Celebrating Anne Marie!

July 15th, 2020

Today we are celebrating Anne Marie's 32nd anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We're thinking it too! Anne Marie can't possibly be old enough to have worked at OSS for 32 YEARS! Anne Marie started her career with OSS immediately after graduating from the IPFW Dental Assisting Program in 1988. Her first role at OSS was a TMD Clinic Tech working alongside Dr. Ketcham. She remained working as a clinic tech for 17 years and then transitioned to working at the front desk in 2005; which is where you will still find her today! She primarily works at our Dupont Road location, but you will see her from time to time at our Warsaw office.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Anne Marie was born, raised and still resides in Fort Wayne. She's the youngest of 7 kids and is close with all of her siblings to this day. She's been married to her high school sweetheart, Mike, for 31 years, is a mom to 4 awesome kids, and has 2 grand-dogs. Her favorite activities include reading from her Kindle, baking and she LOVES online shopping. She said her husband (who recently retired from being a UPS driver) rolls his eyes every time a package is delivered. This tells me that she may need an intervention! HA! Did you know that she recently had braces? She had her braces removed in 2019 after 14 months of treatment, so she now has a gorgeous OSS smile!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Anne Marie has the calmest, sweetest disposition; she is caring, genuine and just an all around great person. She is the influencer that everyone needs in their life; she always thinks the best of other individuals and gives them “the benefit of the doubt”, no matter what.  We are so blessed to have her as a part of our team. Biggest congrats, Anne Marie, on 32 YEARS with OSS. We appreciate you!

Celebrating Laurie!

July 8th, 2020

Today we are celebrating Laurie's 6th anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie joined our team as our Marketing Coordinator in 2014. She has since transitioned into our Marketing Team Leader and one of our Treatment Coordinators. Those roles require her to juggle many balls in the air at once! As our Marketing Team Leader her main duties include: visiting general dentist offices, taking sponsorship and donations requests, ordering marketing supplies and organizing future marketing projects. As a Treatment Coordinator she is responsible for being Dr. Aron's translator! HA! She works closely with new patients and explains Dr. Aron’s treatment plan that will inspire a genuine OSS smile! That job is a big one because Dr. Aron meticulously and uniquely creates a treatment plan to meet each individual patient's needs.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie was raised on a farm east of New Haven. [Fun fact: She started driving a truck and tractor at the age of ELEVEN! She questions what her dad was thinking! HA!] Laurie still takes care of the bookkeeping and she continues to drive a combine when she has free time.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie is a wife and mom to three grown sons and she just welcomed her first grandbaby to the family.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We can't forget her cute shih tzu, Molly. [She actually shares custody of Molly with a friend. The next time you see her be sure to ask her how that situation works!]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laurie is such a fun team member, has a contagious laugh, and we are all envious of her perfect hair! She's genuine, caring and down to earth. We know if you've met her then you love her too! Thank you, Laurie, for all you do and congrats on celebrating 6 YEARS with OSS!

Celebrating Annie!

July 1st, 2020

Annie recently celebrated her FIRST ANNIVERSARY with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Annie joined our team in 2019 immediately after graduating from the PFW Dental Assisting Program. We knew Annie was a hard worker and would fit well with our team after she visited our office during a student internship. We have many PFW assisting students complete a rotation in our office, but she clearly stood-out and got our attention.  Annie currently works full time as a member of our clinic team at both locations.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Annie was born, raised and still resides in Fort Wayne. She enjoys exercising, going to the lake and spending time with her boyfriend, Nick. She's very close with her family and loves spending time with her niece and nephews. (Gosh, look how cute they are!!).

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team  Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We can't forget to tell you about her sweet Golden Doodle, Remi. Annie also works part time at a store in the Glenbrook Mall, so you may see her there from time to time.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Annie is sweet, fun and very compassionate. She has a HUGE heart and we love having her on our team! We appreciate you, Annie, and we look forward to celebrating many more anniversaries with you!

 

Celebrating Becca!

June 24th, 2020

Becca recently celebrated FIVE YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becca joined our team in 2015 and works at both of our locations in the roles of a Clinic Tech and a Front Desk team member. Recently you may have seen her monitoring the parking lot to screen patients and obtain COVID forms. She also has the duties of organizing our CPR training and she calibrates our 3D CBCT x-ray machine and our intra-oral scanner. That calibration is important to ensure that both of those machines are working properly which makes the clinic move so much smoother!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becca was raised in Columbia City and moved to Fort Wayne in 2012. She attended Ivy Tech for her prerequisites and then transferred to IPFW to attend the Dental Assisting Program. Becca had an internship with our office as a student and then joined our team immediately after graduation.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becca is a wife and a mom to two young kiddos. She loves spending time outside and spending time with her large family. She recently purchased a Cricut and likes to craft when she has free time.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Now onto the fun facts:

• Becca is a TWIN!
• She has 6 sisters and a brother.
• She became a great-aunt at the age of 23!
• She could eat hot dogs every day! [I can hear her laughing as I type this, and if you know her then you are hearing her laugh too!]

Becca has a sweet smile that you won't forget! She's fun, caring and always willing to take on anything that is thrown her way. We are so grateful to have her on our team! BIGGEST CONGRATS, Becca, on celebrating 5 YEARS with OSS! We appreciate you!

Celebrating Ronda!

June 15th, 2020

Ronda is celebrating her 1st anniversary with OSS...well sort of! HA!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Ronda worked for OSS from 2000 to 2012 and she returned to our team in May 2019. Ronda has worked in the dental field her entire adult life. Her career has consisted of working as a hygienist assistant, an assistant for a general dentist and she's also worked at the front desk. Ronda has worked as a Clinic Tech during her entire career with OSS.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Ronda was born, raised and still resides in Ohio. She's the mom to four kids under the age of 17; including a set of twins. She loves spending time with her family, camping, attending her kids' sporting activities and just being outdoors in general. She collects lighthouses and has a large collection of Precious Moments figurines (including one signed from the Precious Moments designer, Sam Butcher).

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Ronda's laugh is contagious and she is a very hard worker. We are so blessed that she has returned to our team! Biggest congrats, Ronda, on celebrating another year with OSS!

Celebrating Marissa!

June 10th, 2020

Today we are celebrating Marissa's 18th anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Like many of our clinic team, Marissa visited our office during an internship as an IPFW Dental Assisting student. She started working at our office immediately after graduation in 2002. Marissa currently works as a Clinic Tech and also as our Clinic Team Leader. Clinic tech roles include: putting braces on teeth, bending and placing wires, taking impressions, fitting for appliances, taking x-rays, photos and intra-oral scans. Marissa's role as our Clinic Team Leader includes: helping Dr. Aron put together presentations for dental professionals and medical doctors. She puts together studies of the mechanics and materials we use in the office. She assists in interviewing new hires, handles clinic team performance reviews, coordinates job shadows and rotations for college student internships.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Marissa was raised in Churubusco and still resides in that area. She's married and a mom to two active kiddos. She enjoys spending time outdoors, time with family, and exercising. If it involves being outside then you can almost guarantee that she will be there!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Now onto some fun facts:

• Marissa did not have braces as child, but that changed in 2004. She now has a beautiful OSS smile and still continues to wear her retainers EVERY night!
• Marissa, her husband and two kids recently got dirt bikes. This is currently their favorite thing to do as family.
• She can run a bulldozer and once helped clear an entire field of trees.
• She can bait her own hook when fishing [but can she take the fish off the hook? HA!]
•She hates to fly [even on short trips], but took an extended visit to China several years ago.
• Marissa completed a triathlon in 2017 and finished 5th in her age group!  [You’ll often see her running during lunch hour – she’s addicted!]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Marissa has the unique ability to be a leader and a friend simultaneously. She's a great listener, is sympathetic, gives advice when necessary and is one of those people that you know you can always turn to for anything. She's an amazing team member and we are SO grateful for all she does! Thank you, Marissa, for being you and for being such a huge blessing to the our team! Congrats on 18 YEARS with OSS!

Celebrating Amy!

June 3rd, 2020

Amy is celebrating 19 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Amy started her career with OSS immediately after she graduated the IPFW Dental Assisting Program in 2001. Amy currently works as a Clinic Tech, but oversees many behind-the-scenes duties; including: training new clinic team members, keeping our office procedure/protocol manuals up-to-date, keeping our records room in order, and running OSHA water samples.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Amy was born, raised and still resides in Fort Wayne. She is a wife and a mom to two young children, Gavin (age 12) and Gracie (age 9).

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Amy is an avid crafter and actually owns a small side business, Gorgeous Gracie's Boutique, making and selling hair bows, headbands, etc. If you like to attend craft shows then you have probably seen her there! Amy also enjoys spending time on Hamilton Lake with her family and friends.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Amy is one of those people who just automatically puts you at ease! She's talented, creative and a great teammate! We are so blessed to have her as a member of the OSS family! Congrats, Amy, on celebrating 19 YEARS with OSS!

Celebrating Sandi!

May 6th, 2020

Sandi is celebrating 25 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Sandi was born and raised in Fort Wayne, but moved to Ohio in 1995 when she got married. She attended Bishop Luers High School and IPFW, where she graduated with a Dental Assisting Certificate in 1984. Sandi worked in general dentistry for two years before making the move to orthodontics in 1986.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Sandi currently works as a Clinic Tech and also covers sterilization on Thursdays at our Warsaw location. She has a knack for paying attention to details, so she is responsible for tracking patients’ estimated completion dates and coordinating records for patients who are moving to or from our area.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

She's a wife, a mom to four grown kids and a grandma to TWELVE! She loves spending time with her family and attending car show events showing-off their Mustang GT and 1929 Model A Tudor.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Now some fun facts about Sandi:

• She graduated from the Dental Assisting Program with another team member, Whendy.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

• Her immediate family (her siblings & their children + her own children/grandchildren) equals 84 people!
• She likes to read Christian literature.
• She also helps with the youth in her church, and coordinated Vacation Bible School for a number of years.
• Her dream vacation destinations are Greece & Australia.
• She is currently learning Italian with her daughter-in-law.

Sandi is the type of person who would give the shirt off her back to anyone. She's a fun team member who regularly helps plan baby/wedding showers, birthday celebrations, etc. She is a vital member of our team and we are so grateful for all she does! Thank you, Sandi, and congrats on celebrating 25 YEARS with OSS!

COVID-19 Office Update

April 26th, 2020

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

We are resuming most appointments on April 27th and you may see some changes at your next visit. We made these changes to help protect our patients and staff. For example:

• We will ask you to complete a COVID-19 Informed Consent and a COVID-19 health questionnaire prior to your appointment. [Links to these forms are posted below]

• We will ask that you text us when you arrive and wait in your vehicle.

• We ask that only the patient enter the building, if at all possible.

• We have hand sanitizer that we will ask you to use when you enter the office and we will take a screening temperature.

• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the building at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, your family and every patient, safe in our practice. We will be contacting you to reschedule any postponed appointments.


LINKS TO COVID-19 FORMS

• Click here for the Orthodontic COVID-19 Informed Consent. This form will only need to be completed once.

• Click here for the Orthodontic COVID-19 Health History Form. This form will need to be completed prior to EVERY appointment.

• Click here for the TMD COVID-19 Health History Form. This form will need to be completed prior to EVERY appointment.

These forms can also be found on our website under the Office Visits tab.

These forms can either be printed and turned into the front desk or can be printed, scanned and emailed to info(at)ossfw(dot)com.


Thank you for being our patient. We value your trust and loyalty and look forward to continuing your treatment.

 

Celebrating Laura!

April 22nd, 2020

Laura is celebrating 21 years with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura was raised in Angola, Indiana, and her parents and siblings still live in that area. She moved to Fort Wayne when she graduated from IPFW in 1997 with a certificate in Dental Assisting. Laura worked for a general dentist for 2 years before joining our team in 1999. Laura started her career with OSS as a Clinic Tech, but she transitioned into the role as our Scheduling Coordinator in June 2012 when she relocated to a Chicago suburb.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura works remotely from home and helps create the template that we use to schedule our patients. She also handles our team schedules. This means she is the one who gets text messages at 4 AM (the curse of Illinois time vs. Indiana time) when we are sick and has to rearrange schedules to be sure we are fully staffed to properly care for our patients. Can you imagine trying to coordinate schedules for 29 women???

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura is a wife to Tim (they will be celebrating 20 YEARS of marriage in May!) and they have two children. Her oldest is finishing her freshman year of college at the University of Alabama and her son is finishing his freshman year of high school. She's also a dog mom to a Malshi, Maggie.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Laura is such a fun team member! We don't get to see her in person as often as we'd like, but when we do she's constantly making us laugh! She's such an important part of our team and we appreciate her! Congrats, Laura, on 21 YEARS with OSS!

Celebrating Becky!

April 2nd, 2020

Becky is celebrating 30 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

30 years! How awesome! Becky primarily works behind the scenes as a lab tech making your retainers, expanders, aligners, etc, etc, etc! She also has one of the most important jobs in the office; she is our OSHA guru. She watches webinars and reads documents that would put most people to sleep in order to make sure we are all following OSHA guidelines. Becky works primarily at our Dupont Road location, but you may see her from time to time at our Warsaw office working in the sterilization area.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becky loves going out to dinner, playing cards or just hanging around a bonfire with her family and friends. She greatly enjoys spending time with her grandkids by attending their sporting events, watching movies or just talking about life with them. Her greatest joy is spending time with her husband, Rick. They enjoy boating, fishing and traveling all around the US. Her ultimate travel dream is to visit her brother and sister-n-law's home in The Netherlands.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Becky has a smile and a laugh that warms your heart. She's caring, generous and would do anything for her friends and teammates. She truly is a blessing to our team and we are so grateful for all that she does! Biggest congrats. Becky, on celebrating 30 YEARS with OSS!

COVID-19 Updates

April 1st, 2020

You can be assured that Dr. Aron and several of our team members are spending a large portion of their days staying up-to-date on the ever-changing COVID-19 news. Dr. Aron is communicating with members of the Indiana Dental Board on a regular basis, in addition to receiving daily updates from The American Dental Association and The American Association of Orthodontists. Webinars have become almost a daily occurrence so that we don’t miss any details about providing the best care for our patients and team members.

We have always placed a huge emphasis on meeting, if not exceeding, OSHA guidelines within the office. As a result of the current environment, we have already implemented changes to provide additional protection to our patients and team members. Some of these changes may need to continue indefinitely to ensure health and safety for everyone.

Orthodontic Specialty Services | Dr Aron Dellinger COVID-19 UPDATES

In addition, we are closely monitoring all of our active patient charts. Our office may be contacting you and ask you to send us photos to check rubber band progress, etc. Here are some quick and easy tips to take photos at home.

Orthodontic Specialty Services | Dr Aron Dellinger COVID-19 UPDATES

Thank you for your cooperation in recent weeks as we’ve implemented social distancing protocols. You have been amazing!

Celebrating Michelle!

March 25th, 2020

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle is celebrating 24 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've been part of the OSS family for any length of time then we are sure you recognize this beautiful (OSS) smile and this perfect hair (HA!). Michelle started her career with OSS as a Clinic Tech in 1996 after working for a pediatric dentist for a short time. In 2007, she added the role as our Purchasing Manager for both of our offices. This means she is responsible for making sure our offices have all of the supplies in inventory that are needed for day-to-day operations. Michelle is a master of shopping and finding deals, so this responsibility is perfect for her!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle is a wife and mom to two high school aged children, Dylan (age 18) and Leah (age 15). Her oldest, Dylan, will be leaving the nest this fall to attend Indiana University - Bloomington. Both of her kids keep her busy with all of their sporting activities; she frequently travels to tournaments all across the state.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Michelle enjoys vacationing to anywhere that is warm and has a beach! She also enjoys reading, baking, shopping (did we already tell you that?) and going to bed as early as possible. Michelle's attention to detail and caring disposition makes her an amazing asset to our team. Thank you, Michelle, for your dedication to OSS! We love and appreciate you!

Celebrating Robin!

January 29th, 2020

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Robin is celebrating 17 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

You may have never had the pleasure of meeting Robin, because she is another team member who works diligently behind the scenes. Robin's office is hidden in the basement of our Dupont Road location and she currently works in the office one day a week.  Robin is our accounts payable and payroll manager [which also makes her the most popular person in the office. HA!]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Robin's other role [both inside and outside the office] is being Dr. Aron's biggest supporter. They have been happily married for nearly 27 years and can often be found working side-by-side to entertain their family and friends. Dr. Aron and Robin have two children in college; both of whom attend their alma mater- Indiana University Bloomington.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Robin enjoys spending time at their home on the lake, traveling all over the world, and spending time with friends and family. She plays Mahjong on a regular basis [did you know that Mahjong is more than an app on your phone?] and enjoys having a jigsaw puzzle “on the table” year-round. Robin is an avid tennis player and she was recently appointed as a Court Appointed Special Advocate [CASA] for abused and neglected children.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

As you can tell, Robin has a huge heart! She is kind, generous and so much fun! She is a blessing to our team! Thank you, Robin, for your dedication to OSS! We appreciate you!

Celebrating Dee!

January 15th, 2020

Today we are celebrating Dee's 15th anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dee is one of five team members that took a short sabbatical and then returned to our team. She originally started with OSS in February 1999 and worked as a clinic tech until April 2000 when she moved back to the Toledo area to be closer to family. We were so happy to have her rejoin our team when she relocated to the Warsaw area in 2005. Dee worked as a clinic tech for a number of years and now works exclusively as a Treatment Coordinator at both of our offices. She also fills the role as our Treatment Coordinator Team Leader.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dee is a wife, a mom to two boys (Conner - age 17 & Reid - age 13) and a dog mom to her French Bulldog, Oliver. She thinks he's just about the cutest thing on earth and even has a doggie cam so she can watch his activity during the day! Her son, Reid, plays for a hockey team in Chicago and they travel all over North America for his hockey tourneys. It's a good thing she enjoys traveling!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've met Dee then you know that she has a fun, outgoing personality (did you know that she was in the Miss Teen USA beauty pageant when she was a high school senior?!).

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

She's also kind, loving, tenderhearted and would do anything for her friends and family and is over a 7 year cancer survivor! We are so blessed to have Dee as a member of our team! Please help us in congratulating her on 15 YEARS with OSS!

Celebrating Tina!

December 18th, 2019

Tina is celebrating 19 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you're an orthodontic patient at our office then you probably have not had the pleasure of meeting Tina. Tina works exclusively at our Dupont Road location and she is our main TMD Clinic Technician. She works closely with Dr. Ketcham to help our TMD patients who suffer from jaw joint disorders.

Tina runs many diagnostic tests for Dr. Ketcham to review, and she adjusts appliances that help alleviate jaw pain. Tina also helps packs supplies for our school presentations. (Our rough estimate is that Tina has packed almost 30,000 bags in the past 10 years.)

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team      Orthodontic Specialty Services - Dr. Aron Dellinger

Tina is a wife, has two adult daughters, and is a soon-to-be first time grandma! We can't forget to mention Tina's baby....her dog, Dottie! Dottie is a huge part of Tina's life and she loves her just like she's her child. Tina enjoys traveling and goes to Las Vegas numerous times a year with her husband for his work travels. She also enjoys reading and we can almost guarantee you would find her enjoying a good book during her lunch break!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We are so blessed to have Tina as part of our team! She is patient, kind and one of those people who really gets what it means to be part of a team. There is no task too big or too small; she's always willing to help any way she can! Congrats on 19 YEARS with OSS, Tina! We appreciate you!

Celebrating Bev!

December 3rd, 2019

Today we are celebrating Bev's 22nd anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Bev has worked in orthodontics since 1978 and has worked in offices in Ohio and Virginia as well as Indiana. She started her career with OSS in 1997 as a Clinic Tech. Over the years she has transitioned to working at the front desk, but we still utilize her clinical skills for emergency appointments if they arise. Bev is also a member of our Marketing Team and anytime we need something drawn or hand lettered she is our go-to!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Bev is a mom to two grown children and has two of the cutest grandsons you'll ever see! Bev loves to travel with her husband in their RV. They started traveling the country in 2016 and have visited Illinois, Ohio, Michigan, Kentucky, Tennessee, North Carolina, South Carolina, North Dakota, South Dakota, Montana, New Mexico, Texas, Arkansas, Missouri, Wisconsin, Minnesota, Nebraska, and Oklahoma. (That’s almost half of the contiguous states in just 3 years) One of the favorite places she's visited was the Hot Air Balloon Festival in Albuquerque, New Mexico earlier this year.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've ever been to our Warsaw office then you know Bev's smile! When you walk through the door she greets you by name; she takes a genuine interest in getting to know our patients and their families. Thank you, Bev, for your dedication and congrats on 22 YEARS with OSS!

Celebrating Kristy!

December 3rd, 2019

Kristy is celebrating 18 YEARS with OSS [she doesn’t look old enough to have been here 18 years does she?]!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Did you know our office has an in-house lab? It's located in the basement of our Dupont Road office and Kristy is one of our talented lab techs! She designs the most amazing, unique retainers and customizes appliances for our patients.

Orthodontic Specialty Services - Dr. Aron Dellinger - Retainers

Kristy is part of our Marketing Team, she decorates all of the cake boxes that we give out when you get your braces off and she also bakes A LOT of cookies each week for our patients! <<< You really love her now, don't you?! HA!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Kristy is a wife, a busy mom to two children and a dog mom to one. She enjoys playing sports and actually played for an extramural volleyball team until her son was a year old. I asked Kristy if there is anything special that she likes to do for fun. Her answer was, "Weellll...we have small kids. So, our lives pretty much just revolve around that." HA! If you're a parent then you can completely relate to that response!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

As you can tell, Kristy has a great sense of humor and is one of the kindest people you will ever meet. She always greets you with a smile and we absolutely LOVE having her as part of our team. Congrats on 18 YEARS with OSS, Kristy! We appreciate you!

TMJ Awareness Month

November 20th, 2019

Did you know that November is National TMJ Awareness Month?

You may have heard of TMJ and/or TMD...

TMJ is an abbreviation for temporomandibular joint.The temporomandibular joint is a sliding hinge connecting your jawbone to your skull.

TMD is short for temporomandibular disorder. This disorder can include any symptoms of pain that affect the muscle surrounding the jaw or pain in the jaw joint.

TMD or TMJ Symptoms | Orthodontic Specialty Services - Dr. Aron Dellinger

Dr. Ketcham is the only prosthodontic specialist in Northeast Indiana who limits his practice to non-surgical treatment of TMJ disorders. Below is an example of a typical phone call we receive and it may help answer any questions you might have.


Caller: Hello, my dentist referred me to see Dr. Ketcham because they think I have TMJ.
OSS Team Member: I would be happy to schedule your exam with Dr. Ketcham. Let me explain a little of what the exam includes, then I can collect your information.
The exam with Dr. Ketcham will determine if your symptoms are related to TMD and the best treatment option available. Dr. Ketcham will review your medical history and evaluate your current symptoms. He will do a very thorough and detailed physical exam to determine if the symptoms are due to TMD and explain the best treatment for you. X-rays are not required, but if you have had any X-ray imaging within the last year then we will request copies for his review.
Caller: I don't think it is bad enough for surgery.
OSS Team Member: That is why you were referred to Dr. Ketcham. He specializes in prosthodontics and limits his practice to non-surgical TMD treatment. Most TMJ cases are non-surgical, but there are some that do require surgery. Dr. Ketcham will determine if you are a candidate for non-surgical treatment and will discuss that treatment with you at the consultation.
Caller: What all is involved in non-surgical TMD treatment?
OSS Team Member: Non-surgical TMD treatment is a combination of diagnostics, a custom orthotic appliance that we call a splint, and follow-up office visits to monitor treatment progress.
Caller: Does it work?
OSS Team Member: Yes. Many patients have experienced  noticeable improvements with this treatment and we have post-treatment reviews that we can share with you when you’re in the office.  You can be assured that Dr. Ketcham will only recommend treatment if you have met specific requirements during the exam. If he determines there may be a guarded prognosis or possibility of surgery he will discuss the reason why and recommend a different approach to treating your symptoms.
Caller: Is treatment covered by insurance?
OSS Team Member: In some cases, it is covered by insurance. We file with all insurance providers except Medicare and Medicaid and I can take your insurance information to see if you have a benefit available for TMJ services. This requires authorization or pre-certification prior to your exam and we can quote the benefit available to you through your insurance company at your exam.
Caller: Does dental insurance cover TMJ treatment? Because I don't have dental insurance.
OSS Team Member: Every policy is different, but typically when covered it is under medical insurance.  What symptoms are you having?
Caller: I’ve got clicking and it hurts to open my jaw, I have ear pain on the right side. Does this sound like TMD?
OSS Team Member: There are many symptoms that are related to TMD, those are a few of the more common. However, Dr. Ketcham will need to complete the exam to determine if you have temporomandibular joint or muscle disorder. If you would like, let me collect the rest of your information and we can schedule an exam.

Stay tuned for a future blog post that will go into more detail on TMD symptoms and the types of treatments we offer.

Celebrating Joelle!

November 20th, 2019

Joelle has been with OSS for 2 YEARS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

If you've worked in the dental field or have paid close attention at your dental office then you may have noticed that running the sterilization area is usually a team effort. We are so blessed at OSS to have team members designated to sterilization, and Joelle is one of those team members. Dr. Gene would always say that the person running sterilization is the most important person in the office, because without them we would have to close the office!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Joelle heads up the sterilization area at our Warsaw office on Mondays. This requires keeping all of the instruments sterilized to OSHA standards, pouring models, waxing bands for soldered appliances, maintaining our sterilization equipment, putting away all of the sterilized instruments and so much more! Joelle has worked in the dental field since 1996. Tuesday through Friday you can find her working as an Expanded Duties Dental Assistant with Dr. Jasmine Schlitt, DDS.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Joelle is a wife and a mom to two high school aged boys. They keep her very busy with their sporting activities! In her limited spare time, she enjoys reading and watching TV. Joelle is one of those people who you feel like you've known forever. She's a compassionate team member with a bright smile, and we are SO thankful to have her as part of our team! Biggest CONGRATS on celebrating 2 YEARS with OSS, Joelle!

Celebrating Talisha!

November 12th, 2019

Talisha is celebrating 28 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha started her career with OSS in 1991 as a clinic tech with Dr. Gene. She was trained by Whendy; who also recently celebrated an OSS anniversary! Talisha went to college for Secretarial Administration, and before starting in the dental field she worked for a book binding company in North Manchester as a Data Entry Clerk. She then transitioned to the world of dentistry in 1988 and worked for a general dentist. She loved orthodontics and she knew she wanted to work for an orthodontic specialist when she moved to the Fort Wayne area...that's when she joined our team. [Interesting fact about Talisha: after being on the team for so many years, she finally decided to have orthodontic treatment for herself.  She recently got her braces off, so be sure to ask to see her beautiful smile the next time you’re in the office.]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha still works in the clinic, but her primary job is at the front desk and she also serves as our Front Desk Team Leader. She works a majority of the time at our Dupont Road office, but you will see her smiling face on occasion at our Warsaw office. Another important job title Talisha holds is our Purchasing Assistant. She unpacks the crazy amount of boxes that arrive each day and then packs supplies from our "wish lists" to keep the offices stocked and running smoothly for day-to-day operations.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha is a wife, a mom to two grown children and a dog mom to her Shih Tzu, Zoey. She enjoys exercising [You'd be impressed with how fast her short legs move! HA! Her walking pace is basically a fast jog!]. She also enjoys vacationing anywhere warm. She's one of our team members who has a heater on underneath the counter ALL. YEAR. LONG.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Talisha is kind and compassionate and instead of saying “you’re welcome”, she says “my pleasure”. You can be assured that she is speaking from her heart and it truly is her pleasure to assist our patients, parents and her teammates in any way she can. This is transparent in all aspects in her life, and we are so blessed to have her as part of our team! Congrats on celebrating 28 YEARS with OSS, T!

Veterans Day 2019

November 11th, 2019

Veterans Day holds a very special place in the heart of my family as my father and uncle both served and sacrificed for our country in WWII.

My father served in the European African Middle Eastern Theatre in early 1945. He was hit by shrapnel as he led a group into a battle and spent 5 months in a military hospital in England before being honorably discharged. He was awarded a bronze star and purple heart for his sacrifice.

 

This picture taken at my father’s funeral service is so precious to me. Daddy rarely talked about his time in the war and certainly would not have wanted this recognition, but he and the other men who have served deserve the honor that is bestowed gravesite.

Did you know that similar remembrance services take place at U.S. Service Cemeteries around the world? My Uncle Ansel (my mother’s brother) was killed in WWII and is buried at Epinal, France.

 

In the last few years, my sister has met a couple who oversee that soldier cemetery at Epinal and they keep us informed of those events. It is so heartwarming to know that all of the soldiers buried there are still remembered and recognized for the sacrifice they made.

Following is an excerpt from the report we received this past May:

“Extreme weather this 08/05/2019 but the ceremony that we(US MEMORY) organized at the American cemetery for the 75th anniversary of the two landings of 1944 (Normandy and Provence) was magnificent and took place in the presence of a large audience and civil and military personalities(Colonel Air Base Commander, several colonels from the 45th American Division who came as a delegation from Oklahoma, American Admiral from Washington, the French Mayors of Communes, etc…). All the pictures of boys in our possession were shown at the graves, A V of victory was presented on the central lawn made of artificial poppies planted by us and made by residents of retirement homes, nursing homes, schools, individuals, Felt and wire rod. The flags of all the American states were deployed by members of the US MEMORY, hymns and other musical pieces were played by a fanfare of a nearby regiment of tirailleurs, as well as by a group of Celtic-Pipers, school children sang in English, poems of soldiers were read and I had myself, after making the V layout, realized an exhibition in the chapel of the Mausoleum, on the Native American tribes represented among the graves of the cemetery.”

Throughout the year, Uncle Ansel’s cross is decorated; you can even see the picture that was posted so that visitors can put a face with the name.

  

It’s on my bucket list to visit Epinal and Uncle Ansel’s grave in person some day. I can’t imagine the emotions you would feel standing amidst all of these 5,200 men and women who sacrificed for our freedom.


 

Celebrating Whendy!

October 30th, 2019

Today we are celebrating Whendy's 28th anniversary with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Whendy graduated from the IPFW Dental Assisting program and immediately started her career with OSS in 1984...[Yes, you read that correctly! She started with OSS 35 YEARS ago]...working as a Clinic Tech with Dr. Gene. She worked with OSS until 1990 and then took a short sabbatical and rejoined our team in 1991.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

She continued to work as a clinic tech for a few more years, but at that time all clinical examination gloves were made of latex and she developed a latex allergy. Whendy was such a vital team member that she was transferred to the lab. [At that time lab techs did not wear gloves, masks or safety glasses. <<< In her own words, "I know, how gross!"]  Whendy is now our Lab Team Leader, and is crazy talented! We're certain she could weld expanders and bend wires with her eyes closed! She is very instrumental in helping Dr. Aron design and make custom appliances for many of our difficult cases.

Now let's share some fun facts about Whendy:

• Whendy spent many years as part of the pit crew when Dr. Aron raced go-karts in the 3 Rivers Festival.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

• Whendy started as a patient with Dr. Gene when she was only 5 years old with a partial cleft palate, and she didn’t complete her ortho transformation until she was 18 years old.
• She's one of four team members who have taken a sabbatical and then returned to working at our office.
•She shares her OSS anniversary AND her birthday with other teammates.
•She attended the Dental Assisting Program with our teammate, Sandi. [You'll get to see Sandi's graduation pic in May!]

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

•She's a dog mom to 3 LARGE dogs and a wife of 30 years to her husband, Dan!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

•Until recently, Whendy was an avid motorcyclist. Some days, she even rode her bike to work.

We love Whendy's sense of humor and her laugh! She's such an amazing teammate and we are so thankful and blessed to have her as part of our team!

Celebrating Rhonda!

October 3rd, 2019

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda is celebrating 13 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda is our office manager and handles many behind the scenes duties (she is truly behind the scenes as her office is in the basement). Rhonda is a CPA and also has a degree in Computer Technology. She’s responsible for all of our HR, finance, computer/IT, and property management functions. She works directly with Dr. Aron on setting goals for our team and with our team leaders to implement goal strategies.  Rhonda is constantly juggling many tasks at one time and handles it with grace.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda is a wife, a mom to two grown children (who both have inconveniently relocated to Texas!), and a dog mom to two beagles. She also has the most adorable grandson you will ever see!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda is amazingly creative. She makes the most beautiful quilts and sends them all over the country to friends and family. She is always working on independent personal growth and regularly provides motivational input to the team by sharing ideas from a variety of sources. She lives out her faith at work and at home. Rhonda really walks the walk!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Rhonda has the unique ability to be not only a leader, but a friend to all of our team members. We are so blessed to have her on our team. Join us in congratulating Rhonda on celebrating 13 YEARS with OSS!

Celebrating Dawn!

October 2nd, 2019

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn (one of our newer team members, LOL) is celebrating 12 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn has worked in the dental field for many years. She started her career at the age of 17 working in general dentistry. She transferred to the world of orthodontics in 2007 when she started at our office as a clinic tech, putting on braces, taking x-rays, fitting for appliances, taking impressions and so much more. If you ever hear singing or see dancing in the clinic, we can almost guarantee it's Dawn! She is also one of our Orthodontic Treatment Coordinators, working closely with Dr. Aron to help deliver his treatment plans to our patients. We know it already sounds like she does so much, but she is ALSO on our marketing team and is one of our team members who goes into schools to make hygiene presentations. Can you believe she only works part-time? We should say that she works part-time IN the office, because if you see her outside of the office, she will almost always have on OSS apparel and will quickly share with you the reasons why you need to come see Dr. Aron.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Dawn lives in Fort Wayne and is a wife and a mom to 3 kids. Her kids keep her busy with all of their activities: baseball, softball, volleyball, dance, football. Dawn is a HUGE football fan and is always rooting for her favorite team - the Colts. She's such a die-hard fan that she even has season tickets. Dawn is fun and bubbly (sometimes annoyingly so, HA!), and we love having her as part of our team! Join us in congratulating Dawn on celebrating 12 YEARS with OSS!

Celebrating Lindsey!

September 25th, 2019

Today's anniversary shout-out goes to Lindsey! She is celebrating 13 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lindsey joined our team after graduating from the Dental Assisting Program at IPFW in 2006. She is yet another team member who is cross-trained in multiple areas of the office. Lindsey started her career with OSS working full-time in the clinic, and while she still works in the clinic occasionally, she has transitioned to working mainly at the front desk. Lindsey has the important responsibility of tracking patient data and helping Dr. Aron prepare submissions for his ABO Certification and Angle Society cases.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lindsey is a true and die-hard Buckeye. She was born and raised in Ohio, and she continues to live there with her husband and three young kids. Can you imagine what time she has to leave home in the morning to be at the Pine Valley office by 6:25 am to travel to Warsaw? [Fun Fact: she’s one of 3 team members who live in Ohio and leave home before 6:00 am for Warsaw patient days]. In her (very limited) downtime she enjoys reading Christian and historical fiction. Lindsey was raised on a farm and the hard work ethic that is involved with that lifestyle shows through with her work at OSS. Not only is Lindsey hard working but she is also one of the sweetest people you will ever meet (I wouldn’t be surprised if she apologizes before killing a fly). If you've interacted with her at anytime then we are sure you agree! We are so blessed to have Lindsey as a part of our team and we hope you will join us in congratulating her on celebrating 13 YEARS with OSS!

Celebrating Lisa!

September 18th, 2019

Today's anniversary shout-out goes to Lisa...She is celebrating 24 YEARS with OSS! This blog post is full of fun facts so keep reading to learn more about Lisa and her career with OSS.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

We are sure that you recognize Lisa's smiling face if you've been hanging around OSS for any length of time. [Fun fact #1] Lisa actually started her career with OSS 30 years ago. A friend, that was an OSS patient, told her that she needed to work here, so she applied in 1989. She worked at the front desk for 3 years before moving to Southern Indiana. She rejoined our team in 1995 when she moved back to the Fort Wayne area. [Fun fact #2] Lisa took a second sabbatical in 2010 for 4 months when her family moved to Mackinac Island.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

{^^^Another fave photo! Circa 1995}

Lisa is currently one of our front desk team members and greets you when you call the office and walk through the front door. Her self-proclaimed favorite part of her job is getting to chat with patients and their families. She's actually the first to admit that she would much rather be the "social chairman" --- sipping coffee, chatting in the reception area, and [Fun Fact #3] trying to keep the Galaga high score on our arcade games in Warsaw. <<< She takes the game very seriously! HA!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

For a number of years, Lisa only worked 1 day a week and that was at the Warsaw office. When she would fill-in on occasion in the Fort Wayne office, the patients and parents thought she was a new employee. Within the last few years, she’s added 2 more days a week to her regular routine and the Fort Wayne families are getting to know her as well.

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Lisa is a wife and a mom to two kids. [Fun Fact #4] Her daughter was 18 months old and her son was 6 years old when Lisa and her husband, Scott, adopted them from Russia. She's a recent empty nester and has moved from the Fort Wayne area to a lake north of Kendallville. Lisa has one of the biggest, loving and compassionate hearts. Her smile is genuine and her kindness shows through with everything she does. She's a blessing to our team and everyone she meets! Join us in congratulating Lisa on celebrating 24 years with OSS!

Help a Great Cause + Earn Extra Points

September 1st, 2019

September is Hunger Action Month and we are collecting canned goods, boxed dinners, and dry goods for local food banks all month long at both of our locations. You can earn extra points (5 points per item; up to 25 points total) on your Rewards Card when you bring these items to your regularly scheduled appointment during September.

Food Drive | Hunger Action Month

Don't have an appointment in September? You can still earn points! Bring the items into our offices during the month of September and you will be given tickets to exchange for points at your next regularly scheduled appointment.

We're excited to partner with our patients to help support this great cause!

Please note our office hours to bring in food items:
Dupont Road Location: Monday-Thursday 8-5, Friday 8-4
Warsaw Location: Monday-Wednesday 8-5, Thursday 8-4

Celebrating Katie!

August 29th, 2019

We have a third August anniversary to celebrate today! Katie is celebrating 18 YEARS with OSS!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Many of our team members wear multiple hats and are cross-trained throughout the office, but Katie takes it to the extreme. She is our main TMD Treatment Coordinator and works closely with Dr. Ketcham by delivering his treatment plans to patients who suffer from jaw pain and discomfort. Katie also works with our patients' insurance companies to determine the TMD benefits that can be applied to their treatment. Katie can also be found at the front desk; greeting you when you call the office and when you walk through the door. In addition, she is one of our team members who go into local schools to make presentations on proper oral hygiene. We're guessing that she has touched the lives of over 15,000 students in the past 10 years!

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Orthodontic Specialty Services - Dr. Aron Dellinger - Meet the Team

Katie was born and raised in Fort Wayne. She's a wife and a busy mom to three kids. [Fun Fact: She's one of two team members that has twins!] She was an avid soccer player, soccer referee and now a soccer coach - it's definitely in her blood. She enjoys spending time with her family and vacationing anywhere that is sunny and warm! Katie is a compassionate team member who loves and supports her teammates; these are qualities that transfer to her patient care. She has a welcoming smile that we are sure you won't forget! Congrats, Katie, on celebrating 18 YEARS with OSS!

Celebrating Alaina!

August 22nd, 2019

Dr. Aron Dellinger - Meet the Team - Alaina's 3rd OSS Anniversary

We have our second August anniversary to celebrate today. A few weeks ago we celebrated our team member with the longest tenure and today we're celebrating one of our newer team members. Time must really fly when you're having fun, because it's hard to believe that Alaina is celebrating 3 YEARS with OSS!

Dr. Aron Dellinger - Meet the Team - Alaina's 3rd OSS Anniversary

Alaina was an OSS patient when she was in high school (we could show you some cute pictures); she started working with us after finishing the Dental Assisting Program at IPFW in 2016. Starting at a young age, she worked at her Grandpa’s restaurant and in a nursing home. From day 1 at OSS, it was obvious that she was no stranger to hard work and providing compassionate customer service. She currently works at both of our locations as a Clinic Tech.

Dr. Aron Dellinger - Meet the Team - Alaina's 3rd OSS Anniversary Dr. Aron Dellinger - Meet the Team - Alaina's 3rd OSS Anniversary

Alaina recently married her high school sweetheart and they just purchased their first home together. She enjoys spending time with her family and being outdoors; whether it's at the beach or snow skiing. Alaina is always happy and smiling (showing off that OSS smile). We are blessed to have her on our team and look forward to many years to come!

Celebrating Tami!

August 3rd, 2019

Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary

Our team is a family. We have an average tenure of more than 16 years, so we have known each other for a long time! We love to celebrate each other's accomplishments and today we are going to celebrate Tami's 38th anniversary with OSS! Yes, you read that correctly...Tami is celebrating 38 YEARS with OSS! She started her career with OSS in 1981 working as a Clinic Tech with Dr. Gene, Dr. Aron's father.

Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary

(^^This photo is one of our faves! It was taken in the office circa 1983.)

Tami wears many hats in our office, and you will see her at both of our locations. Currently, she's a member of our front desk team, our financial team, and her main title is our Treatment Coordinator Assistant. She has the very important job of entering Dr. Aron's treatment plan into each patient chart after the exam is complete. This treatment plan is a guideline that we follow at every appointment to keep track of where we are in our patient's treatment. She also performs 3D intra-oral scans to document the starting point of our patients.

Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary

Tami is a wife, a mom to two grown children and a grandma to five. She always has a smile on her face and she enjoys spending time in Florida. She's a friend to everyone in the office and someone that we lean on and look to as an example of hard work and dedication. How often can you say that you have a team member that has worked with multiple generations of families that come into your office? What an amazing blessing to have a team member who sets such a high example.

Dr. Aron Dellinger - Meet the Team - Tami's 38th OSS Anniversary

Thank you, Tami, for all you do! We appreciate you!

Let us introduce you to...

July 10th, 2019

We have a few new faces in the office and a couple of faces that may look familiar to you. We wanted to take a moment to highlight each of these new/returning team members!

Let's start with Dominik:

Dominik started working at OSS in 2015 as an intern during his senior year of high school. He has since returned each summer to work in the office.

Dominik is a senior in undergraduate school at Indiana University Bloomington. He is majoring in biology and minoring in history. You will see him doing a variety of jobs around the office including, but not limited to, clinic work with patients, cleaning units, and moving heavy boxes around. He also helps his dad, Dr. Aron, put together slideshows for dental presentations. He enjoys spending his free time on the lake; wake surfing and fishing.

Fun fact about Dominik: He eats Mexican food every Monday for lunch with Dr. Aron AND every Wednesday after work with friends.


Let us introduce you to Annie:

Annie - Meet the Team - Orthodontic Specialty Services

Annie recently graduated from Purdue Fort Wayne as a Dental Assistant. She rotated through our office during her school program and is currently completing our clinic tech training. In her spare time she loves to do anything that has to do with being outdoors.

Fun fact about Annie: She LOVES the Chicago Cubs. GO CUBBIES!!


Now let's meet Hope:

Hope - Meet the Team - Orthodontic Specialty Services

Hope is currently working on her Associate Degree in Dental Assisting at the Lafayette campus of Ivy Tech. She is interning in the clinic at our Warsaw office this summer and you will see her cleaning units, stocking supplies and helping the clinic techs with whatever they may need. Some of her hobbies include playing volleyball, water sports, biking, reading and baking.

Fun fact about Hope: When Hope was 5, she broke her foot after jumping off a microwave.


Next up is Ronda:

Ronda - Meet the Team - Orthodontic Specialty Services

Ronda has worked in the dental field since 1991 and she previously worked in our offices as a Clinic Tech from 2000- 2012. She has four kids; Wade age 16, Cole age 12, Elle and Bret age 10. Her hobbies include chasing her kids around (HA!) and taking them to whatever sport is in season.

Fun fact about Ronda: She was a Girl Scout leader for 2 years and all of her kids have been involved in Girl and/or Boy Scouts.


Last, but definitely not least, Katie:

Katie - Meet the Team - Orthodontic Specialty Services

Katie is studying nursing at Purdue Fort Wayne. She is currently interning at our Fort Wayne location in the clinic area; helping keep the area stocked, cleaning units, and grabbing supplies for our Clinic Techs. OSS has been a part of Katie's life for a long time. Katie is a former patient and her mom, Lisa, has worked at OSS for almost 25 years!

Fun fact about Katie: She was born in Russia.


We are so happy to have these smiling faces as part of our team!

Multiple Phases. Why?

December 20th, 2018

One question that I'm asked and read online frequently is, “why do orthodontists recommend braces for children who are young enough that they will likely need braces again when they are older?”.

This is a great question!

There are several reasons why you would treat a younger patient: to avoid problems getting worse, reduce tooth wear, and reduce the risk of significant dental injury.

The most urgent early treatment problem is caused by an upper jaw that is too narrow (unilateral crossbite with functional shift) and the lower jaw slides off center when a patient bites down. This shifting actually warps the lower jaw growth, loads the jaw joints unevenly, creates muscle spasms, tooth wear, and potentially causes joint damage. We never want to wait and watch a bite problem that causes growth to become more and more asymmetrical.

Dr. Aron Dellinger - Posterior crossbite before Phase I treatment.

Dr. Aron Dellinger - Posterior crossbite resolved after Phase I treatment.

The second problem is spacing/crowding. If there is not enough room for teeth to develop and come in normally, you may eventually need to extract permanent teeth to provide a path for others to come in. More teeth are usually better than less, so if it is possible to create space by expanding and growing the jaw then you could save teeth from being extracted.

Dr. Aron Dellinger - Before Phase I Treatment

Dr. Aron Dellinger - After Phase I Treatment

Third is traumatic function. If the permanent teeth are hitting each other in a destructive manner, you want to move them so they don't fully destroy each other. This traumatic function can occur when only a few permanent teeth have come in, and it may be a long while before the rest of the permanent teeth arrive. During that time, it is possible to ruin the enamel and significantly reduce the life span of the involved teeth. Also, the front teeth come in first, so you're ruining the front teeth!

Dr. Aron Dellinger - Traumatic Function Before Phase I treatment.

Dr. Aron Dellinger - Traumatic Function after Phase I treatment.

There are several other reasons you would treat a young patient knowing that they will need another phase of treatment when the rest of the permanent teeth arrive, but most of them fit into those three categories (crossbite, spacing and traumatic function). The absolute best way to know if your child needs early treatment is to contact our office to schedule a complimentary consultation.

Dr. Gene - Our Founder

November 20th, 2018

Dr. Gene is a great father, full of truth and wisdom that he wants to share with any who would care to listen. His love of food made meal time a special part of our lives. We would sit for long dinners enjoying all kinds of amazing foods, but more interesting for me was the table talk. The subject could meander from hard work and scholastic discipline, to how to avoid getting into trouble by choosing your friends and activities carefully.  He would share time and time again that if you love what you do for a living then you never have to work a day in your life. He loves orthodontics.

Orthodontic Specialty Services | Dr. Aron Dellinger

Dr. Gene's father was a carpenter, factory foreman and a jack of all trades. His mother a retail sales clerk. He came from humble means and was the first in his family to attend university. Gene always had a drive to achieve academically and had a great work ethic, which he learned from his parents. His parents moved from Decatur to Fort Wayne so that he would have access to education and the possibility of attending Indiana University.

Orthodontic Specialty Services | Dr. Aron Dellinger

He graduated from Fort Wayne’s North Side High School and spent his first two years at “the extension” in Fort Wayne. He then transferred to IU Bloomington his junior year. (At that time Bloomington was the only place one could complete an undergrad degree.) He spent his summers working on a civil engineering crew, learned quite a bit about engineering, and enjoyed the practical application of his mathematical education.

Orthodontic Specialty Services | Dr. Aron Dellinger

While in Bloomington, he lived in a house off campus that cost him $1 per day. Included was his breakfast and laundry service in exchange for lawn mowing and snow shoveling.   He also worked as a waiter at the Delta Gamma House where he could have his lunch and dinner as part of the work arrangement. He also got special meals in the winter time from the cooks at Delta Gamma in exchange for warming up their cars and scraping off the snow/ice from their windows.

Orthodontic Specialty Services | Dr. Aron Dellinger

During his time at IU Bloomington, Gene began courting Rosalie Hasewinkle, the daughter of a Fort Wayne physician. She and Gene were friends in high school and grew closer as they fell in love at IU. One Semester Rosalie noticed that Gene would go on study dates with her but never brought any books with him. She asked how he managed to study without any books, and his response was that he had enough money for tuition and his room/board but there wasn’t anything left for books. She proceeded to purchase his books for him that semester and famously proclaimed for the rest of her life that it was one of the best investments she ever made!

Orthodontic Specialty Services | Dr. Aron Dellinger

Gene graduated from IU Bloomington, and went on to IU School of Dentistry for his DDS, and continued there ultimately earning his MSD in Orthodontics.

Orthodontic Specialty Services | Dr. Aron Dellinger

Dr. Gene’s work ethic and love of orthodontics helped him become incredibly successful, but it wasn’t easy for him. He moved back to Fort Wayne when he finished school to set up practice, and he learned quickly that there were several other orthodontists who had already established relationships with the referring dentists. It was tough getting started, but he built friendships with dentists, treated the tough cases well, and he made sure his patients had a great experience. He worked long hours, and became one of the first ABO certified orthodontists in the area. After about 5 years the practice finally broke even.  A few years later it was obvious that he had established one of the busiest orthodontic practices around! During his career he won the Milo Hellman Award for original research and continued to write several benchmark journal articles. He spent nearly 40 years in private practice, also lecturing, and teaching worldwide.

During this time, Gene and Rosalie traveled the world together, celebrating life with friends and family. They loved to host meals in their home, and often were referred to as the best restaurant in Fort Wayne. They had two sons Eric and Aron - both orthodontists. Sadly, Rosalie passed away March 30, 2007 after a long-fought battle with breast cancer.

Gene is now fully retired from private practice. His family and business legacy are a testimony of his commitment to excellence and hard work!  Gene still loves to host meals in his home, spending time with friends, sharing great stories, and fine wines. We are all so very thankful for Dr. Gene!

 

Team Meetings

September 19th, 2018

All-team meetings are a huge part of the culture at OSS. Every 6 months we take time to meet as a whole team. With two office locations and differing work schedules it is not uncommon for some team members to have no face to face interaction with several other team members. We value communication as our number one team principle, so it is important for everyone to communicate on a regular basis.

All-team meetings allow our collective talent and knowledge to come together. We share ideas and challenges which provides a broader perspective to problem solving and greater unity as changes are implemented. Sharing information across teams, as well as up and down the chain of command, is essential to making sure good ideas are implemented. This unrestricted communication is also important for identifying problems that need to be addressed.

Our culture functions much like a family. Caring/nurturing parents, responsible older siblings, and respect for one another set the stage for healthy family communication. Managers and team leaders are selected because they work well with their respective teams, and have the ability to identify and encourage the best in others around them. Teams are built based on the skill sets of the individual members. Special projects and specific duties are assigned to team members based on sub-skills and interests of individual team members.

Below is the agenda for one of our team meetings:


8:00                      All-team and small group photos at Parkview.

9:00                      Return to OSS for individual photos in the lobby.

10:00 – 11:00     Presentation.

11:00 – Noon     OSHA.

After OSHA teams will get details about: “Inspire a Genuine Smile Projects”.

Noon – 4:30      Groups discuss Genuine Smile Project ideas, lunch & offsite activity.

4:30                     Return to OSS.


Offsite activities are often intended to be a surprise and a reward for team members.  At the last all-team meeting we had a team lunch and then went for a trolley ride visiting some shops around town.

“Inspire a Genuine Smile” projects are designed to get our team members collaborating and serving others. This time we broke into several groups of 5 or 6 people, each group was given $50 cash and instructed to “Inspire a Genuine Smile”.

The groups all had unique ways of making that happen. One group bought three dozen cookies from a local bake shop and took them downtown with a sign that said “smile for a cookie”. They took pictures and made a short video of all sorts of people smiling for a cookie; homeless folks, police officers, business executives, and downtown shoppers all smiled for cookies!

Orthodontic Specialty Services - Dr. Aron Dellinger

One of the teams went to an animal shelter and brought in items they needed for the cats and dogs. They stayed and played with some kittens, and shared a smile with the volunteers at the shelter.

Orthodontic Specialty Services - Dr. Aron Dellinger

Another team took a box of delicious treats to a firehouse and shared it with the firefighters. One group went to a Mexican restaurant and asked the manager which waitress could use some help. They got her table, enjoyed afternoon snacks, and then gave her an envelope with the $50 tip inside. She cried, then smiled and hugged them!

Another group went to the Dollar Tree, purchased a whole grocery cart full of household items, and then delivered them to a facility that helps displaced families get back on their feet. The volunteers at the facility were amazing! They took a beautiful smiling group photo and shared stories with the team.

Orthodontic Specialty Services - Dr. Aron Dellinger

The last group went to Erin's House, a facility for grieving children, and purchased items from their wishlist. They delivered craft items, coloring books, stickers, markers and picture frames.

Orthodontic Specialty Services - Dr. Aron Dellinger

All of the teams returned to the office and shared pictures and stories of the smiles that were inspired by each group that day!

I say this often and it remains so true...I am so blessed to work with this amazing group of people!

The Road to ABO Certification

January 11th, 2018

The American Board of Orthodontics (ABO) was established in 1929 and is the oldest specialty board in dentistry. The ABO is the only certifying board in the specialty that is recognized by the American Dental Association (ADA). The board's purpose is to elevate the quality of orthodontic care for the public by promoting excellence through certification, education and professional collaboration. Not all orthodontists are board certified. All orthodontists must be licensed to practice, however board certification is a voluntary achievement that all orthodontists do not choose to pursue.

In December 1998, I completed my orthodontic residency at Saint Louis University (Masters in Specialized Dentistry-Orthodontics). I started work at OSS immediately after completing my comprehensive exams and defending my thesis. I took those exams in Saint Louis, packed up my stuff, drove back to Fort Wayne and started work with my father, brother, and uncle in private practice at OSS the very next workday. At that time very few orthodontists in the state of Indiana were ABO certified (in Northern Indiana maybe only four). The ABO certification process has proven to be incredibly valuable to me by changing the way I look at case results.

How to become ABO certified...

The ABO exam is a three-part exam. The first part is a written exam, similar to the SAT, but it only focuses on orthodontic related science. The second part is the board case records exam, which is a face to face oral examination involving clinical case records. Its purpose is to test the candidate's ability to diagnose and identify various orthodontic problems, and his or her knowledge of possible treatment options for correcting those problems. The third part of the exam is the clinical exam. This exam involves presenting cases treated by the candidate with extensive measurement and documentation of the pre and post-treatment results. Most orthodontists who complete the ABO process spend about 10 years in private practice accumulating case records and developing skills prior to taking the clinical exam (part three).

I began the ABO certification process as a resident by passing the written portion of the exam. After completing my Master’s Degree, I started to collect case records in preparation for the clinical portion of the ABO exam. I was tracking the progress of specific cases that would qualify for the various categories that the ABO required candidates to present. About a year and a half later some of those cases were coming to completion and I began the arduous task of measuring models, tracing and measuring x-rays and scoring the cases to see how well they finished. I felt confident that all of the cases I finished were excellent examples of skilled orthodontic treatment, and that they would score very well….I was wrong!

The cases displayed wonderful before and after results. They looked great and the teeth fit well in the bite. X-rays and photos indicated that all of the major aspects of health function and aesthetics were super. BUT when I started measuring, looking at smaller discrepancies, adding up all of the minor imperfections, and critically assessing more detailed aspects of the finished result, many of the cases I was most proud of did not “measure up” to the ABO standard of excellence. What I discovered was that only about twenty percent of the cases that I hoped would serve as ABO cases for a specific category were really the type of case that the ABO would find excellent.

During the process of measuring every detail of many, many cases I started to identify patterns of imperfection. I found areas in treatment results that consistently were NOT finishing as well as they could. Without spending countless hours literally “measuring imperfection” and critically reviewing my own case results, I never would have discovered there were imperfections that I could eventually PREDICT AND CORRECT BEFORE a case was even treated! I discovered that in certain patients the braces would produce rotations or tipping of the roots in x-rays. I learned to take progress records during treatment and also learned precisely where to look for discrepancies, identifying them earlier in treatment, improving both treatment time and results.

You may be asking what is required to maintain ABO certification?

Re-certification of ABO status is a relatively recent development and the requirements for re-certification are constantly changing. When I took the written exam it was explained to us that we would be the first class of orthodontists taking the ABO exam that would be subject to continual re-certification. In 1996 it was announced that all candidates taking the written exam would be required to re-certify every 10 years. Prior to this re-certification was not required for orthodontists who took the written exam.

I completed the board certification process in 2005, and I found the entire process of studying, gathering case records, measuring results, and receiving critical feedback from the examiners to be one of the most valuable learning experiences of my whole career.

Breast Cancer Awareness

October 4th, 2017

Breast Cancer Awareness is something that is near and dear to our hearts at OSS. For many years we, with the help of our patients, have been raising money during Breast Cancer Awareness Month and this year is no exception!

We will donate $1 to Breast Cancer Research for each patient that wears pink to their regularly scheduled appointment during the month of October. As an added bonus, we will award 5 extra points to each patient's Smile Rewards Card!

Last year $189 was raised and donated to Breast Cancer Research through a similar fundraiser, and we are hoping to beat that amount this year! Help spread the word by sharing this post!

Happy Birthday, Dr. Aron!

September 8th, 2017

If you follow us on our Facebook Page then you know that we love to celebrate holidays, birthdays, anniversaries, weddings, babies, and the list goes on and on!

Dr. Aron recently celebrated his birthday and one day in the office last month we asked our patients to write down a birthday sentiment including their favorite thing or favorite memory of Dr. Aron. We had so many great responses and here are a few!

"Whenever I have an appointment he always comes in with a smile on his face and asks me how my day is going or about school. He's always so cheerful and lighthearted."
-Hannah Age: 14

"When I got my expanders and I didn't want them, he talked me through it and everything was ok."
-Maddy Age: 11

"He's a great guy and always takes my concerns seriously and is always caring!"
-Nicole Age: 27

"He is always so kind and friendly to everyone. He always says hi and asks about vacations. Dr. Aron never forgets a name. He is a great orthodontist and I'm glad I have him as one!"
-Morgan Age: 13

"Dr. Aron is always interested in my hobbies and other things going on in my life."
-Piper Age: 12

"My favorite memory/thing [about] Dr. Aron is how he is super encouraging and nice. Whenever I had questions he would answer them. Thank you for always telling me my smile was beautiful."
-Mary Age: 14

"My favorite thing about Dr. Aron is how personable he is. He never makes me feel like a patient, but always a friend. Happy Birthday!"
-Libby Age: 16

We would love to hear your favorite thing or favorite memory of Dr. Aron. Tell us in the comments below or on our Dr. Aron's Birthday Facebook Post!

Our Principles

July 20th, 2017

I love to brag on my team! Our team is unique and if you’ve been in our office it is something that you can tangibly feel. Our average tenure is nearly 16 years so the team at OSS is comprised of many long term experienced team members. We have a culture which values and embodies respect, synergy and efficiency.

A few years back we spent quite a bit of time defining our team culture, and putting into words what makes our team so effective. We worked with Bruce, a consultant and team coach, who ran us through a great team exercise. The exercise began by each team member individually choosing the 10 most important principles in our culture. After each team member had their own top 10, we then combined all of the lists to see which principles repeated with the most frequency. This list then became the team combined top 10 principles.

After choosing our principles the team was tasked with finding ways to make sure that our work life embodies those principles. Each team group: clinic, front desk, lab, financial, supply, and marketing came up with their own list of actions and behaviors that are expected to consistently uphold the team principles.

Here’s an example of how we apply our number one principle in the office...When dealing with problem resolution we start with recognition of the issue and then take personal ownership of any problems that we encounter, PRIOR to communicating concern to others. Once an area of concern is identified, we ask questions to clearly define it and understand it in detail. We each look at our own individual abilities first to see what can be done “by me” to resolve the problem. Lastly if others need to change their behavior in order for resolution to occur one basic rule applies: We “Speak the truth to one another in love.”

The reason the team works hard to implement the principles in daily work is because the principles were not laid down by me or forced upon the team…they were chosen BY the team.

Orthodontic Staff Appreciation Week

June 9th, 2017

This week was the American Association of Orthodontics "Orthodontic Staff Appreciation Week" and our office celebrated all week long!

On Monday we kicked off the week by having a great lunch from Cerulean Winona Lake.

Tuesday we had treats from Panera Bread...

...and a masseuse came to the office so we could each receive a 15 minute massage!

On Wednesday we were surprised with a bundle of cookies from Cookie Cottage.

I'm sure the surprises would have continued but Dr. Aron and a few members of our team left Wednesday afternoon for a continuing education seminar in California. Check out this gorgeous San Diego sunset!

With an average tenure of nearly 16 years our team has a unique bond and friendship. We lean on each other, help each other, and truly enjoy spending time together! It was fun to spend a little extra time celebrating this week!

World Orthodontic Health Day

May 15th, 2017

The World Federation of Orthodontics strives to encourage high standards of orthodontics throughout the world and today our office is celebrating the first official WFO World Orthodontic Health Day.

Throughout the remainder of this month you will see us in the office wearing our World Orthodontic Health Day t-shirts. The WOHD logo was designed by Ananth Shankar and is described as:

"The World Orthodontic Health Day is celebrated by a logo that aims to become an easily recognized icon of orthodontic care across the globe.

At the core of the logo is a wide smile, bright white teeth space within healthy pink gums that have braces on them. These braces represent the kinship between orthodontists and a world that unites when people smile - for this purpose the braces are actually human silhouettes holding hands as "buddy braces". This symbol of harmony also represents the coming together of a legendary spirit, thus in Olympic colours, signifying people of every race and colour coming together for orthodontic health.

The smile is within a white circle, the shining world and that itself is within a solid square block, a geometric outline that indicates stability and solid reputation. The font of the logo is classy, tall and modern. These elements are in the colours of the World Federation of Orthodontists - gold and burgundy."

Dr. Aron is a member of the WFO and has been involved in leadership with the American Association of Orthodontics. He looks forward to continued work with the WFO as it strives to improve orthodontic standards of care worldwide.

Inspiring Genuine Smiles

May 10th, 2017

Welcome to the first edition of “Ortho-Doc see”. This blog is intended to be a hodgepodge of thoughts, beliefs, and experiences. I hope through reading these entries you can find greater joy in your life.

The tag line we use in our office is “Inspiring Genuine Smiles”. The deep impact of inspiring genuine smiles is…when it happens, your life is better. Better how, you may ask? The energy and joy you bring when you know your life is amazing projects to others that something good is happening. When good things happen, people smile. In a nutshell, make yourself a good thing happening, and you will inspire genuine smiles. Smiling people have better lives. Notably, the smile comes before the better life… not because the life is better already.

I recently read a book by EP Seligman PhD titled “Authentic Happiness”. In that book Dr. Seligman gives a great example of his son not wanting to go to bed, and how he put on a frown face and grumped around. Dr. Seligman explained that his son was immediately sent to bed, as it was obvious from his grumpy and sad demeanor that he needed to go to sleep. Dr. Seligman suggested to his son that if he should like to stay up later he should smile, and with good cheer ask “May I please stay up a little longer daddy?”. In a short his son figured out that all manner of behavior could be tolerated by his parents… if he did it with a smile.

The reality is people who smile often live longer, have better relationships, and really are happier than people who are sullen. It is good to be serious, and to work hard, but serious hard work doesn’t have to be done with cold harshness, it’s way better if you do it with a genuine smile.

Welcome to Our Blog

April 24th, 2017

Thank you for taking the time to visit our blog. Please check back often for updates on fun and exciting events happening at our office, important and interesting information about our orthodontics, the dental industry, and the latest news about our practice.

Feel free to leave a comment or question for our doctors and team - we hope this will be a valuable resource for our patients, their families, and friends!

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